
Nissan of Gadsden
Gadsden, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,368 reviews
Why? Overall every aspect of my purchase was great. Eric Hedges was great on working with me on price and telling me about the car since I was over a hour drive away. Also appreciative that Eric had me fina Hedges was great on working with me on price and telling me about the car since I was over a hour drive away. Also appreciative that Eric had me finance through Bank of America which turned out to be a better deal. Brain Jackson took care of my wife and I on the day we test drove the car and signed the dotted line. He was very friendly and knowledgeable. Will recommend Nissan of Gadsden to friends and family. Regards, Ryan Brown More
Nissan of Gadsden, I was more empressed with the Nissan of Gadsden, I was more empressed with the character of your salesperson Mr. Glenn Pemberton than I was with the product or services you offer. Nissan of Gadsden, I was more empressed with the character of your salesperson Mr. Glenn Pemberton than I was with the product or services you offer. The product can be found at any location. The service may vary somewhat, but the individuals you have who represent you are the core of your success. He is quite the gentlemen and was extremely kind and met all our expectations of what a costomer should expect in a sales person. Our purchase was made at your dealership primarily based on his performance. We had visited other Nissan dealerships and found the same product and services available for us, but found the sales team to be pressuring. Upon our first words with Glenn, we were met with a friendly, calm and courteous personality, who gave us the opportunity to shop at our own pace, make choices that required his footwork and yet his demeanor never faltered. Our Thanks to you Nissan of Gadsden and to Mr. Glenn Pemberton for a wonderful buying experience. More
Terry Upton the Salesman for Nissan of Gadsden was very friendly & accommodating!! My mom and I were trying to purchase a used car with a budget and Mr. Upton took the time to find us a great deal that fit friendly & accommodating!! My mom and I were trying to purchase a used car with a budget and Mr. Upton took the time to find us a great deal that fit our budget. Mr. Upton could of let my mom and I walk away without a purchase but he negotiate with us like a true salesman never being too overbearing or pushy. I will defintley purchase my next car at Nissan of Gadsen and recommend someone! More
I drove 280 miles to purchase this car. Great Car, Great Price, Great Experiance. I would recommend this dealer to anyone looking for a new or pre-owned vehicle. I found them going the extra mile to earn my Price, Great Experiance. I would recommend this dealer to anyone looking for a new or pre-owned vehicle. I found them going the extra mile to earn my business. This is hard to find this day and time however, these guys did it!! More
My overall experience with Nissan of Gadsden was wonderful! They were very friendly and understanding about our needs and what we were looking for. They were cheaper than other dealers in the area wonderful! They were very friendly and understanding about our needs and what we were looking for. They were cheaper than other dealers in the area. After we decided to purchase the car they had it cleaned up, full of gas and ready to go the day we picked it up. They also had our paper work ready for us to sign so that we did not have to want long after we arrived to pick the car up. :) More
Blake was a very nice, great guy. He made us feel right at home and I felt very well taken care of. He gave me a great deal on a new Sentra and I am very, very pleased. I never felt like I was being pressu at home and I felt very well taken care of. He gave me a great deal on a new Sentra and I am very, very pleased. I never felt like I was being pressured into a decision and he gave me the time to really think about what I needed. I would absolutley recommend him to my friends and family. More
We purchased a 2010 Nissan Cube for my grand-son as a Christmas gift. The entire experience was pleasant and for the most part a rewarding time with the entire team. GOOD JOB! Shortly thereafter h Christmas gift. The entire experience was pleasant and for the most part a rewarding time with the entire team. GOOD JOB! Shortly thereafter had an accident and Craig had the Cube picked at our home, repaired and returned to us in a timely manner. I also had a rear-end collision to my F150 and Craig handled this for me in the same professional manner and all went well. This a fabulous dealership and each of the staff have been courteous, genorous, professional and feiendly in all areas. Thank you Nissan of Gadsden! James (Bo), Jeanette and Caleb Bailey More
I remember a time when retailers were eager to please their customers. I would never have dreamed that good customer service would have a rising cost with the changes in the economy. Here is our rece their customers. I would never have dreamed that good customer service would have a rising cost with the changes in the economy. Here is our recent experience. We purchased an excellent used car, from Nissan of Gadsden, a month ago. Admittedly, we made the choice to opt out of the extended service agreement. Low miles on a highly reputable car did not convince us we needed to pay that added cost. (Hindsight is always 20/20). Exactly one month to the date of purchase, a major gearing issue arose, and the car was stranded in our own driveway. We have paid the expense of towing the vehicle to an authorized service shop, and will pay the $1700 in repairs. We knowingly did not purchase the "plan" the dealership likes to use as it's power word, and without arguement, will pay the repair costs. This also leaves us with one car for the week with a busy family of 4. We went to Nissan of Gadsden and asked them if they could lend us a hand and help us out with a loaner car for a few days. Because we did not "BUY" that particular plan, they would not help us. I explicitly clarified with the Manager, TWICE, "So I can leave here knowing that you sold us a car with a major problem, one month ago, and because we did not PAY for good customer service, you can not help us out". He clearly said "Yes, that is correct". He also agreed that a loaner car would have no cost to them, but because we did not PAY for that service, we can not have it. I need to add that we have excellent insurance that covers any car we drive. We made that clear too. I am so disappointed that the extenuating circumstances are bound by such black and white guidelines. A lending hand on such a fresh sale would have spoke volumes. Having one car for the week is no big deal. We can manage. Friends have offered their extra cars, or we could rent one at our own cost. This is about customer service. It now has a sticker price. More