Nissan of Fort Pierce - Service Center
Fort Pierce, FL
1,393 Reviews of Nissan of Fort Pierce - Service Center
Let it be said, first, that this is my 3rd Nissan. I have never had any problems until now. I have a 2021 murano with only 4900 miles. I have had it since Feb. 2021. Took it in for regular servic I have never had any problems until now. I have a 2021 murano with only 4900 miles. I have had it since Feb. 2021. Took it in for regular service and wash yesterday. When I left, I noticed the plastic around the nav/radio screen was cracked in multiple places. I called immediately and was told to bring it back today and speak with service manager. I did. Was told there was no way they broke it. That we must have hit it with something. Trust me when I tell you if it had been there previous to service, I would have shown it to them when I entered for service. Manager said it would not be covered under warrantee because they didn't break it and it isn't a known defect that he knew of. Basically in so many words, we must have hit it with something; perhaps my "husband's cane". The replacement part is a $4000.00 item. Said I should open a claim with Nissan which I have now done. If I broke it, I would say so. I did not, and it wasn't there prior to service. So, with all this said, if Nissan doesn't fix it, and I am not going to pay for something I did not break, then I will be charged for a $4000.00 repair at the end of my lease if I don't purchase the car. I might also mention that my previous Nissan was in such good condition at the end of my lease, Sutherlin Vero purchased it. I love my Nissan. I am the only driver, and it has been driven only 4900 miles in over a year. If I had broken something, I would have had it fixed immediately. So, now I wait for corporate Nissan to see if Nissan truly values their loyal repeat customers. Waiting anxiously for Corporate's response. More
They were very helpful. Fantastic customer service . Efficient , checked my car out and told me exactly what needed to be done. Fantastic customer service . Efficient , checked my car out and told me exactly what needed to be done. More
The service guy was rude and short with me and didn’t really answer any questions . He was very difficult to communicate with this man really answer any questions . He was very difficult to communicate with this man More