Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Nissan of Fort Pierce - Service Center
Fort Pierce, FL
1,377 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,377 Reviews of Nissan of Fort Pierce - Service Center
Sort by
October 23, 2019
more concerned about being charged for my oil change than ac It is very disappointing that I have to ask for a service record (last oil change and tire rotation) many times and still no record. I already have a It is very disappointing that I have to ask for a service record (last oil change and tire rotation) many times and still no record. I already have a complaint ticket with Nissan Customer service for someone canceling the pre-maintenance service that I had since December 2018. Fort Pierce Sutherlin Nissan I have given you my service for over ten years. I buy a car from you all almost every two to three years! I am also a Nissan VPP Program member. I needed my last service record to send to customer service for my documentation for my case, but Zoe has ignored my emails! It's pathetic that most likely, it will take me submitting a bad review on Facebook, to my hundreds of followers and your google profile to get you to lift a finger to help. SOMEONE CANCELED MY MAINTENANCE SERVICE IT WAS NOT ME. I have emailed many times and nothing. Tony, service advisor, you call me with no emotion to tell ME my contract was canceled blaming me for the issue as I repeatedly tell you I have not canceled anything. With your robotic monotone voice telling me you're more concerned about being charged for my oil change than acknowledging my concerns or at least pretending to care! What happened to the woman that was there months ago running the service department? She was great! I received one phone from Laz Lopez NEW mgr who stated he would help me and would find out what is going on. I never got an update after the fact! NO, FOLLOW UP CALL. I want my service records. If you do not intend to release my service records, please let me know, so we don't waste either of our valuable time. More
by BMORALES1224
Employees Worked With
ZOE and Tony
February 21, 2019
Another incident with Service Manager, intimidating! This is a follow up review where the Service Manager attempted to intimidate me, and refused to re-service my vehicle at my 2:00 p.m. appointment. I This is a follow up review where the Service Manager attempted to intimidate me, and refused to re-service my vehicle at my 2:00 p.m. appointment. I had previously filed a complaint against this service manager, when he saw nothing wrong with literally holding my vehicle hostage for 31 hours, 24 hours of which the service department never even looked at my vehicle. I filed my complaint yesterday, and received a response allegedly from the owner of the dealership. Please see previous review filed yesterday, February 20th, 2019. yes I seriously complained about the second complaint of my recent experience as to a motor being installed for the driver's side window. As soon as I picked it up and drove to my home four miles away, I locked the vehicle with my key pad, and the sound of the alarm had been reduced from being loud to a faint bleep. Therefore< I again called the service dept. and they could only schedule my appointment two days after the incident. Today, February 21, 2019 I showed up at 1:55 pm, and a nice gentleman prepared the car for service> I noticed no one within the service desk (unusual) and all of a sudden the service manager appeared. He immediately stated , "What are you doing here? You stated in you're review that you would never return here" I stated that the window repair was an emergency, and yet he kept carrying on stating " But I am the worst service manager, and yet here you are." He was profoundly trying to start a heated argument all the while I observed his entire staff standing directly behind him, as witnesses to the intimidation techniques. He listened to the sound of the alarm, and stated that his service department only went into the side door. I asked him simply "was this just a coincidence just after a repair the alarm falters. he stated that it was just probably and old alarm, yet he refused even to open the hood to look at the alarm. I asked him, "Are you refusing to service my vehicle. which he responded yes. His entire office staff and his service staff were there to support whatever he would tell the owner as to my invalid complaints against him in my prior reviews. It was all simply a setup to protect his job, and to create my image as just another disgruntled customer. I finally stated before I left the service area that his performance to intimidate me, and to protect himself with his staff of witnesses is beyond my comprehension, not only as a customer, but as a former executive in the service industry. Hos conduct today, would never be accepted or tolerated. His behavior was beyond any conduct I have ever seen, and it must be address by his owner, including being terminated from his position of authority, Just think of the example he sets for his staff, where intimidation of a customer. I am now in the process of writing directly to both the President of this corporation, but also to the Chairman of the Board. This behavior as with his past behavior as described in my previous reviews proves that this man does not belong dealing with the public or customers. More
by Burke
Employees Worked With
Service manager and Russ Calton
July 15, 2018
I have manufacture defect in my suv Nissan 2017 Those people there are the worst people I ever see in car dealer like them, by the way Toyota was my preferred car , and I was looking for a family ca Those people there are the worst people I ever see in car dealer like them, by the way Toyota was my preferred car , and I was looking for a family car, my wife suggested me to try the suv Nissan Pathfinder 2017,I bought one in a few months later I discovered some manufacture defect , but I am still cover under guarantee I took the car to the on Is one Fortpierce Nissan, guys those people didn’t care about customer, and they put me in waiting for two months each time I call they told me call back tomorrow or next two days every time like that guys the best car to buy is Toyota in their service is perfect I have one I own for 4years it is 09 Camry last I discover manufacture dashboard defect quickly they assisted me and taking care the matter, BMW same nice service because of that I plan to trade my at the Toyota dealer Nissan dealer In Fort Pierce that’s Sealer I ever see in my life because the way of their service I hate Nissan don’t go there you will be suffer on the top of your money . More
by nel
Employees Worked With
Nick , Jermaine Wallace
October 16, 2017
They only interested in how much money they can take from yo I had an appointment on 10/14/2017 for a basic oil change at 2 p.m. and when I arrived I went over what my needs were with the service writer, I reque I had an appointment on 10/14/2017 for a basic oil change at 2 p.m. and when I arrived I went over what my needs were with the service writer, I requested to have the nitrogen in my tires topped off and for an inspection. Shortly after sitting down she came in and told me it was $49.95 for nitrogen and I said I purchsed it when I bought the tires there, she stated I have to talk to the manager. She then started my car and left it running for 10 minutes, so I went out to her desk and asked to turn off my car, she said "In a minute" quite rudely, so I asked for my keys and her reply was they are in the car. Anyone could have gotten in the car and drove off! This is pure recklessness!!! This dealer has changed hands 4 times in 5 years and the service writters are never the same over the years they are just getting worst, DO NOT GO THERE! More
by Lou
Employees Worked With
Mygel
January 28, 2017
Awesome service Rosa was the best everything was excellent by far the best thank you so much I love my new car. 😆 nissan fort pierce is the best in town Rosa was the best everything was excellent by far the best thank you so much I love my new car. 😆 nissan fort pierce is the best in town More
by stephen velasco
Employees Worked With
Rosa Rodriguez
November 29, 2016
Showed up with no appointment for an oil change in n out That was the fastest and friendliest service.Called my sales lady Rose Rodriquez yesterday she said just come by and she was right less than an hour o That was the fastest and friendliest service.Called my sales lady Rose Rodriquez yesterday she said just come by and she was right less than an hour oil change full inspection and tires rotated.what a great staff.Thank youRose More
by Danny0523
Employees Worked With
Bradley Hatfield
March 17, 2010
I was extremely pleased with the service department at Fort Pierce Nissan. I was greeted promptly as soon as I pulled my vehicle up and my car was finished sooner than they said it would be. I've visite Fort Pierce Nissan. I was greeted promptly as soon as I pulled my vehicle up and my car was finished sooner than they said it would be. I've visited this dealership several times since Ive purchased my vehicle and I have not been disappointed once. More
by BigRagu
Employees Worked With
Brian Langan, Dave O'Berry
