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Nissan of Lithia Springs

Lithia Springs, GA

Overview
Reviews
4.1
4,280 Reviews
Call Dealership (678) 384-4180

811 Thornton Road

Lithia Springs, GA

30122

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Showing 4,280 reviews

October 17, 2022

Customer service was great Service tech was great. Not happy the price went up almost 30.00. More

by NAYBABY39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Report | Print
Oct 19, 2022 -

Nissan of Lithia Springs responded

Hi Naybaby39, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2022

Everyone was awesome. I would recommend this dealership to my family and friends. Awesome thank you all More

by DCOKLEY8928
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherriane, Andrew Shaw
Report | Print
Oct 19, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We can't wait to see you again, have a great day.

October 17, 2022

I have no problem with the Service Department Chad did everything to ensure I was satisfied. More

by HOLMESVY8
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Oct 19, 2022 -

Nissan of Lithia Springs responded

Holmesvy8, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Oct 19, 2022 -

HOLMESVY8 responded

I didn't rate Chad on the Quality of work and the Pricing. Chad did not service my vehicle nor does he set the pricing. He did offer a discount which I'm grateful to receive. I would like the dealership to wash my vehicle after service maintenance. That's a feature at other dealerships.

October 17, 2022

They have done a excellent job and I will take my car back there anytime More

by MAMAROSE019
Recommend Dealer
Yes
Employees Worked With
Brennon Nichols
Report | Print
Oct 19, 2022 -

Nissan of Lithia Springs responded

Hi Mamarose019, thank you so much for your positive comments about Nissan Of Lithia Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2022

The service tech recommended replacing a part based on my description of an issue before performing a full diagnosis to validate the problem and identify other potential issues. More

by EWGRANT7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny
Report | Print
Oct 18, 2022 -

Nissan of Lithia Springs responded

Hi Ewgrant7, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager would really like to speak with you more regarding this matter. Please reach out to RonStone our service manager at (770) 674-6080. We look forward to hearing from you.

Oct 18, 2022 -

EWGRANT7 responded

I had the bad experience and yet your response is for me to reach out to the Service Manager versus him reaching out to me. This is confirmation for me. No thank you and I definitely will not recommend family, friends or strangers to your dealership

October 16, 2022

The appointment time only means to be there both times i was there almost 3 hours and the problem was not fixed... But thats my problem to deal with.the people were very kind and listened to me cry.... More

by BABYSTUF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone
Report | Print
Oct 18, 2022 -

Nissan of Lithia Springs responded

Hello Babystuf, thank you; we appreciate your feedback! If you have any further questions, please give Voncella McGrady a call at 770-254 4777. We're always happy to help! We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2022

17 days rental charges to change my oil and dent bumper. No one calls back except salesman for a sale. . More

by LEIGHAS_MOMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad3 Chelsea0 Meeches3 Justin5
Report | Print
Oct 18, 2022 -

Nissan of Lithia Springs responded

Leighas_mommy, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to- Ron Stone our service manager at (770) 674-6080. We look forward to hearing from you.

October 14, 2022

Amazing customer service! If you ever need help just go see chad! Will get you right! More

by NISHA2819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Oct 18, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 14, 2022

I had a very nice experience at this Nissan location. The service was good. Thank you More

by EBWESTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Moran
Report | Print
Oct 17, 2022 -

Nissan of Lithia Springs responded

Ebweston, thank you for your kind words and this wonderful review!

October 14, 2022

They are amazing and never miss! I love the professionalism and the efficiency. I will always come back to Lithia Springs for all my needs. More

by EDWARD.LOHR82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Report | Print
Oct 18, 2022 -

Nissan of Lithia Springs responded

Hi Edward.lohr82, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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