Nissan of Lewisville

We purchased a used vechile 1/14/2012 from the We purchased a used vechile 1/14/2012 from the Dealership. We were informed and have it in writing. If you are unsatisfied for any reason with your p We purchased a used vechile 1/14/2012 from the Dealership. We were informed and have it in writing. If you are unsatisfied for any reason with your purchase of your vechine. You can return within 3 days less than 150 miles. We were refused on day 2 to return the vehicle, and was rudly spoken to by the Director of used cars, who handled us in a unpersonally manner. They would not owner what they say! I would never recommend ever using this dealership. I ask to speak to the General Manager, and was informed by the screaming J.R. Alie he was not present all week, and refused to be given the owners of the companys name. They provide false and misleading information. Even if its signed on a documented. Although other Nissan dealerships are given us different information. More

I just purchased a new car from Bankston Nissan in Lewisville and it was a great experience. This actually says a lot because I'm very busy, I don't have a lot of time and my tolerance for this sort o Lewisville and it was a great experience. This actually says a lot because I'm very busy, I don't have a lot of time and my tolerance for this sort of thing is low. I had a price in mind for the car I wanted (I did my homework, I knew it was a great price) and Paul, the manager, made it happen. He and the sales and financing staff (Mark R and Mark G) went out of their way to get all the paperwork together as promptly as possible. I truly believe they are trying to get customers for life at their dealership. As a side note, I'm not sure what the reviewer below is talking about, there was no pressure at all to buy. Paul will make you an extremely good offer, you can counter offer if you like and he does his best to try and make the price work. I actually went in to look at cars and returned several weeks later when I was ready to buy. I will certainly be referring all my friends and family to this dealership as they were extremely helpful from start to finish. More

Bought Used honda at dealership, went to get regular Bought Used honda at dealership, went to get regular service (oil change etc) VERY RUDE did not do job well DO NOT GO THERE!!!!!! Sales was fine a Bought Used honda at dealership, went to get regular service (oil change etc) VERY RUDE did not do job well DO NOT GO THERE!!!!!! Sales was fine and Charlie help me out beyond what he should have but Roger in service did not know what he was doing. Had to go there twice to try to get car and still waitited 2 hours. Not customer freindly. Would not recommend servicing car there slammed my doors when they got out and got GREASE on my new cloth!!! Very unhappy with there service as a whole. More

I purchased my first used car from this dealership. I have always purchased new cars in the past. Tony and Paul were very helpful and took care of me even after I left the lot. I would recommend them. have always purchased new cars in the past. Tony and Paul were very helpful and took care of me even after I left the lot. I would recommend them. More

I had a mixed experience for Bankston. The car I attempted to purchase was a 2012 Nissan Versa, and what has become apparent, they are somewhat hard to find and they sell quickly. Doug informed me attempted to purchase was a 2012 Nissan Versa, and what has become apparent, they are somewhat hard to find and they sell quickly. Doug informed me that Bankston did not have a 2012 Versa sedan in stock; however, he went on to say that he could get one from another nearby sister dealership. After waiting for 2 days, Doug failed to return my call, even after I left him a message on two separate occasions. After 3 days, I finally received a phone call from Doug thanking me for my patience. He then told me what he could get me another Versa from yet another dealership the next morning. That morning, I waited for Doug's phone call and it never came. Frustrated, I took my business to Texas Nissan in Grapevine where several Versa's were in stock. After selecting my vehicle, I showed the salesman, Nathan Glass, the quote I had received from Bankston. Nathan gave me an additional $250 for my trade-in; $700 off of the price of the Versa; and an additional .75% off of the interest rate. If Dough Mcantosh was more astute about answering his phone calls, this mess would have been subverted. That being said, Dough Mcantosh did work hard to get the vehicle I wanted from other dealerships, and for that reason only, I give him 5 stars for quality of work and 5 stars for friendliness. I can't, on the other hand, say the same about the Bankston dealership as a whole. More

Bankston Nissan Lewisville was my 5th dealership looking for a used car. I am a single woman and most dealers do not take us seriously. From the moment I walked in my Sales associate Jeff and the manager for a used car. I am a single woman and most dealers do not take us seriously. From the moment I walked in my Sales associate Jeff and the manager Paul were very helpful and showed me only what was in my criteria. Jeff helped me find the perfect car and a wonderful price. I cannot say enough about this dealership, Jeff and the proactive Manager Paul. I would recommend Bankston Nissan Lewisville to all I know.. even all of you I do not know! More

I've worked with this dealership in the past and it has always been a fantastic experience. I would definitely recommend this dealership to anyone looking to purchase a new vehicle. Sales person Stan, always been a fantastic experience. I would definitely recommend this dealership to anyone looking to purchase a new vehicle. Sales person Stan, that I worked with, knew the Nissan products very well and made sure we had a good understanding of what we were buying. A lot of salespeople will not go the extra mile after the sale has been made. Stan made it point to sit in the vehicle with us to go over most all the features and set ups. It doesn't get any better! The overall purchase went really smooth as well. Paul was fantastic and made the numbers work for us and even added in a couple extras that were not part the original package! *****5-STARS***** More

I recently bought a brand new Nissan 370Z. From the beginning buying process to the final end, these guys took GREAT care of me! Even the GM, Paul, made sure that I was a happy customer! These guys wor beginning buying process to the final end, these guys took GREAT care of me! Even the GM, Paul, made sure that I was a happy customer! These guys work with excellence and integrity. They made the experience effortless! I highly recommend Bankston Nissan of Lewisville. More

Our family has leased/purchased Nissan's from Bankston of Lewisville for the past 5 years. Paul Francis, General Manager has done a terrific job of making sure our transportation needs have been met with exc Lewisville for the past 5 years. Paul Francis, General Manager has done a terrific job of making sure our transportation needs have been met with excellent automobiles in the price range designated by our personal budgets. In addition to Paul's attention to our needs, Joe Flores, Service Manager at Bankston in Lewisville is truly an excellent Service Manager. Joe and his service team have diagnosed and resolved problems that we had no idean would be an issue with our Nissans. As technology changes and makes our vehicles more technically adapt, Joe Flores and his team, including Paul Berry, Service Advisor, have provided the highest level of service excellance one could expect. We were previously committed to a different type of automobile. However, after our two Maxima's, three Altima's and one Versa, we are committed Nissan customers going foward. Over the last 5 years, we have had only two service issues that were more than a normal oil and filter change. Joe Flores made sure we had transprotation while our Nissans were updated with the most current technology requirements and the service team knew exactly how to adjust the issues with our Nissans in a very timely and efficient manner. I can not say enough good and positive things about this dealership in Lewisville. They provide terrific automobiles, very affordable pricing for high quality cars, and the service is beyond compare. We will stay with this dealership and enjoy our Nissans and the piece of mind that we know the service team takes care of our cars. More

Oh my goodness,Paul is so precious and caring and genuine!!! I hope Paul will be there a long time, as I will be returning for my next vehicle from him;, and look forward to doing business with him genuine!!! I hope Paul will be there a long time, as I will be returning for my next vehicle from him;, and look forward to doing business with him again. Paul stayed till almost 9:30 PM with his staff to complete my purchase,and has made my experience unforgettable. Mark was awesome, too, and very helpful. Sincerely, Donna Sue Tabers More