Nissan of Fort Pierce - Service Center
Fort Pierce, FL
1,558 Reviews of Nissan of Fort Pierce - Service Center
Sales department was great when I leased my car. The service department has been outstanding every time I came. Always friendly professional service !! The service department has been outstanding every time I came. Always friendly professional service !! More
Very professional, friendly staff. Service was excellent I've never been made to feel overcharged and the work they've done is on point. Service was excellent I've never been made to feel overcharged and the work they've done is on point. More
Let it be said, first, that this is my 3rd Nissan. I have never had any problems until now. I have a 2021 murano with only 4900 miles. I have had it since Feb. 2021. Took it in for regular servic I have never had any problems until now. I have a 2021 murano with only 4900 miles. I have had it since Feb. 2021. Took it in for regular service and wash yesterday. When I left, I noticed the plastic around the nav/radio screen was cracked in multiple places. I called immediately and was told to bring it back today and speak with service manager. I did. Was told there was no way they broke it. That we must have hit it with something. Trust me when I tell you if it had been there previous to service, I would have shown it to them when I entered for service. Manager said it would not be covered under warrantee because they didn't break it and it isn't a known defect that he knew of. Basically in so many words, we must have hit it with something; perhaps my "husband's cane". The replacement part is a $4000.00 item. Said I should open a claim with Nissan which I have now done. If I broke it, I would say so. I did not, and it wasn't there prior to service. So, with all this said, if Nissan doesn't fix it, and I am not going to pay for something I did not break, then I will be charged for a $4000.00 repair at the end of my lease if I don't purchase the car. I might also mention that my previous Nissan was in such good condition at the end of my lease, Sutherlin Vero purchased it. I love my Nissan. I am the only driver, and it has been driven only 4900 miles in over a year. If I had broken something, I would have had it fixed immediately. So, now I wait for corporate Nissan to see if Nissan truly values their loyal repeat customers. Waiting anxiously for Corporate's response. More
They were very helpful. Fantastic customer service . Efficient , checked my car out and told me exactly what needed to be done. Fantastic customer service . Efficient , checked my car out and told me exactly what needed to be done. More