Nissan of Gadsden

Service experience Great service waiting area is one of the best I have been to - thank you for your concern for customer and the customer needs /. Thanks again Great service waiting area is one of the best I have been to - thank you for your concern for customer and the customer needs /. Thanks again More

Friendly Service Dear Nissan: I am writing to commend Service Advisor Jason Smith for his professionalism and service. People are often quick to file a complaint bu Dear Nissan: I am writing to commend Service Advisor Jason Smith for his professionalism and service. People are often quick to file a complaint but do not take the time to recognize a job well done. On Tuesday, July 31, 2018, I came into Nissan to have my 15,000 miles serviced done (on a 2017 Nissan Maxima) and Mr. Jason Smith went far and beyond to grant me not only the best service and customer service but the best price. Mr. Smith explained to me how customers can receive and use coupons from Nissan. Mr. Smith had the best personality and understood my job as a middle school teacher and that saving every penny counts. Mr. Jason Smith’s uniform was outstanding, he was courteous, took time to explain all my car service concerns. I want to praise Mr. Jason Smith on doing an outstanding job for Nissan Service Department and as a Service Advisor. He is the BEST! Sincerely, Sharon, happy customer More

Very pleasant experience! No pressure, helpful and kind. Gave me all the information that I needed to make a decision. Would highly recommend this dealership! Felt very much at No pressure, helpful and kind. Gave me all the information that I needed to make a decision. Would highly recommend this dealership! Felt very much at ease. More

Wanted a Ranger found a Ranger Started the day looking for a Ranger. All the ones viewed at other dealerships were way overpriced or in terrible condition. Matt at Nissan hooked me Started the day looking for a Ranger. All the ones viewed at other dealerships were way overpriced or in terrible condition. Matt at Nissan hooked me up with a great Ranger at a great price. Would definitely recommend Matt and Nissan of Gadsden More

Friendly and dependable I previously had a Nissan Rogue that I had bought at another dealership but had it serviced at Gadsden Nissan. The service dept. Staff were always so I previously had a Nissan Rogue that I had bought at another dealership but had it serviced at Gadsden Nissan. The service dept. Staff were always so nice and so friendly and helpful that when I decided to get a new car, even though I had looked at many other dealerships and many other types of cars, I went with another Nissan because of their warranty, they're helpfulness and the friendly attitudes in the service department. More

Great service. Great overall time to service vehicle. The service advisor was very professional and courteous. Service was done on a Saturday morning. Great time t Great overall time to service vehicle. The service advisor was very professional and courteous. Service was done on a Saturday morning. Great time to schedule. More

Great Service from someone who was stranded. We are from out of town and the transmission went out. Luckily, we were able to get the vehicle to Nissan of Gadsden and they did a great job working We are from out of town and the transmission went out. Luckily, we were able to get the vehicle to Nissan of Gadsden and they did a great job working with us and repairing the vehicle. Below is an email I sent to the service manager: Hi James, Thank you for the email. I just wanted to let you know that we had a great experience with your service department. Jason Smith was very kind, patient, and helpful, working with us on our repair. We are from Marietta, GA and our daughter and her boyfriend were headed to Horsepens 40 to go climbing and camping on a Saturday evening. The transmission failed and left them stranded just one mile from their campsite. After spending two hours on the side of the road, they were finally able to get a wrecker service to come and take her Xterra to your dealership. We drove the 2-1/2 hours from Marietta to the dealership and picked them up. The after-hours cleaning crew that was there was also very nice and understanding while we off-loaded the vehicle into a parking spot. I talked to Jason the next Monday, took a few days to decide whether I wanted to spend the money on such an old vehicle (2006 with 146,000 miles), and agreed to get the work done on Wednesday. The work was completed by Friday! That is an amazing turn-around time. We spent last Saturday retrieving the Xterra, enjoying seeing the beautiful countryside of east Alabama, and had a great lunch at Pruett's, next door. This was recommended by one of your service guys, and he was spot-on with the recommendation. Your dealership and everyone we encountered in Gadsden, from Tommy the wrecker service guy to the people at Waffle House when we got coffee at 11:00 pm after dropping off the Xterra, were great! I appreciate your part in making what was a bad situation turn into a fond memory. More

Great Awesome people. Highly recommended. Wasn't told until the end the final amount I was getting into. Sticker shock!!! I am very satisfied with my car Awesome people. Highly recommended. Wasn't told until the end the final amount I was getting into. Sticker shock!!! I am very satisfied with my car. Well deserved and I appreciate the help More

pleasant experience Blake Minyard is a great sales person. He cares about his customers and makes your experience a pleasant one. Would recommend Gadsden Nissan to anyone Blake Minyard is a great sales person. He cares about his customers and makes your experience a pleasant one. Would recommend Gadsden Nissan to anyone wanting to buy a vehicle. More

Oil Change & Tire Rotation Nice comfortale place to wait for service with TV and refreshments provided for you. The staff was very nice and friendlyl. It just seems 2 hours for Nice comfortale place to wait for service with TV and refreshments provided for you. The staff was very nice and friendlyl. It just seems 2 hours for oil change and tire rotations was a little lengthy. More