Nissan of Fort Pierce - Service Center
Fort Pierce, FL
1,552 Reviews of Nissan of Fort Pierce - Service Center
Customer service at service department is the worst. They did not honor the oil change discount coupon I used and Instead was overcharged. I also told the service rep. To remain the thecnitian to refi They did not honor the oil change discount coupon I used and Instead was overcharged. I also told the service rep. To remain the thecnitian to refill my windshield fluid and they still not do it for the second time. Then I called the service manager to complain about it by leaving my phone number and he never returned my call. They all should get fired. This dealer sucks big time More
I came in for a flat tire. The repair was done improperly and it continued to leak air. I brought it in again and the Service Manager,Tom refused to give me any concession on a The repair was done improperly and it continued to leak air. I brought it in again and the Service Manager,Tom refused to give me any concession on a new tire which I needed because the original repair was done too aggressively and it leaked through the tire fiber. Tom literally turned his back on me telling me there was nothing he could do. Poor people skills for a manager. My car only had 4000 miles on it after a year. I spoke to the General manager Chris, he knew This was my third Nissan, I drive past two other Nissan dealers to get to Ft Pierce. Chris helped me with a discount on a new tire and I will continue to buy Nissans because Chris, the a General Mgr knows how to keep a customer happy. Thank you! More
Very poor communication. Terrible service. Car was dropped off on a Thursday and by the following Tuesday we still had no idea what was wrong with it or what the status was b Terrible service. Car was dropped off on a Thursday and by the following Tuesday we still had no idea what was wrong with it or what the status was bc no one would ever answer the phones or return a phone call. The phone will just ring and ring, it is never answered. Even after we left multiple messages with a phone number to receive a call back, we never received a call back. Finally just went down to see if car was done, not even knowing what was wrong with it bc they never called to tell us, I picked the car up 5 days later. I will never use this dealership for any type of service or purchase. I will drive right past this one to get to another Nissan dealership for any warranty work that needs to be done in the future. More