Nissan of Jefferson City - Service Center

Excellent Brian provides awesome customer service and always goes above and beyond for his customers. I always take my Nissan back for service to him. Always Brian provides awesome customer service and always goes above and beyond for his customers. I always take my Nissan back for service to him. Always a good job on my beloved Nissan!!!!! More

Excellent customer service The service department went above and beyond the service I asked for.i needed my seats cleaned as they were under warranty and they were cleaned excep The service department went above and beyond the service I asked for.i needed my seats cleaned as they were under warranty and they were cleaned exceptionally well. More

Most excellent! My new Service Center! The customer service I received was excellent! I will not go anywhere else! I head a coupon and they have me a better one to use! Wow!!! The customer service I received was excellent! I will not go anywhere else! I head a coupon and they have me a better one to use! Wow!!! More

Frustrating news Very good service Center but frustrated they told us a lot of Altima computer/radio systems go out and it’s $1300 to fix and car is only 4 years old. Very good service Center but frustrated they told us a lot of Altima computer/radio systems go out and it’s $1300 to fix and car is only 4 years old. More

Rewards Had my 2015 Nissan Pathfinder in for routine service on 8/9/18. Technicians did their usual great job of servicing that vehicle. Service writer Bria Had my 2015 Nissan Pathfinder in for routine service on 8/9/18. Technicians did their usual great job of servicing that vehicle. Service writer Brian Schneider saved the best for last; the entire job costs were covered by the Rewards program, i.e., there was no cost to me. I had completely forgotten about that opportunity to save money, but Brian didn't. Just another example excellence in everything they do for their customers. More

very helpful and on time Your service manager's are very helpful. Answered all our questions. They are very pleasant to work with. The work was done well and on time Your service manager's are very helpful. Answered all our questions. They are very pleasant to work with. The work was done well and on time More

Excellent customer service in the service department The service department at nissan stands above any other dealership that I have every been involved with. Brian Schneider as a very big part of the ser The service department at nissan stands above any other dealership that I have every been involved with. Brian Schneider as a very big part of the service departments success in my book.... More

Hoping to be able to write a better review in the future! First of all, the guys in the service dept are very friendly and helpful! Especially Brian, he has gone above and beyond to help me at times. But sadl First of all, the guys in the service dept are very friendly and helpful! Especially Brian, he has gone above and beyond to help me at times. But sadly the actual work I’ve had done on my vehicle has been patchy. I drive a GMC, but purchased it from Nissan. They encouraged me to buy their VIP service package when I purchased the vehicle and convenienced me that the technicians would be able to work on the GMC just as well as any other vehicle. But each time I take my vehicle there for standard services (oil change, tire rotation) they have forgotten to reset sensors. The oil change indicator, which literally takes 3 seconds to reset, and I have had to figure out how to do it myself. And the sensors that detect the PSI in my tires. This actually caused a scary situation!! My vehicle was telling me that my left rear tire was low. So I went to air it up and the indicator was showing that the PSI was still low, so I aired it up a couple more times...but it was still showing it was low. So I double checked it with my tire pressure gage and it showed that the PSI in the left rear tire was WAY above the recommended limit! Thankfuly it didnt explode! But come to find out it was my right rear tire that was low. But since they didn’t reset the sensors appropriately my vehicle was confused as to which tire was actually low. All of this being said, it now makes me a little concerned that other things could be done inappropriately that I just cant see on the surface. So once my VIP package is up, I feel forced to go elsewhere for service unless this improves. More

Another good experience Happy, again, with the Jefferson City Nissan service department. I need an inspection but procrastinated; called Nissan at end of month and they work Happy, again, with the Jefferson City Nissan service department. I need an inspection but procrastinated; called Nissan at end of month and they worked me in. No fee for the inspection; I had some kind of ‘bonus points’ accumulated. Brian consistently gives great customer service. More

Like Brand New Amazing customer service, great communication, and received my car back like it was brand new! Truly appreciate the many years of service to my car! L Amazing customer service, great communication, and received my car back like it was brand new! Truly appreciate the many years of service to my car! Love Nissan! More