Nissan of Gadsden

Quick Excellant Service I purchased my vehicle new at Nissan of Gadsden and have had it serviced there since that time. I have always received prompt complete care. I purchased my vehicle new at Nissan of Gadsden and have had it serviced there since that time. I have always received prompt complete care. More

Great Service Nissan of Gadsden has a great service department. Jeremy is always very helpful and upfront with price and what needs done before they do it. Wonderf Nissan of Gadsden has a great service department. Jeremy is always very helpful and upfront with price and what needs done before they do it. Wonderful waiting area. More

Poorest Customer Service I've Encountered in a Long Time An unfortunate circumstance, but, I had two (2) vehicles with the service department. The first was a Nissan Murano and the other a Hyundai Sonata. T An unfortunate circumstance, but, I had two (2) vehicles with the service department. The first was a Nissan Murano and the other a Hyundai Sonata. The Sonata was a vehicle I purchased at this dealership, the Murano was there to have repairs done to the alternator. While my initial visit was OK, I would recommend that anyone who needs service work stay away from the service writer Jeremy. I had multiple issues with the Murano that involved another companies work and I needed Jeremy to supply an estimate to the original company so that I could be reimbursed for the original repairs (they were under warranty). I tried on multiple occasions to get Jeremy to call and to email the information to the other company and he not once called or emailed the other company, and when asked, he was "to busy". Rather than enlist some help, he let my problem sit until I reached out to others. I spoke next with the Sales Manager, Steve and got a very similar result. I explained and he was going "immediately" to the service area to email the information to the other company. After two (2) hours, still not done and finally I spoke with James K, the actual Service Manager, and within 30 minutes the information was sent. No individual should have to work so hard to get something done with a dealership with more than 30+ employees. They were more concerned with their time than with mine and I would recommend NO ONE go there for service and if you do, seek out James K, because Jeremy is a worthless service writer and cares nothing about customer service, only about the $ he would earn off of writing your service. Meanwhile, Steve, is only worried about selling a vehicle and nothing about follow up work on the other components of the dealership and making sure that "ALL" customers are satisfied. I also came to find out that a couple of my messages were not even passed on to others I had ask about speaking to including a specific sales person and the GM. All I can say, we will find out in a few days how the actual work on the vehicle happens, but, I'm three (3) weeks into the process and I still don't have my Murano back, however, I have a commitment from James K that I will get it back on Monday the 29th. PITIFUL CUSTOMER SERVICE WITH THE EXCEPTION OF THE SERVICE MANAGER HIMSELF, JAMES K. Thanks for his help I may have my problems rectified. More

Easy and painless I looked and looked for the car I wanted had nothing but headache and sales pressure, found the car I wanted at nissan of gadsden no pressure and pain I looked and looked for the car I wanted had nothing but headache and sales pressure, found the car I wanted at nissan of gadsden no pressure and painless. Will definitely go back More

“Dreams can come true” at NISSAN of GADSDEN Jake Cranford, my salesman, was Excellent. Very knowledgeable, he really worked hard to help me get a great deal. I would highly recommend Jake Cranf Jake Cranford, my salesman, was Excellent. Very knowledgeable, he really worked hard to help me get a great deal. I would highly recommend Jake Cranford! More

Wonderful The sales room was immaculate. The sales representatives worked very hard to get me qualified and they did it in a painless manner. The car was as des The sales room was immaculate. The sales representatives worked very hard to get me qualified and they did it in a painless manner. The car was as described on the website and I am very satisfied with my purchase. Thank you Burney! More

Air compressor replaced Being in the transportstion business, Jason, Jeremy and Jarod always keep my vans in excellent condition and keep us on the road. They not only make Being in the transportstion business, Jason, Jeremy and Jarod always keep my vans in excellent condition and keep us on the road. They not only make you feel like you have a friend in the business, but you do have a friend in the business. More

Made us feel like family We have looked at several dealerships over the years and found out how people will say one thing and do something else when it comes to money! But at We have looked at several dealerships over the years and found out how people will say one thing and do something else when it comes to money! But at Nissan of Gadsden that isn't the case, they made us feel like family! We talked, looked, walked around and never felt pressured. This was the best car buying experience we have ever had and it wasn't just us. As we walked around at the Dealership you could hear others being treated correctly also. If we decide to purchase another vehicle, Nissan of Gadsden will be the first place we look! More

Bought a new car The salesman at NIssan of Gadsden worked very hard to get me into a new car. I love dealing with the people at Nissan of Gadsden. The salesman at NIssan of Gadsden worked very hard to get me into a new car. I love dealing with the people at Nissan of Gadsden. More

Wonderful! This was our first time at Nissan of Gadsden. The service was wonderful! Jason Smith was extremely professional and personable. Jeremy Gilbreath was a This was our first time at Nissan of Gadsden. The service was wonderful! Jason Smith was extremely professional and personable. Jeremy Gilbreath was also extremely professional and personable. We enjoyed our visit to Nissan of Gadsden. More