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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.4
1,343 Reviews

1,343 Reviews of Nissan of Fort Myers - Service Center

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September 01, 2022

Very helpful and friendly. The waiting room is comfortable and very clean the cleaning lady was very busy the whole time I was there. More

by TODURHAM23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Sep 05, 2022 -

Nissan of Fort Myers responded

Todurham23, thank you for your kind words and this wonderful review! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

September 01, 2022

I was in the dealership to replace a battery on the 2019 Nissan that left me stranded. The 2022 pathfinder Original salesman made the sales pitch but then didn't fulfil agreement. The pathfinder was ava More

by FCRACER
Recommend Dealer
Yes
Employees Worked With
Christopher Deluca
Sep 05, 2022 -

Nissan of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

August 31, 2022

Went for an oil/filter change and tire rotation. Service was quick and Dianne was so nice to work with! More

by SBROWN1868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianne
Sep 05, 2022 -

Nissan of Fort Myers responded

Hi Sbrown1868, thank you so much for your positive comments about Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

August 26, 2022

The entire staff from beginning to end was professional. I would highly recommend them and I will be using them again. More

by Paul S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Elijah "Jimmy" Epps
Sep 01, 2022 -

Nissan of Fort Myers responded

Paul S, thank you for your kind words and this wonderful review! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

August 26, 2022

I had to take my car in to look at a check engine light. They fixed a sensor but the light came back on. The real problem was fixed on the second time and with no extra charge. Also they set up a rental car More

by GBRUNO761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joes Delgato, Elijah "Jimmy" Epps
Sep 01, 2022 -

Nissan of Fort Myers responded

Gbruno761, we're so glad that we were able to go above and beyond your expectations! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

August 25, 2022

Great service as always along with great communication. Super nice and polite couldn’t ask for anything more. More

by BRADRUN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Sep 01, 2022 -

Nissan of Fort Myers responded

Bradrun7, we're happy to hear you had such a positive experience with our team! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

August 23, 2022

2.5 hours for a oil change/ tire rotation and check a tire is not ideal. My car sat outside for a good 40 mins until I went to ask them when it would be done and I was told 15-20 mins. Basically, they mi More

by shana.schiffli21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor
Aug 26, 2022 -

Nissan of Fort Myers responded

Shana.schiffli21, we're disappointed to hear of the negative experience you had at our location.

August 19, 2022

Nick has been very helpful with any issues I’ve had! He’s the best! More

by ALYSSALANGO8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 23, 2022 -

Nissan of Fort Myers responded

Alyssalango8, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

August 18, 2022

No one Came to tell us car was finished. We waited 2 hours for an oil change. More

by APAQ1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
Aug 23, 2022 -

Nissan of Fort Myers responded

Apaq1967, we're disappointed to hear of the negative experience you had at our location. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

August 18, 2022

I am so happy with this location service center and extremely grateful that Diane is back More

by CONNIEJUNE07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane, Elijah "Jimmy" Epps
Aug 23, 2022 -

Nissan of Fort Myers responded

Conniejune07, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

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