Nissan of Fort Pierce - Service Center
Fort Pierce, FL
1,551 Reviews of Nissan of Fort Pierce - Service Center
My auto service was completed to my satisfaction. I had no issues with the identified recommended services by the department. My car is almost 10 years old so I rely on the service recommendations. I had no issues with the identified recommended services by the department. My car is almost 10 years old so I rely on the service recommendations. They made it easy to assist with getting my window which had glass cracks fixed. More
Everyone kid considerate of the customer the service writers always is the anything that they can check like drive belt. I appreciate the extra effort writers always is the anything that they can check like drive belt. I appreciate the extra effort More
Took my car in to be worked on. High pitch whine every time I accelerated. Dropped it off at my scheduled appointment time on Thursday at 10am. I was told I’d receive a text (never High pitch whine every time I accelerated. Dropped it off at my scheduled appointment time on Thursday at 10am. I was told I’d receive a text (never did) and or a call (never did) with the status update. I called back around 5pm to “still working on it..”. 6pm: “lead tech is going to take a look in the am” NEXT DAY at 1pm: “your advisor is on the other line with an extended warranty company..so he will call you back (never did). Saturday morning I received a call saying car is fixed but during the testing process, another piece broke. Agreed on price of part and gave ok to fix. I was informed someone would need to “run down to Vero beach and pick up the part..”. I got a call back at 2:50pm that day saying “driver didn’t make it back yet and we close at 3pm, but we will have it ready for you Monday morning. Monday arrives and I’m told my advisor is not working today so I won’t be able to pick up my car. At this point I had it with them and just wanted my car back. I’m placed on hold again when I don’t accept the answer of advisor not being there. After the person came back on the line my car was magically finished and ready for pick up. The agreed upon price for all work was around $540. I get to the dealership to a $696 bill. When I asked about a “MISC $50” charge, I was informed “oh that’s probably a missing part fee or they just topped off some fluids..” Needless to say I’ll probably drive down to Stuart or Ft. Lauderdale before trying this one again. More
I was disappointed that my service advisor did not write up everything I brought in my car for and did not keep me posted on how long my car would be taking to complete the job. I was having my front headli up everything I brought in my car for and did not keep me posted on how long my car would be taking to complete the job. I was having my front headlights replaced and an oil change and tire rotation which shouldn’t take longer than 2.5 hours. I was waiting over 4 hours. When I left I was not informed if he ever ordered a part for my car which I asked about when I brought in the car to be serviced. I asked the cashier to speak to the service manager and she said he was busy. I wrote an email to the dealership to express my concern, clearly the internet manager didn’t read my e mail. I received 2 calls today 1/3/23 asking if I want to trade in my car and purchase another vehicle. I really don’t know how things run at suntherlin Nissan but my service experience on Friday 12/30 was not pleasant. More
Everyone was pleasant to talk to, I was basically a walk in service however I did have to wait from 8 to almost 12 for all services, i imagine if it was scheduled it would have been a shorter wait. in service however I did have to wait from 8 to almost 12 for all services, i imagine if it was scheduled it would have been a shorter wait. More