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Nissan of Jefferson City - Service Center
Jefferson City, MO
830 Reviews
830 Reviews of Nissan of Jefferson City - Service Center
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October 20, 2015
unexperienced or untraind personnell First service adviser I ask help do not want work with me. Adviser who was working with me did not know history of service of my car, did not know m First service adviser I ask help do not want work with me. Adviser who was working with me did not know history of service of my car, did not know my warranty terms, did not answer on my questions I ask by e mail after service. Multipoint inspection was not performed or performed formally, because tire pressure was showing to me incorrect, condition of my fluids was not checked - offer to me change transmission fluid, witch I change couple of months ago. After warranty repair performed in this service center, found 2 inches scratch on my steering wheel More
by valkalug1959
Verified CustomerEmployees Worked With
not sure
October 19, 2015
Got Me In and Out Quickley Quick service. Review of what was done. Recommended when I should consider replacing tires. Appreciated the snacks and the waiting room and the fre Quick service. Review of what was done. Recommended when I should consider replacing tires. Appreciated the snacks and the waiting room and the free WiFi. More
by BARBOETTING50
Employees Worked With
Shawna
October 16, 2015
hassle free Short turn around time to get my oil changed so I could move on with the rest of my day. Waiting room is comfortable with good coffee. Short turn around time to get my oil changed so I could move on with the rest of my day. Waiting room is comfortable with good coffee. More
by bl5boys
Employees Worked With
Shanna Wyatt
October 15, 2015
Very thoughtful and effecient! Love the shuttle service, and the attention to detail is great! Would highly recommend! I've purchased 4 vehicles from Autoplex, and will return! Grea Love the shuttle service, and the attention to detail is great! Would highly recommend! I've purchased 4 vehicles from Autoplex, and will return! Great deals and great folks! More
by Tara
Employees Worked With
Tyler
October 13, 2015
rogue would not run diagnosed problem and repaired and had it out the same day, had a mouse build in the air cleaner and was able to clean up, replace air filter and get diagnosed problem and repaired and had it out the same day, had a mouse build in the air cleaner and was able to clean up, replace air filter and get us going More
by DON_ITTNER
Employees Worked With
Brian Schneider
October 13, 2015
excellent I got super fast oil change! No hassle at all! Called 20 min. ahead of time and they were able to get me in no problem! Awesomeness! I got super fast oil change! No hassle at all! Called 20 min. ahead of time and they were able to get me in no problem! Awesomeness! More
by jackandangela041113
Employees Worked With
Tyler Curry
October 12, 2015
Overall Great Service / Dealership I live in Columbia drive an hour to come to this service department (over Columbia's) because the staff have always been friendly and knowledgeable; t I live in Columbia drive an hour to come to this service department (over Columbia's) because the staff have always been friendly and knowledgeable; they have yet to be over bearing and try to force me into purchasing something I did not come there for, or fix something that does not really need fixing. . They are on top of it in regards to any questions you may have and johnny on the spot to help you once you arrive. I have worked with Brian each time I bring my car in for service and he is extremely polite, helpful, and has always answered any questions I may have had. More
by Kam
Employees Worked With
Brian
October 12, 2015
Oil Change/Tire Rotation Oil change and tire rotation. All went well and was done in a timely manner, will definitely take my truck there again to get future maintenance done Oil change and tire rotation. All went well and was done in a timely manner, will definitely take my truck there again to get future maintenance done. More
by COPELJ
October 05, 2015
Gopod Good overall but they still can't clean windows. Still as streaked as they were when I came in. Friendly sales staff, asked what I wanted done. Good overall but they still can't clean windows. Still as streaked as they were when I came in. Friendly sales staff, asked what I wanted done. More
by margo.corley
Employees Worked With
Female, nice & friendly
October 05, 2015
Poor service I drop my car at a round 9:am for oil change and to check the noise that was coming from the front and other concerns. My appointment was at 10 am. I I drop my car at a round 9:am for oil change and to check the noise that was coming from the front and other concerns. My appointment was at 10 am. I Never received a phone call to let me know what they found and I had requested to be called. I went back after 12 :00 pm to pick my car and it was not ready. I had to Waite for another 25 to 35 minutes. To make it worse. I had to go to the parking lot and find my own car, clean it up (remove all the cover on the set and floor . To sum it up very poor customer service, and I feel like I was treated as a number and not a customer. Caroline, More
by Carols
Employees Worked With
Mike Ruble
