Nissan of Hendersonville
Hendersonville, NC
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My first experience at this dealership at the experience was very good. Diego, our salesperson was very helpful and I was able to get my 2019 Rogue at a good price. My wife and I are very pleased with our was very good. Diego, our salesperson was very helpful and I was able to get my 2019 Rogue at a good price. My wife and I are very pleased with our purchase. More
I’ve purchased 2 vehicles from Nissan of Hendersonville over the past few years from out of state. Each time, it’s been a smooth transitional process. My salesman Dylan was awesome, along with the signage over the past few years from out of state. Each time, it’s been a smooth transitional process. My salesman Dylan was awesome, along with the signage process with the Finance Department via Art. I’m looking forward to purchasing my next vehicle with them as well & will continue to refer family & friends to do so! Thanks More
I went in to trade up my car, and in the middle of this process this portly black man came out and started berating me and verbally attacking me. I've never been a victim to racism but this man was the mos process this portly black man came out and started berating me and verbally attacking me. I've never been a victim to racism but this man was the most hateful and immature being I have ever met. First time for everything I suppose. You don't have to answer to me, Mr. Portly owner, but you will answer to Jesus. More
By far the worst dealer EVER visited. Horrendous and appalling visit. The "owner" was extremely abrasive and racist. He didn't want to purchase my vehicle so he thought it appropriate to Horrendous and appalling visit. The "owner" was extremely abrasive and racist. He didn't want to purchase my vehicle so he thought it appropriate to throw condescending and immature slurs my way. He then proceeded to talk ill of my mother who was not even present. He was very unprofessional and child-like. I wanted to inquire about purchasing a vehicle but after he verbally attacked me I just left. I went to Bryan Easler Toyota across the street where I had a very pleasant visit and successful transaction. I would strongly advise anyone to AVOID this dealership. Grown men do NOT act this way. I don't know what his problem was nor do I care at this point. The guy was an absolute clown and made a fool of himself in front of everyone. Jesus is watching buddy. P.s. have you seen "The Boondocks"? This was a "boondocks" *moment* if you get my meaning. Irrational, immature, racist manchild. I WILL be contacting the manufacturer about this incident. More
These people are racist and have a discriminatory hiring process, told me straight up my car is a piece of s*** when I was trying to buy a new one. And the "owner" also degraded my mother. I can't believe process, told me straight up my car is a piece of s*** when I was trying to buy a new one. And the "owner" also degraded my mother. I can't believe how childish and unprofessional this place is. Will NEVER be back. My family and everyone I know will take our business elsewhere. I am appalled at this business. More
Bait and switch! Called to confirm that a used vehicle was still available and was told "Yes." Salesman asked if I would like to make an appointment to see it, and th Called to confirm that a used vehicle was still available and was told "Yes." Salesman asked if I would like to make an appointment to see it, and then confirmed my appointment the next day for 9:15. Arrived to find out the car was at their dealership in TN! Salesman wanted me to look at rest of inventory. No! I wanted to see the car advertised. Sell price was advertised as $6500, but then I was told that was only for financing. I wanted to pay cash. Cash price was $2000 more! No credibility whatsoever! Wouldn't do business if they were the only dealership in the world. Sad, too, because I had once owned the exact model I wanted to look at and loved it. Bait and switch, big time! More
Awsome sales team ask for Daryl very knowledgeable and very good i rated them a five service department is Awsome had my car out speedy and out in time go there ask for Daryl tell them Tania sent you with very good i rated them a five service department is Awsome had my car out speedy and out in time go there ask for Daryl tell them Tania sent you with the little tan chihuahua snd the nervous husband go there it is worth yoyre time More
It is the worst car dealership I have ever been to. Call to make an appointment and ask about the availability of 2 vehicles since it was a 45 minute drive to the dealer, the answer is that both were a Call to make an appointment and ask about the availability of 2 vehicles since it was a 45 minute drive to the dealer, the answer is that both were available. The same morning of my appointment they called me to confirm it and an hour before leaving I called to reconfirm that I was on my way. When I arrived after wasting my time with silly questions, the salesman came back telling me that none of the cars were available, one was sold the day before and the other was never there, because it was being repaired in the body shop. As you can see, it's a dirty tactic to get one to go there and then make you see other vehicles that you're not interested in. In conclusion, they are dishonest, disrespectful of the time and expenses of going to the dealership, not professionals. On the other hand, the internet price is not respected by the dealer, arguing that internet prices are managed by a third party, but that they would help you with an incentive of $1,000 for financing and another $1,000 for the trade; Please read another customer review and what happened to them with the incentives. They are just a total fraud, be careful. To think that these people use the Nissan brand to deceive customers with all these dirty business tactics. More
I've brought my truck here 4 times, as a matter of fact, I am sitting waiting for it to be serviced right now. I don't have a problem with the actual work, I have a problem with the customer service. They'v I am sitting waiting for it to be serviced right now. I don't have a problem with the actual work, I have a problem with the customer service. They've had my information incorrect in their system, so I've not been able to schedule online, my preferred method. They don't seem to have enough employees for the number of appointments they schedule. I was told by the service manager that no one has enough employees right now. So why don't they reduce the number of appointments they make? When I pay dealership prices for service I expect excellent service all around, and I don't feel I'm getting it. I will be taking my truck elsewhere next time, and I will give them 3 or 4 attempts to make me feel like they value me as a customer. More
Great experience with store and purchase! Tshombe Demby was awesome in Finance, friendly, detailed oriented with explaining the process. Highly recommend this dealership. Kudos to the team o Tshombe Demby was awesome in Finance, friendly, detailed oriented with explaining the process. Highly recommend this dealership. Kudos to the team of Nissan Hendersonville!!! More