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Nissan of Lithia Springs

Lithia Springs, GA

4.1
4,280 Reviews

811 Thornton Road

Lithia Springs, GA

30122

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Showing 4,280 reviews

September 01, 2022

The dealership service center employees were friendly, knowledgeable, and respectful of our time. I will definitely bring our vehicle back when needed. More

by TANYA_SAUCIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 06, 2022 -

Nissan of Lithia Springs responded

Tanya_saucier, your wonderful feedback and rating mean a lot to us.

September 01, 2022

Love how everybody is so nice and welcoming. I loved Alexis she was very helpful definitely will be referring people to you guys More

by QUENTORRIADARDEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis , Byron Fullove
Sep 06, 2022 -

Nissan of Lithia Springs responded

Quentorriadarden, thank you for your kind words and this wonderful review!

September 01, 2022

Friendly and welcoming environment! I was treated in a respectful manner. Service was prompt and my time felt valued. More

by D
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Sep 06, 2022 -

Nissan of Lithia Springs responded

Hi D, we are very happy to have provided you with such a positive experience!

September 01, 2022

The staff is awesome. Everyone that was around that Saturday was very pleasant and helpful. More

by POUNCY87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Palmer
Sep 06, 2022 -

Nissan of Lithia Springs responded

Pouncy87, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

September 01, 2022

Great people. They took care of all my service needs in a timely manner. Would highly recommend ! More

by DSCHMOYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone
Sep 06, 2022 -

Nissan of Lithia Springs responded

Dschmoyer, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Lithia Springs.

September 01, 2022

Sales person was eager to help me. And got me into a car. However I wish they would’ve have better disclosed all the fees ie: reconditioning fee of 2000+ while purchasing. More

by CHARLES1792
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Delvin Richardson
Sep 06, 2022 -

Nissan of Lithia Springs responded

Charles1792, thank you for bringing this matter to our attention, and will use this as an opportunity to improve.

September 01, 2022

Lack of responsibility to the customer. Logged car told what i need. A week later called to get the info. I called 3 times each said would call back. Never got call. A month latter i call a More

by Central city
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Talked to 3 different people. Dont remember
Sep 06, 2022 -

Nissan of Lithia Springs responded

Central City, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

Sep 06, 2022 -

Central city responded

I asked if could check computer in car if bad and give me cost of that repair. Simple procedure. Now you want to ask what you can do to turn my experience around?? Just do as asked!? Or is any one there competent enough for the job?? . Your location has always been known for no service and no trained techs thought things had changed over the past 10 years? Nope

August 31, 2022

My experience was amazing. Every encounter that we had with everyone there was great. I would highly recommend this place. More

by MAKEISHA.BARBER21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin McClendon, Adrian Bryant
Sep 04, 2022 -

Nissan of Lithia Springs responded

Makeisha.barber21, we are so happy to read such a great review about Nissan Of Lithia Springs! Makeisha.barber21, we are so happy to read such a great review about Nissan Of Lithia Springs!

August 31, 2022

The staff was friendly and professional. The courtesy guy was very entertaining. The wait time was minimal. More

by DARLENERIGGINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stroud
Sep 04, 2022 -

Nissan of Lithia Springs responded

Darleneriggins, we are so happy to read such a great review about Nissan Of Lithia Springs!

August 31, 2022

Devin and Dani were great! They were helpful and patient with me during my warranty transaction. More

by Imáge Stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin (service), Dani (service)
Sep 04, 2022 -

Nissan of Lithia Springs responded

Imáge Stewart, we're happy to hear you had such a positive experience with our team!

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