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Nissan of Hendersonville

Hendersonville, NC

2.4
68 Reviews

1340 Spartanburg Hwy

Hendersonville, NC

28792

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Showing 68 reviews

November 06, 2023

My first experience at this dealership at the experience was very good. Diego, our salesperson was very helpful and I was able to get my 2019 Rogue at a good price. My wife and I are very pleased with our More

by bhorky704
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego
Nov 11, 2023 -

Nissan of Hendersonville responded

Hello! Thank you so much for sharing your positive experience with us! We're delighted to hear that Diego provided excellent service and that you're pleased with your 2019 Rogue at a good price. It's our priority to ensure our customers have a smooth and enjoyable buying experience. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your business and look forward to serving you again.Happy Driving! Anna Thomas Owner Loyalty Manager Nissan of Hendersonville 828-697-2222 EXT 343 annat@nissanofhendersonville.com

September 13, 2023

I’ve purchased 2 vehicles from Nissan of Hendersonville over the past few years from out of state. Each time, it’s been a smooth transitional process. My salesman Dylan was awesome, along with the signage More

by MJB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan
September 10, 2023

I went in to trade up my car, and in the middle of this process this portly black man came out and started berating me and verbally attacking me. I've never been a victim to racism but this man was the mos More

by Max R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Duwad the portly manchild
September 10, 2023

By far the worst dealer EVER visited. Horrendous and appalling visit. The "owner" was extremely abrasive and racist. He didn't want to purchase my vehicle so he thought it appropriate to More

by ClownHunter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Duwad the clown
September 09, 2023

These people are racist and have a discriminatory hiring process, told me straight up my car is a piece of s*** when I was trying to buy a new one. And the "owner" also degraded my mother. I can't believe More

by UrAClown27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Black guy who said he's the owner
September 06, 2023

Bait and switch! Called to confirm that a used vehicle was still available and was told "Yes." Salesman asked if I would like to make an appointment to see it, and th More

by TJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hispanic
August 10, 2023

Awsome sales team ask for Daryl very knowledgeable and very good i rated them a five service department is Awsome had my car out speedy and out in time go there ask for Daryl tell them Tania sent you with More

by Tanianicole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Worked with DaryL
Aug 11, 2023 -

Tanianicole responded

So happy with dealership thank you Daryl’s was Awsome my very body was Awsome thank you love my car

February 21, 2023

It is the worst car dealership I have ever been to. Call to make an appointment and ask about the availability of 2 vehicles since it was a 45 minute drive to the dealer, the answer is that both were a More

by landa.jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Austin
September 19, 2022

I've brought my truck here 4 times, as a matter of fact, I am sitting waiting for it to be serviced right now. I don't have a problem with the actual work, I have a problem with the customer service. They'v More

by DJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shaq
Sep 19, 2022 -

Nissan of Hendersonville responded

Good Afternoon, I want to thank you for taking the time to speak with me in the office today while you were at the dealership. I apologize on behalf of our entire service department for failing to meet your expectations. I want to make you aware that after your departure today, we did have a full meeting on how we can better improve our processes to cultivate an exceptional experience for our customers. I apologize that you did not feel valued, and I will be doing further trainings with our team to work on how we could have avoided this in the future. Every comment that a customer leaves gives us an opportunity for growth, and I do hope that we will be able to give you an exceptional experience in the future. If you require anything further, I implore you to reach out to me at the number below or via email, and I do hope you enjoy the rest of your week. Anna Thomas Owner Loyalty Manager Nissan of Hendersonville 828-697-2222 EXT 343 annat@nissanofhendersonville.com

August 30, 2022

Great experience with store and purchase! Tshombe Demby was awesome in Finance, friendly, detailed oriented with explaining the process. Highly recommend this dealership. Kudos to the team o More

by ebonienme
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tshombe Demby
Sep 19, 2022 -

Nissan of Hendersonville responded

Good Afternoon! Thank you so much for taking the time to leave us a review! I let Tshombe know how you felt about the experience as well as the rest of our team! Without exceptional customers such as yourself, we would not be able to deliver exceptional service! If you require anything at all in the future, please do not hesitate to let us know, and thank you for being a part of the Nissan of Hendersonville team! Anna Thomas Owner Loyalty Manager Nissan of Hendersonville 828-697-2222 EXT 343 annat@nissanofhendersonville.com

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