Nissan of Jefferson City - Service Center

Great customer service I had pre scheduled online, however it didn't get to them despite my confirmation email that I'd receive a call to confirm. Tyler apologized and took I had pre scheduled online, however it didn't get to them despite my confirmation email that I'd receive a call to confirm. Tyler apologized and took car of me promptly and at the time I had thought I was scheduled. He treated me with courteous, professional behavior/attitude...Even walked me to and opened my car door. That is service. More

gets every thing done in record time. Very friendly and always kept me informed. Cleaned the car up and it looked great. Took about the time he said. Explained everything. Never have t Very friendly and always kept me informed. Cleaned the car up and it looked great. Took about the time he said. Explained everything. Never have to wait to get in, always ready to start on the car. More

Billing and services Did not get all of the services listed on my bill, plus there was a misc fee that wasn't explained anywhere on the bill. Did not get all of the services listed on my bill, plus there was a misc fee that wasn't explained anywhere on the bill. More

Unnecessary services The Nissan service facility has suggested that I have some services performed on my car since 25,000 miles. I took my car to a trusted local service s The Nissan service facility has suggested that I have some services performed on my car since 25,000 miles. I took my car to a trusted local service shop one week before my last oil change at Nissan for a free 30 point inspection. The shop told me the anti-freeze was good to -40 degrees. At my oil change, Nissan told me that my coolant was weak one week later. Nissan also told me my brake fluid was dirty and my transmission fluid was dirty and burnt,. They recommended I have those services performed at Nissan and they would cost approximately $500. I took my 2013 Nissan back to my local shop and had them check the coolant, the dirty brake fluid and dirty and burnt transmission fluid. The coolant was still -40 like my local shop told me before the oil change at Nissan, the brake fluid wasn't dirty and neither was the transmission fluid. I'm glad I got a second opinion. I could have spent a huge amount of money on unnecessary services. More

2010 Nissan Versa in to service for recall parts replacement My experience of bring my 2010 Nissan Versa in to the service department for recall parts( coils) replacement was very successful. The work was well My experience of bring my 2010 Nissan Versa in to the service department for recall parts( coils) replacement was very successful. The work was well explained to me by the service advisor Tyler Swetnam at the time of oil change dated on Jan.13,2016. Tyler ordered the parts at this time and contacted me when the parts came in and I schedule the appointment. The work was completed in the approprtiate time of which Tyler gave me a estimated time period. I in the mean time schedule a friend to pick me up and got some errands completed. I picked up the car when Tyler notified me that the car was completed. Tyler showed me where the parts were located on my car prior to me taking the car to return home. I have been very pleased with the car's performance which consequently makes me pleased with the service department. I will and have recommended Nissan Jefferson City to my friends and will return for the future service work. More

really sweet! We took our car in for an oil /filter change and tire rotation.Tyler Swetnam was out service person and he came in and showed us all of the fluid chan We took our car in for an oil /filter change and tire rotation.Tyler Swetnam was out service person and he came in and showed us all of the fluid changes,system flushes,injector cleaning,transmission fluid changes that were a suggested maintenence at the 63000 mile change..since we live outside of Jefferson City we asked him if he could just go ahead and do ALL of them that day as one of us had a doctor's appt. Later that afternoon. He assured us that he could and gave us a loaner car to do our shopping and go to our doctor's appointment. When we finished our appointmentsite we returned to Nissan and Tyler had went through our extended warranty and coupon book and used all the coupons that applied and saved us some money off of our bill. He was VERY nice, professional, and helpful. It is people like him that keep up coming back to this car dealer to do business. More

Oil change Brian was my service advisor and he is the best! He always remembers my name he is courteous and helpful. I am a customer advisor by trade and he give Brian was my service advisor and he is the best! He always remembers my name he is courteous and helpful. I am a customer advisor by trade and he gives the best customer service I have ever had. More

Good service Tyler did a great job of helping check my car in, communicating options for the car's maintenance, and then communicated with me when additional work Tyler did a great job of helping check my car in, communicating options for the car's maintenance, and then communicated with me when additional work was needed. He called me when the car was ready for pickup, had the car washed and cleaned and was very helpful, courteous and good to work with. More

Bryan and Brice were very professional and helpfull resolvin i am impressed with the concern and care they gave to the repairs neededBrice the tech made time to ride along with me and listen to me Bryan the pers i am impressed with the concern and care they gave to the repairs neededBrice the tech made time to ride along with me and listen to me Bryan the person at the front line got me in quickly and kept me updated to the issues More

door repair The mechanics are friendly and helpful. The waiting area is clean, comfortable and well maintained. Got me in and out very quickly and made anothe The mechanics are friendly and helpful. The waiting area is clean, comfortable and well maintained. Got me in and out very quickly and made another appointment to complete the job. More