Nissan of Lewisville

Absolute xxxx for the past three and a half months! My husband purchased a new truck on August 2, 2022, and used my leased vehicle as a trade in. The problems started when my car was never paid off, My husband purchased a new truck on August 2, 2022, and used my leased vehicle as a trade in. The problems started when my car was never paid off, and unbeknownst to me, I received (and I’m still receiving) daily phone calls regarding missed payments. Multiple phone calls and visits to Lewisville Nissan dealership to speak to Rafe, the finance manager, and Greg and Shane, GM, and my car is still NOT paid off! In essence, Nissan of Lewisville, has stolen my car! On November 19, I had had enough. I called Rafe and told him I would be down in person within the hour. I requested a check be made out to me in its entirety, and I would take care of paying off my car. Rafe agreed and told me they were “cutting a check”. I show up, only to be told by Greg that they can’t give me the check as Shane is on vacation and there’s nobody there to sign. I have every text conversation with Rafe assuring me back in September, again in October, and now November that this was being taken care of. We have been MORE than patient with this entire ordeal. It’s exhausting to be blatantly lied to over the course of almost four months with no resolve. More

I couldn’t have asked for a better experience! Spencer was so kind and helpful through the whole car buying process. I was there with my toddler and he was so patient with here which I greatly app Spencer was so kind and helpful through the whole car buying process. I was there with my toddler and he was so patient with here which I greatly appreciate! He genuinely wanted to help our family find a car and a great deal! He even went above and beyond after the purchase by sending us cookies as a thank you. We will be purchasing our next vehicle with him when the time comes! More

Second time getting a car here without disappointment all staff freandly and find a way to help you buy the car you want. staff freandly and find a way to help you buy the car you want. More

Spencer is THE representative at Lewisville Nissan that you MUST to reach out first, and keep it as you main contact forever. He is knowledgeable about all models, differences and so on, he hear your needs you MUST to reach out first, and keep it as you main contact forever. He is knowledgeable about all models, differences and so on, he hear your needs and make possible your arrangements that you need. 100% recommended to work with him! More

I enjoyed my time at Lewisville Nissan with Spencer, he has to be the best rep that I have dealt with. He knew just what I was looking for..John in finance was equally helpful. Lewisville Nissan is lucky t has to be the best rep that I have dealt with. He knew just what I was looking for..John in finance was equally helpful. Lewisville Nissan is lucky to have these professionals working for them. More

O my goodness Dealership clean, everyone so professional, not sales driven but more like hey friend hey family ...what are you looking for? Spencer was the mistake helpful, literally asking all the right que not sales driven but more like hey friend hey family ...what are you looking for? Spencer was the mistake helpful, literally asking all the right questions and letting me give feedback in a real conversation. Great job. Yall need 10 more guys like Spencer. Didn't buy the car but lived the experience so much! More

Great service - very quick and efficient - less than two hours to get a new car. Would recommend Matthew at Nissan of Lewisville hours to get a new car. Would recommend Matthew at Nissan of Lewisville More

Matthew and the rest of the staff were AMAZING and made my car puchase at NISSAN OF LEWISVILLE a very pleasant experience my car puchase at NISSAN OF LEWISVILLE a very pleasant experience More

The staff and salesman Matthew were AWESOME in helping me with the purchase of my car. I cant Thank you enough for all your help. Sam, Raef, just to name a few but, Matthew is definitely an asset to your de with the purchase of my car. I cant Thank you enough for all your help. Sam, Raef, just to name a few but, Matthew is definitely an asset to your dealership. More

I was very appreciative to get this impossible deal from Matthew , he worked very diligently and absolutely transparent. Definitely recommend Matthew at Nissan of Lewisville if your looking for a good servi Matthew , he worked very diligently and absolutely transparent. Definitely recommend Matthew at Nissan of Lewisville if your looking for a good service. More