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Nissan of Lithia Springs

Lithia Springs, GA

4.1
4,280 Reviews

811 Thornton Road

Lithia Springs, GA

30122

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Showing 4,280 reviews

October 03, 2022

know what they have in stock I was told they had 4 tires that was only two had to leave my car a extra day. When they finish my car they could have clean my wheels they left a the clue on them. More

by SMITH123S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Stone, Paul Phillips
Oct 07, 2022 -

Nissan of Lithia Springs responded

Smith123s, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you again for taking the time to let us know how we did. If you are willing to give us another chance, please reach out to Ron Stone our service manager us at (770) 674-6080 to speak to our manager directly.

October 03, 2022

They were very helpful and attentive! They had to drive to another dealership to pick up the car I desired. More

by MAKAYLA_PRESLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delvin Richardson
Oct 07, 2022 -

Nissan of Lithia Springs responded

Makayla_presley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Lithia Springs. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2022

Good service experience as usual, this is my 3 time using this dealership for service, and inis good an consistent. I appreciate this type service. will continually use this dealer for service. More

by ALBERT30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Oct 07, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

October 02, 2022

Devin was excellen! , Thank you for the care you gave while helping me. I’ll look for you when I come back. 😊 Thanks More

by VALBRWNM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delvin Richardson
Oct 06, 2022 -

Nissan of Lithia Springs responded

Hi Valbrwnm, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2022

I love coming to nissan of Lithia springs because of the customer service and the knowledgeable service techs. More

by GHENLEY02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Oct 05, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We can't wait to see you again, have a great day.

October 02, 2022

This dealship was outstanding in every way. This is my second vehicle that gotten from here. My next will come from here as well. More

by JAMESECOOR63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Bryant, Uzziah Harris
Oct 05, 2022 -

Nissan of Lithia Springs responded

Hi Jamesecoor63, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2022

Not to say at this time but keep up the great work y’all are doing thanks More

by Evertonmc13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Phillips
Oct 06, 2022 -

Nissan of Lithia Springs responded

Hi Evertonmc13, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2022

I have hard time getting my car repaired. I purchased a car on the tenth and only drive three days. Preowned certified that’s didn’t happen More

by DECLINED0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Maurice, Asia BaaQar
Oct 06, 2022 -

Nissan of Lithia Springs responded

Declined0, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to Delvin Richards at (770) 674-6080. We look forward to hearing from you.

October 01, 2022

No sense of urgency and poor communication. Unprofessional at all levels. Need to review their processes to meet customer satisfaction. Gap analysis needs to be performed in order to implement More

by tjnsoto1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember the service guys name begins with a c awful!!, Ron Stone
Oct 06, 2022 -

Nissan of Lithia Springs responded

Hi Tjnsoto1, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager would really like to speak with you more regarding this matter. Please reach out to Ron Stone us at (770) 674-6080. We look forward to hearing from you.

October 01, 2022

Getting oil change takes three hours with an appointment. .makes you don’t want to go there More

by Tonyaboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Byron Fullove, Ron Stone, Jaye Davis
Oct 06, 2022 -

Nissan of Lithia Springs responded

Hi Tonyaboo, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We appreciate you bringing this experience to our attention. If you are willing, please contact Ron Stone (770) 674-6080 so we can work towards a resolution. We look forward to hearing from you.

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