Nissan of Fort Myers - Service Center

Thanks to Sal at Sutherland Nissan Fort Myers Florida I was able to lease a Nisaan Murano and get the price that I wanted thank you Sal and thank you Blake was able to lease a Nisaan Murano and get the price that I wanted thank you Sal and thank you Blake More

I was very disappointed with the sales person that sold me my car. Was in a hurry to sell the car Amir Khan was awesome me my car. Was in a hurry to sell the car Amir Khan was awesome More

Thanks to the Blake family Franky G Rick Rhodes and Mitra you could not ask for a better group of people to take care of you when purchasing a vehicle or getting service on a vehicle your kindness will never you could not ask for a better group of people to take care of you when purchasing a vehicle or getting service on a vehicle your kindness will never be obliterated Rick, Franky and Mitra don't stop doing what you do best (CARE!) that keep customers coming back. More

Worst company I ever did business with finance manager totally lied about everything do not trust this company Added gap insurance after we told him twice not to totally lied about everything do not trust this company Added gap insurance after we told him twice not to More

Da'shaun is wonderful Wonderful service da'shaun is a great salesman and worked so hard to get everything we needed from the moment we walked in we felt like family Wonderful service da'shaun is a great salesman and worked so hard to get everything we needed from the moment we walked in we felt like family More

In my opinion sevice dept is there to rip you off Brought 2006 frontier in for heater line leak After diagnosis was told it was going to cost me $386 and that I needed engine flush and new fan belt a Brought 2006 frontier in for heater line leak After diagnosis was told it was going to cost me $386 and that I needed engine flush and new fan belt at an additional $400 Told them no on the extra work and although I felt they were overcharging me for a $85 in parts , balance for labor (one hour job) I reluctantly gave them the go ahead . When I went to pick up the bill was increased to $427 I protested but in fine (need magnifying glass to see) print it says they can charge me for Disposal and shop charges???? this being the difference I cant imagine taking another vehicle there unless its a last resort BEWARE !!! More

Horrible Customer Service in the service department . I have a Nissan Versa that is less than 3 years old "Completley inside the BUMPER TO BUMPER WARRANTY" and my steering wheel is completely disintegra . I have a Nissan Versa that is less than 3 years old "Completley inside the BUMPER TO BUMPER WARRANTY" and my steering wheel is completely disintegrating leaving the material all over my hands everytime i touch it. Sutherlin said this is not a warranty issue even though I paid extra for a better warranty. So I called nissan Corporate to see what they could do they said they spoke with the dealership and they told them that that diagnosed my steering wheel and said it was doing this because I use hand lotion. They did not inform me of this when I was at the dealership. I DON'T USE ANY LOTION AT ALL. I have Since escalated this case to the next higher authority but the fact that the service department would lie to Nissan Corporate is ridiculous. I also had the front emblem fall of the car as I was driving and was told this is considered normal wear and tear. This is ridiculous. DO NOT USE SUTHERLIN NISSAN OR ANY OTHER NISSAN AS THIS IS NOT HOW YOU TREAT CUSTOMERS WHO HAVE BOUGHT MULTIPLE CARS. More