Nissan of Lithia Springs

My customer representative was excellent. She kept me informed the entire time that my vehicle was being serviced. She made sure my tires were aired properly as I requested. She was personable and she ha informed the entire time that my vehicle was being serviced. She made sure my tires were aired properly as I requested. She was personable and she had a great attitude. I enjoyed my whole service treatment. Two thumbs up! More

I will never bring my car back to this place! The turn over rate is extremely high they are entirely too busy and they don’t listen to what you actually want done to your car. My car has been serviced the over rate is extremely high they are entirely too busy and they don’t listen to what you actually want done to your car. My car has been serviced there 4 times prior to them telling me I needed brakes and I asked for multiple brake inspections. Every time I go there it’s a new advisor and they are in training and are jot helpful at all. I’m so over it, I can never get them to answer the phone, and they are beyond rude!! My car will not be serviced there ever again! PS. Shaq and Curtis were very helpful. Although I stood in the lobby with a 10am appointment and did not get seen or spoken to until almost noon! My car was not done with service until 3:30pm and they didn’t even do a full service on it. You guys just lost a very loyal customer good luck over there! More

The young lady that helped me was great. I think her name is Shay. She was very friendly and communicative. Overall great experience thank you. is Shay. She was very friendly and communicative. Overall great experience thank you. More

The woman who initially handled my case was extremely rude and not helpful. I dropped off my car at my appointment time early in the morning and by closing time she wouldn’t even tell me if I was going t rude and not helpful. I dropped off my car at my appointment time early in the morning and by closing time she wouldn’t even tell me if I was going to have to leave my car over night which I was not expecting. She refused to give me any answers regarding my car and did not attempt to get answers about my car. Her attitude was so bad and she began slamming drawers and was ver condescending . It was such a horrible experience I will never return to the lithia springs location and I’m thinking about trading in my car completely and getting a car from company with better customer service and less headaches More

Had a very pleasant experience with Alexis she was very helpful and professional and made my experience buying a car easy and nice. Would definitely recommend her to other people. helpful and professional and made my experience buying a car easy and nice. Would definitely recommend her to other people. More

Service is too slow . I had an appointment and still had to wait on my car till the next day. Phone customers service is always busy. to wait on my car till the next day. Phone customers service is always busy. More

Ron and his team handled the pressure of a busy service department well. I was well taken care of even after I mixed up my appointment days. department well. I was well taken care of even after I mixed up my appointment days. More

Great customer Service. I am very satisfied with the work that was done on my car. Very friendly attendants that was always asking if I was okay that was done on my car. Very friendly attendants that was always asking if I was okay More

Excellent customer service experience always. Services completed in a timely manner always. Great service great service. What else do you want me to say, Great completed in a timely manner always. Great service great service. What else do you want me to say, Great More

Courteous with plenty of updates on the progress of my vehicle. Service advisors are very professional. Facilities are clean and well organized. Waiting area is comfortable. vehicle. Service advisors are very professional. Facilities are clean and well organized. Waiting area is comfortable. More