Nissan of Lithia Springs
Lithia Springs, GA
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Went to finalize purchase. Car was not there. I found the vehicle my wife wanted, at this dealership, through the internet. I called Friday, February 7th, and talked with three different people th I found the vehicle my wife wanted, at this dealership, through the internet. I called Friday, February 7th, and talked with three different people throughout the day. The vehicle was a low mileage, certified, 2016 rogue, listed at $19750.00. The last call I received Friday was at 7:30 p.m. from Destiny. I made an offer on the vehicle of $17000.00. She put me on hold. She came back within 5 minutes and said that Jonathon could take $17500.00. I agreed and made an appointment for the next morning, Saturday, at 9 a.m. Upon arrival, I was assigned to a salesman. they were expecting me and I was very pleased. We began to fill out the papers and after 30 minutes it was brought to my attention that the vehicle was not there. It was in North Carolina. They said the weather had delayed the transport. I call my daughter in Charlotte and they had no snow! I was advised that the car would be certified so we proceeded with the sale. They were going to bring the vehicle after it arrived and was serviced. We had agreed on the down payment, credit had been run and approved. It was at this time that I observed that the price on the finance papers was approximately $2000.00 more than Jonathon and I had agreed on. The finance person said that they "might" work on the price but not the price I wanted. I left in a very perplexed state. After getting home in 5 inches of snow in Dawsonville, Georgia, I research the vehicle further. I found 9 vehicles that matched what I was looking for, except for color. Out of the 9, 8 were less and one was more than this dealership. I found two in West Palm with same miles, certified, for $18,250.00, which is $1500.00 less than this vehicle. This is very long but I would not deal with these people again. Phillip Smith More
I want to thank Johnny Streetman with Nissan of Thornton Rd. For the courteous and professional service. Yes, I would recommend him to my friends. Rd. For the courteous and professional service. Yes, I would recommend him to my friends. More
Glad I’ve made my investment in purchasing my new vehicle! Muhamad mutassim was kind and showed me all the perks I have in my vehicle. Great job muhamad! vehicle! Muhamad mutassim was kind and showed me all the perks I have in my vehicle. Great job muhamad! More
Great Customer Service I had the best service from the time I got out of my car until we left with a new Nissan Kicks. Shondra Milfort was my person and she was wonderful. S I had the best service from the time I got out of my car until we left with a new Nissan Kicks. Shondra Milfort was my person and she was wonderful. She was inviting and answered all our questions with ease. She even warmed up my son who is very customer service oriented. Great experience. More
Wish I could give zero stars. They are rude and cuss out their guests. They kept my car all day and I had to call right before close, if I hadn't called I never would have gotten any update. Every time I've their guests. They kept my car all day and I had to call right before close, if I hadn't called I never would have gotten any update. Every time I've been there I'm not the other guest who is complaining about how slow, rude, and uncaring that are. Avoid this location as well all the others under this horrible management .Lithia Springs, Union City, Morrow, and Newnan. More
Everyone was professional and very helpful. They made it personal it was about making sure I was pleased and understood everything . Mr. Muhammed is awesome. I would highly recommend them . personal it was about making sure I was pleased and understood everything . Mr. Muhammed is awesome. I would highly recommend them . More
I would like to say that I’m a happy customer 😊 They did an excellent job by helping me find the best car for me. They took there time with me and meet all my needs. 😊 I recommend everyone who is looking f an excellent job by helping me find the best car for me. They took there time with me and meet all my needs. 😊 I recommend everyone who is looking for a car to come here. More
I am very impressed with the service I received from The Nissan Lithia Springs. From the moment I entered the dealership, I was treated wonderfully. Nissan Lithia Springs. From the moment I entered the dealership, I was treated wonderfully. More
Great Deal awesome experience.. Got a great deal on my Titan. David Sherwood was awesome and the after care with Andrew Shaw is outstanding. I would absolutely recommend these guys t Got a great deal on my Titan. David Sherwood was awesome and the after care with Andrew Shaw is outstanding. I would absolutely recommend these guys to anyone! More
Worst Dealership Ever I HATE this dealership and their service. I wish I could rate zero stars. Being that I moved from another state and still learning my way around, I wo I HATE this dealership and their service. I wish I could rate zero stars. Being that I moved from another state and still learning my way around, I would bring my car here for service since it was close by. Not only do I wait forever to be serviced, almost all the associates act like they don't like their job. I was only coming to this dealership for convenience but it's to the point now I would rather drive an hour to be serviced somewhere other than this awful place! More