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Nissan of Jefferson City - Service Center
Jefferson City, MO
841 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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841 Reviews of Nissan of Jefferson City - Service Center
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December 28, 2024
Needed to have the HVAC control in my wife's Versa replaced. I had an OEM part that I had ordered. I brought my wife's car to Jefferson City Nissan. The car was due for an oil change, so I had that do replaced. I had an OEM part that I had ordered. I brought my wife's car to Jefferson City Nissan. The car was due for an oil change, so I had that done also. Nissan calls for SAE 5W-30 for her car. So they put SAE 0W-20 in instead. Wound up taking it to another Nissan dealership to have the correct grade of oil put in, costing about $82 to fix. The HVAC control, Nissan of Jefferson City lost a part of the controller. They did replace, although it was another 80 mile round trip just to pick up that part. The vent was set to closed. The first time I tried to set it to open, the slide switch was very stiff to move, and only went part way. Now it will not move either direction. Issues with the defogger button was the reason it was needing to be replaced. Spending approximately $900 dollars on service, and spending about 7 hours there waiting on the car, most would think that you would have fewer issues with a vehicle. I wound up with more problems after the car was worked on, then I had going in. All related to the work that was done. Probably would have been better doing myself. More
by pursuit5643
Employees Worked With
Brandon
October 19, 2022
This is my third attempt at making a service appointment. Nobody will answer the phone, nor will they call you back. I even asked a sales person to take a message to the service dept. Then I went on line. No Nobody will answer the phone, nor will they call you back. I even asked a sales person to take a message to the service dept. Then I went on line. Nobody ever called me. So I drove up to the dealer and informed the tech and he said “we are busy.” Then he didn’t want to service my car. After I requested to speak with his boss did he decided to take my car for service. Once you are in the service is good. More
by 1100schaf
Employees Worked With
Not sure low level service tech
November 14, 2020
Service staff keep my car running in exceptional shape. The reminders regarding routine maintenance are greatly appreciated. Lounge area is appreciated while awaiting completion of service The reminders regarding routine maintenance are greatly appreciated. Lounge area is appreciated while awaiting completion of service More
by MAURINEH13
Verified CustomerEmployees Worked With
Jason, Brian Schneider
November 13, 2020
Very courteous and professional and helpful staff in helping me with the issue I was having with my vehicle. They thoroughly checked everything out to locate the problem helping me with the issue I was having with my vehicle. They thoroughly checked everything out to locate the problem More
by k.dusheke
Employees Worked With
Brian Schneider
November 11, 2020
I dropped my Jeep off for a 7:15 appointment, and they called me at 8:00, it was already done. Great work, they went out in the rain and brought it inside so I didn’t even get wet. called me at 8:00, it was already done. Great work, they went out in the rain and brought it inside so I didn’t even get wet. More
by cubzman1
Employees Worked With
Scott Casada, Keith Reiss, Matt Long, Emily Olsen
November 09, 2020
Great experience! Jason was friendly, thorough and thoughtful. Oil, tires and breaks - In and out in an hour. Who could be upset with free ice cream? thoughtful. Oil, tires and breaks - In and out in an hour. Who could be upset with free ice cream? More
by CSOULE0929
Employees Worked With
Jason
November 06, 2020
Poor quality of service work, multiple visits with diagnostic fees and still hasn’t been fixed. Poor service for the price and very slow. Attitude of technicians leaned towards not caring. diagnostic fees and still hasn’t been fixed. Poor service for the price and very slow. Attitude of technicians leaned towards not caring. More
by B
Employees Worked With
Brian Schneider
November 04, 2020
I always have great service out of the guys in the service department. They have taken care of my car since I bought it new In 2015 service department. They have taken care of my car since I bought it new In 2015 More
by TERRYANDPHEEMORGAN
Employees Worked With
Jason-service, Amanda Self, Brian Schneider
