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Nissan of Lithia Springs

Lithia Springs, GA

4.2
4,280 Reviews

811 Thornton Road

Lithia Springs, GA

30122

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Showing 4,280 reviews

November 29, 2022

On March 18th, 2022 I was pre-approved after submitting an online application to Nissan Of Lithia Springs. I agreed to finance a preowned, 2017 Toyota Corolla. After submitting all of the necessary documen More

by FAITH.FITNESS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Akyriah Spears , Kevin Stroud, Andrew Shaw, Delvin Richardson, Byron Fullove, Ron Stone, Paul Phillips
Dec 05, 2022 -

Nissan of Lithia Springs responded

Faith.fitness22, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact Voncella Mcgrady our customer Care Manager at (770) 674-6080 so we can work towards a resolution. We look forward to hearing from you.

November 21, 2022

I contacted someone at the dealership and whe. I got there, they immediately tried to steer me away from a new true to a certified truck, the. While I was test driving they ran my credit even thou More

by Dwilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Jaye Davis
Nov 23, 2022 -

Nissan of Lithia Springs responded

Hi Dwilson, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager would really like to speak with you more regarding this matter. Please reach out to Voncella MCgrady our customer care manager at (770) 674-6080. We look forward to hearing from you.

November 02, 2022

I dealt with a group that was very unprofessional they were really trying to make a sell and when the deal didn’t go as planned they were were overheard laughing and talking among themselves until they sa More

by LISANTURNER.LT
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clarence long, Byron Fullove
Nov 04, 2022 -

Nissan of Lithia Springs responded

Lisanturner.lt, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to Voncella McGrady our customer care Manager us at your earliest convenience at (770) 674-6080.

October 25, 2022

Leigh did a great job helping me and finance man was easy to work with- no hard sell. More

by cswauburn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leigh, Byron Fullove
Oct 29, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

October 24, 2022

Always a high level of professionalism, knowledge, and that extra helping of care you recieve when you come to Nissan of Lithia Springs that brings me back over and over. More

by AUDRIANO80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Oct 27, 2022 -

Nissan of Lithia Springs responded

Hi Audriano80, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 24, 2022

Jonathon Wright is one of the best sale’s person at the Nissan dealer in Lithia Springs. He explained to you everything that you supposed to know before you made a decision. He made sure you understand the More

by Myriam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Wright , Chester Ashley, Asia BaaQar
Oct 27, 2022 -

Nissan of Lithia Springs responded

Hi Myriam, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and Jonathon Wright, we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 23, 2022

Service great per usual. There was a little bit of a wait but that’s to be expected with all the cars there for service. No issues or anything. Always gets the job done. Than More

by LATONYAROGERS82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Oct 26, 2022 -

Nissan of Lithia Springs responded

Latonyarogers82, we really appreciate your positive review! If you're ever in need of more help, please let us know!

October 22, 2022

I had a pleasurable experience when I arrived for an oil change. I was greeted promptly by a worker who asked me if I had any questions/ concerns regarding vehicle and if I water to drink and or something More

by VISTERPHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Wright,(5 stars) Nick Coleman, (4) Andrew Shaw
Oct 26, 2022 -

Nissan of Lithia Springs responded

Visterphia, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 22, 2022

Sales rep was ok. Finance man was not. I did not finance anything. I wrote a check for the full amount. While signing the documents he asked me if I really had the mon More

by rgrobinson57
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sinclair, Byron Fullove
Oct 26, 2022 -

Nissan of Lithia Springs responded

Rgrobinson57, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to our customer care Manager Voncella McGrady us at your earliest convenience at (770) 674-6080.

October 22, 2022

I spent $2200 because my check engine light was on. 2 days later it came back on. Now they are saying something totally different. $1800. Totally a rip off. More

by TMJ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin
Oct 26, 2022 -

Nissan of Lithia Springs responded

Tmj1, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!