Nissan of Lithia Springs

Great Customer service and great people. They always get the job done with reasonable prices. I like when they keep you updated on your car the job done with reasonable prices. I like when they keep you updated on your car More

Disappointed!! Dropped off the evening before. I was scheduled for 8:00 am the next day. At 12:40 pm Saturday no call, so I called the service consultant Fred Foster on his direct number, the call rolle scheduled for 8:00 am the next day. At 12:40 pm Saturday no call, so I called the service consultant Fred Foster on his direct number, the call rolled over to someone that took my name and number and said he would give him the message. At 2:00pm my husband and I went to the dealership to see if my vehicle was ready. As I walk up to service I see several employees from the garage just hanging out and my vehicle sitting parked with not being serviced. I spoke to Fred I told him that I left a message for him to call me to get an ETA of when my vehicle would be complete. He said he didn’t get the message, but that I would be ready in 45 minutes. He calls at 3:05 for me to come back. I get back he goes over everything I get in my vehicle to leave. No keys... he said they are in the cup holder. They weren’t. He looks for them for about 5-7 minutes before he checks the garage where someone back there had them. This was not a very good impression for me coming for the first time. I have moved to Douglasville so this location is closer to me than going all the way to Marietta where I always go. With this experience, I’ll just have to take that drive. Definitely not happy, my whole Saturday was wasted. I just wonder if I hadn’t showed if my vehicle would’ve been serviced at all that day. More

The service was terrible. Waited over 2 hours (on a slow day) to be told they started on the wrong car and mine would take another hour for just a oil change and tire rotation. day) to be told they started on the wrong car and mine would take another hour for just a oil change and tire rotation. More

The worst experience I have ever had buying a car. I will never return after 7 visits to have my car finally fixed which it still isn’t. I will not being recommending Jackie or Will or this dealership to any never return after 7 visits to have my car finally fixed which it still isn’t. I will not being recommending Jackie or Will or this dealership to anyone I know. More

I wasn’t not happy with the service. It was a misunderstanding with the type of oil change I wanted. I told the clerk synthetic and they put regular oil misunderstanding with the type of oil change I wanted. I told the clerk synthetic and they put regular oil More

service has been prompt, professional, and quality. Communication is great. Clear and willing to make things as easy as possible. Texting and following up without prompting Communication is great. Clear and willing to make things as easy as possible. Texting and following up without prompting More

My service was great, got to use my coupon too for some additional services. I always use them for my oil changes, and routine maintenance. additional services. I always use them for my oil changes, and routine maintenance. More

Very professional good customer service the wait was long honor the coupon think they should continue with more of the same for there customers send out more service coupons honor the coupon think they should continue with more of the same for there customers send out more service coupons More

My purchase from Nissan of Lithia Springs I went to Nissan of Lithia Springs because their on-line inventory suggested they had the Frontier I wanted. When I got there, I was treated better t I went to Nissan of Lithia Springs because their on-line inventory suggested they had the Frontier I wanted. When I got there, I was treated better than I had been at other dealerships, and better than I had expected. They had what I wanted, but they were just courteous and helpful, not pushy or high-pressure. In all, it was an enjoyable experience. More

very professional, friendly atmosphere and the customer service is great, would recommend anybody that’s looking for a car to Nissan Lithia Springs, keep up the great work. service is great, would recommend anybody that’s looking for a car to Nissan Lithia Springs, keep up the great work. More