Nissan of Jefferson City - Service Center

Big Smiles and Great Service I had a second key programmed. My appointment was at 9 am. I arrived about 10 minutes early. They were expecting me and ready to start! I was told it I had a second key programmed. My appointment was at 9 am. I arrived about 10 minutes early. They were expecting me and ready to start! I was told it would take about 45 minutes. 45 minutes later they brought me my keys!!! More

AC Compressor Repair I have been bringing my cars to Nissan since I bought my first Murano in 2014. The service department has been nothing but professional to me and has I have been bringing my cars to Nissan since I bought my first Murano in 2014. The service department has been nothing but professional to me and has always had my best interest in mind. The service writers are always looking out for me as a loyal customer, and always do their best to give me the best discount when I bring my car in for a service. This last time I was in, my whole AC system needed to be replaced. Brian in the service department did an excellent job at breaking down the list of parts, services, and prices that were required to fix my car. He was very open in communication with me, and was available to answer all my questions and communicate with me in every step of the process. Although the cost of fixing my car was higher at Nissan, we decided not to take my car anywhere else since we knew that the service would be the best at Nissan. More

Nice place I was happy that they they fixed their mess up and didn’t charge me for it. Made me want to continue doing business with them. I was happy that they they fixed their mess up and didn’t charge me for it. Made me want to continue doing business with them. More

Awesome Service Checked what need to be checked Brian is always great and goes the extra mile , And Matt Long the Service Manager has taken the utter most care of my new vehicle to insure that all Brian is always great and goes the extra mile , And Matt Long the Service Manager has taken the utter most care of my new vehicle to insure that all my need have been taken care of. More

Perfect! I couldn't of been happier! Service was quick and easy ,couldn't even get comfortable in the waiting area before I was done! Thank you !! I couldn't of been happier! Service was quick and easy ,couldn't even get comfortable in the waiting area before I was done! Thank you !! More

Rude, Liars Staff were unwilling or unable to assist with tire manufacturer defect, they didnt even provide the warranty information I requested. Staff told me al Staff were unwilling or unable to assist with tire manufacturer defect, they didnt even provide the warranty information I requested. Staff told me all 4 tires were ruined and needed to be replaced, in fact only 2 tires had issues so they lied for an upsell. When I posted to a Facebook complaint page I was attacked by two staff members online. Additionally one of the service staff provided customer information to a former employee and they then posted about it online. If you ever get any business from me again it will be only due to the courtesy and professionalism of Sybil Distler. Fyi the service manager has not even contacted me about my complaints. More

Scheduled oil and filter change Good service at competitive prices. My wife and I also enjoy the free complimentary beverages. Employees are friendly and courteous and I have not had Good service at competitive prices. My wife and I also enjoy the free complimentary beverages. Employees are friendly and courteous and I have not had a bad experience with this Nissan Dealership. Thanks! More

All good except .. Only complaint is that the courtesy vans serve 3 connected car dealerships and the wait time is a bit much for an older person. This is not what I exp Only complaint is that the courtesy vans serve 3 connected car dealerships and the wait time is a bit much for an older person. This is not what I experienced from dealerships in other states. More

Quick and convenient. Brian is great to work with. I have had a few issues with the used maxima I bought but each time I'm in service Brian has been friendly and extremely helpful. He and your other se I have had a few issues with the used maxima I bought but each time I'm in service Brian has been friendly and extremely helpful. He and your other service members are very knowledgeable and have fixed the issues that have occurred. More

Always prompt and on time and polite They always shoot me straight and call me with anything they can do or if there is a problem with my car to get it fixed They always shoot me straight and call me with anything they can do or if there is a problem with my car to get it fixed More