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Nissan of Lithia Springs

Lithia Springs, GA

Overview
Reviews
4.1
4,280 Reviews
Call Dealership (678) 384-4180

811 Thornton Road

Lithia Springs, GA

30122

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Showing 4,280 reviews

September 20, 2022

Excellent customer service. Clean lobby. Well stocked with water and snacks. Service to vehicle was done in a timely manner. More

by FAMILY04HOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Report | Print
September 19, 2022

There is more then a fair amount insufficient follow ups. The communication just isn’t there. Empty promises and failure to maintain attention to detail. Friendly staff but this doesn’t fill in the missing p More

by ENYART_STEPHANIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cass
Report | Print
Sep 21, 2022 -

Nissan of Lithia Springs responded

Enyart_stephanie, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to Ron Stone at (770) 674-6080. We look forward to hearing from you.

September 18, 2022

My service advisor Edwin Correa was spectacular! ! Great experience test driving and working with my sales advisor!!! The staff was professional and helpful overall! More

by MARIA.BATTLE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Correa
Report | Print
Sep 21, 2022 -

Nissan of Lithia Springs responded

Hi Maria.battle, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Nissan Of Lithia Springs

September 18, 2022

Wonderful and great caring service people I love Shaq and Chad!! Thankyou so much! Great More

by PKT7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shaq and Chad
Report | Print
Sep 21, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day!

September 17, 2022

They do not communicate effectively, or at all. Management does not follow through, or hold any one accountable More

by TREYNOLDS281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Stone
Report | Print
Sep 21, 2022 -

Nissan of Lithia Springs responded

Hi Treynolds281, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to Ron Stone at (770) 674-6080. We look forward to hearing from you.

September 17, 2022

I had an awesome experience while have 2 of my cars being serviced. Thank you. More

by KARIMAHMCCLAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Report | Print
Sep 21, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2022

Met me as soon as I pulled up and started my work order and returned my car as promised while I waited 🥰 More

by NANCYWKRAUSE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Report | Print
Sep 21, 2022 -

Nissan of Lithia Springs responded

Nancywkrause1, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

September 17, 2022

Wonderful service! Couldn't ask for better,I will be back to get service. Thank you so much! More

by TY_FORMULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Vallejo did a outstanding job, Andrew Shaw, Ron Stone, Paul Phillips, Solomon Ibharalu
Report | Print
Sep 21, 2022 -

Nissan of Lithia Springs responded

Ty_formula, we are glad we could help! We look forward to your next visit! Take care!

September 17, 2022

Excellent service and experience I will he returning soon! Thanks Nissan for a wonderful experience! More

by MARYUMREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Report | Print
Sep 21, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 16, 2022

Worst ever I realized was sold a car that was not up to par for sale More

by TM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Sep 21, 2022 -

Nissan of Lithia Springs responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 674-6080. We look forward to hearing from you.

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