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Nissan of Lithia Springs
Lithia Springs, GA
4,281 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,281 reviews
April 06, 2020
My appointment was at 7am. The doors didn't open until 710 due to trying put up some signs. I was there to get my alignment checked in which i had 2 printouts with the misalignment and that the machanic 710 due to trying put up some signs. I was there to get my alignment checked in which i had 2 printouts with the misalignment and that the machanic advised me to take the car to the dealership to ensure it will be fixed. As i was greated the worker asked me how come they didn't finish the job. I told him that nissan had the appropriate machinery to do it. He told me that i would be charged extra. After an hour i was told nothing was wrong with the car. It was driven for 10 minutes by qualified tech and a manager when i had the papers in hand. The car wasn't put on the alignment machine. The car still had a bad shake to it as if it were going through strong winds. To find out it needs new shocks and strucks. Thanks to the employees at Nissan i didn't have to pay nissan parts and labor fees. I took my Versa else where. I try to avoid Nissan dealership as much as possible all though i wanted the job done correctly. The service advisor was Christopher Potti. Both gentleman i wad spoke to reacted to me like i was dumb all though iam a female. I have been dealing with major mantance with my Versa for the last 5 years i know some about the car and what doesn't feel right. More
by Dae
Verified CustomerEmployees Worked With
Christopher Potti, Ron Stone, Paul Phillips
April 05, 2020
Everything about the service department is spot on. We're treated with respect from the moment we exit our vehicle. Seated comfortably in waiting room with TV, coffee, waters and snacks. They even walk back treated with respect from the moment we exit our vehicle. Seated comfortably in waiting room with TV, coffee, waters and snacks. They even walk back and forth checking that we're still doing fine. I love the dealership in Douglas county More
by Patsyc@6835
Employees Worked With
Ron Stone, Paul Phillips
April 04, 2020
I had great service and achieved the upmost customer Service Tray played a major role in my decision making and he is a great staffer. At the end of the day, my time was not waisted and my goals were ac Service Tray played a major role in my decision making and he is a great staffer. At the end of the day, my time was not waisted and my goals were achieved. Job Well Done More
by Aarronjbarber
Employees Worked With
Trayvain D. Morrell
April 04, 2020
When I arrived at the dealership, I was greeted immediately and asked to wait and someone would be with me shortly., he was very timely immediately and asked to wait and someone would be with me shortly., he was very timely More
by Awesome
Employees Worked With
Paul Phillips, Maurice Calhoun
April 02, 2020
Nissan of Lithia Spring is on point when it comes to customer service. Mr Sam Douglass is the best salesmen I have ever known. Mr Sam is Awesome. customer service. Mr Sam Douglass is the best salesmen I have ever known. Mr Sam is Awesome. More
by bigbaseball17
Employees Worked With
Andrew Shaw, Byron Fullove, Ron Stone, Paul Phillips, Sam Douglas
April 02, 2020
Good experience. The sales people are honest and are not pushy. Good experience when purchasing a vehicle. I would recommend this dealership to friends and family. pushy. Good experience when purchasing a vehicle. I would recommend this dealership to friends and family. More
by BRIANA.GOSIER
Employees Worked With
Adrian Bryant, Trayvain D. Morrell
April 02, 2020
Everyone was pleasant and very helpful as soon as we were in range for someone to speak. Our representative was knowledgeable and polite throughout the process. We were treated wonderful from each person in in range for someone to speak. Our representative was knowledgeable and polite throughout the process. We were treated wonderful from each person in which we came in contact. More
by hitson26
Employees Worked With
Andrew Shaw, Adrian Bryant, Byron Fullove, Trayvain D. Morrell
April 01, 2020
Staff Personell pleasant and patient to work with and I was always asked if I had questions or concerns. Also, I've received a tour of the facility. Personell pleasant and patient to work with and I was always asked if I had questions or concerns. Also, I've received a tour of the facility. More
by MYWORDS46
Employees Worked With
Andrew Shaw, Delvin Richardson, Derek Rawlings
