Nissan of Gadsden

Committed to my satisfaction I was very pleased with my service. When I picked up my Armada, it was raining, and not a really easy way of looking it over very well. Once I was hom I was very pleased with my service. When I picked up my Armada, it was raining, and not a really easy way of looking it over very well. Once I was home, I did notice a few small details that got overlooked. so, I called them up, told them about it, and not only did they tell me not to worry that they would take care of it, they also brought my rental to my house, picked up the Armada, and took care of everything. They seemed to be committed to my satisfaction. More

Comfortable friendly We first went to Gadsden Nissan because my son saw a used vehicle he wanted. We purchased it through Kenny Ballew. We had service issues and carried We first went to Gadsden Nissan because my son saw a used vehicle he wanted. We purchased it through Kenny Ballew. We had service issues and carried the car back, the service department went above and beyond to make us happy thank you Jason! I took my Armada in for service, and was very pleased with the service department. I decided I wanted to downsize from Armada to a Path finder, I sent Kenny a text with requirements. I am very busy, I told Kenny what I wanted in a car, and payment. He went above and beyond to take care of me , texting, emailing and driving to me. I have gone to Anniston to Benton for over 6 years, Kenny gave exceptional service and went beyond the norm to assist me, because of that I will go back and I will send others. Riley closed the deal with great financing skills. More

Best Customer Service and Service Advisor I have had my 2017 Nissan Maxima for almost seventeen months, and I cannot say enough about Nissan of Gadsden, Alabama Service Department. Jason Smith I have had my 2017 Nissan Maxima for almost seventeen months, and I cannot say enough about Nissan of Gadsden, Alabama Service Department. Jason Smith, the Service Advisor, is always making sure my car needs are taken care of without making me feel pressured or that my care service is not overpriced. Many times, females are taking advantage of due to their lack of knowledge of what their vehicle needs, but I cannot say that about Nissan of Gadsden. This time, I was able to watch a screen in the lobby which kept me updated from the time I arrived after my appointment and my car service was completed. How Cool! The lobby area is always filled with snacks and something to stay hydrated while waiting. Thank you Nissan of Gadsden, and Jason Smith for being the BEST! Oh one other important thing, the point system is AWESOME! It accumulates points to dollars for every dollar you spend (even for the mandatory things you already need such as tire rotation, oil changed, etc.) in keeping your vehicle maintenance. So you can use your points on the next time you visit as a discount on current service needs. But that’s if you chose to, because you can let them build up. More

My experience Awesome crew thanks for the help and the ride my wife loves her new car i would suggest going here for a great deal great folks to work with Awesome crew thanks for the help and the ride my wife loves her new car i would suggest going here for a great deal great folks to work with More

Hatch motor repair They quickly got the part needed for the repair and quickly got my vehicle in and fixed. The guys were very friendly, courteous and even cleaned up m They quickly got the part needed for the repair and quickly got my vehicle in and fixed. The guys were very friendly, courteous and even cleaned up my vehicle. More

Excellent They are great, it was a easy deal to make. It did not take long for approval or get the paper work done. Any questions I had was answered. They are great, it was a easy deal to make. It did not take long for approval or get the paper work done. Any questions I had was answered. More

Excellent service I went in for oil change the young man that waited on me gave great customer service he answered all my questions and my oil change and tire rotation I went in for oil change the young man that waited on me gave great customer service he answered all my questions and my oil change and tire rotation was done in a very timely manner. The waiting area was clean and refreshment, entainerment as well as wifi was available. very Satisfied More

Outstanding from start to finish Highly recommend this dealership to anyone looking to purchase or lease a new car or looking to have their car serviced. The sales team is extremely Highly recommend this dealership to anyone looking to purchase or lease a new car or looking to have their car serviced. The sales team is extremely helpful, knowledgeable, friendly and do their best to make your experience go right. I have taken my prior vehicle in to the service department many times and have never been disappointed as they do quality work and are dependable, friendly, professional, and go the extra mile. I purchased a new Murano and it was a great experience from start to finish as the team at Nissan of Gadsden is top notch! More

Courteous and very knowledgeable about my vehicle and were a The representatives I worked with were able to provide me with helpful information about upcoming work needed on my vehicle which helps me plan for a The representatives I worked with were able to provide me with helpful information about upcoming work needed on my vehicle which helps me plan for a large capital outlay instead of going to the bank the day of servicing or repairs More

Oil change and tire balance and rotate Service was of up most quality and dependability. The employees and staff was friendly and professional. I brought my truck for service because I tr Service was of up most quality and dependability. The employees and staff was friendly and professional. I brought my truck for service because I trust the department to treat my truck as if it were their own More