Nissan of Lewisville

Paul and his employees are a group of dedicated individuals determined to meet the customer's needs. My son and I came in to each lease a car, and we left completely happy. Of course, this came individuals determined to meet the customer's needs. My son and I came in to each lease a car, and we left completely happy. Of course, this came as no surprise to me. Since 1996, I have taken my business to Bankston Nissan due to their consistently servant-minded staff. Each is determined to see that the customer is happy and and leaves with exactly what they wanted. I have no doubt that my son will follow in my footsteps. As I said to him, "Look at how this group of people works hard to make sure they get us what we want in an honest, forthright manner. That's the kind of people you want to come to time and time again." Paul, my son and I will see you and your professional, courteous sales staff again in 39 months! More

This dealership is great and working with Paul Francis is a pleasure because he is the best! I highly recommend this dealership to anyone buying a new or used car and also their service department is great! a pleasure because he is the best! I highly recommend this dealership to anyone buying a new or used car and also their service department is great! More

Great Dealership and Great Management. Very responsive honest and straight forward salesman and service!!! Recommend to all my friends and family and do all my service there too!! honest and straight forward salesman and service!!! Recommend to all my friends and family and do all my service there too!! More

I have bought several vehicles from this dealership. They always have the best price and the best customer service. This is before, during, and after the sale! They always have the best price and the best customer service. This is before, during, and after the sale! More

I just purchased my fourth Nissan (2011 Sentra) from Bankston Nissan of Lewisville last week. What a wonderful car buying experience! John Detter, my salesman, was so knowledgeable about the vehic Bankston Nissan of Lewisville last week. What a wonderful car buying experience! John Detter, my salesman, was so knowledgeable about the vehicle & all the new technology on it. He was able to answer all my questions concerning the car and made me feel comfortable in knowing I’d made the right decision. Paul Francis, the GM, is in a class by himself when it comes to outstanding customer service! He made me feel my car deal was special & significant to him, despite the fact that he works with so many other car deals on a daily basis. The manner of professionalism and courtesy extended to me by these gentlemen will continue to bring me back time & time again. I have great respect for Bankston Nissan of Lewisville & all the people employed there. Thank you again for everything! Denise S. More

Thanks so much to Nissan Bankston of Lewisville! Was Thanks so much to Nissan Bankston of Lewisville! Was stranded with a dead battery That should not have gone bad so soon. Mr. Paul Francis of Nissa Thanks so much to Nissan Bankston of Lewisville! Was stranded with a dead battery That should not have gone bad so soon. Mr. Paul Francis of Nissan was right on it immediately! He allowed us to buy a battery from A local merchant since we were nowhere close to A Nissan dealership and totally refund us for battery. Great decision! Thank you so much Mr. Francis! More

This was one of the best experiences I have ever had with car salesmen! I had been given the run around by three other dealerships in the DFW area, so by the time I called to inquire about a car at Bankston, car salesmen! I had been given the run around by three other dealerships in the DFW area, so by the time I called to inquire about a car at Bankston, I was VERY skeptical! Mark answered the phone and had all my questions answered in the first five minutes! Paul, the GM, had everything ready for me the next day since Mark was off. Now granted, buying a car can be a time consuming process, but Paul made sure I didn't waste any unnecessary time sitting in the dealership! Everything was very efficient right down to signing all the paperwork via computer when in Financing! The entire team at Bankston Nissan of Lewisville deserves a huge standing ovation! I now believe in the car buying process again! They made my experience wonderful! The other dealerships in the DFW area really need to take a look at Bankston's customer service skills and strive to be just like them! Thanks to the team at Bankston Nissan of Lewisville! More

We feel that all the employees we worked with went above and beyond to get us the car we desired. They did exactly what they said they would do and met our expectations fully. They are not other pushy car and beyond to get us the car we desired. They did exactly what they said they would do and met our expectations fully. They are not other pushy car dealers because they listened to what we wanted and gave us what we asked for and more. I would highly recommend them all of my friends. More

Horrible service for 2 straigt years. The service department employees in this branch don't understand the basics of customer service. I bought a Versa 2 years ago from this branch and I've never had department employees in this branch don't understand the basics of customer service. I bought a Versa 2 years ago from this branch and I've never had a good experience since. Even the "advisors" of the service department don't know about customer service. I've been bringing the car in for scheduled maintenance for the last 2 years because I purchased the maintenance plan. I'm currently shopping for a car and there is no way I'll make the mistake of buying from them again. When a customer tells you about a mistake that was made you should apologize. The list of instances goes on, but I'm not wasting anymore of my time. These employees need training in customer service. More

Ken has extended gracious, consistent customer service! I thought my previous service experiences from my San Antonio dealership were great, but when I relocated to Dallas and chose Bankston Lewisville as my thought my previous service experiences from my San Antonio dealership were great, but when I relocated to Dallas and chose Bankston Lewisville as my new service center, I was blown away! Ken is personable, detail and results oriented! His high level of treating me as a valued customer is evident. I appreciate the extra effort he has expended on ensuring my car repair service is the best it can be! He has exceeded my expectations each visit! He truly has gone above and beyond to make my experiences great! I appreciate this high level of customer service!! More