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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.4
1,343 Reviews

1,343 Reviews of Nissan of Fort Myers - Service Center

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October 22, 2022

Appt at 8:30. Picked up car at 4:30. "They never got to it". More

by HSTEKSLEEP
Recommend Dealer
No
Employees Worked With
Garrett did his best. No support
Report | Print
Oct 25, 2022 -

Nissan of Fort Myers responded

Hsteksleep, we regret to hear that your experience with us was not a more positive one. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 22, 2022

I liked being able to see the progress of my service work on my car online. More

by CHINABLOSSOM01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Garcia
Report | Print
Oct 25, 2022 -

Nissan of Fort Myers responded

Hi Chinablossom01, thank you so much for your positive comments about Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 20, 2022

Everyone is always super nice and helpful. The wait is never too long for what is being done. More

by JODYSGIRL420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Oct 25, 2022 -

Nissan of Fort Myers responded

Jodysgirl420, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 19, 2022

The chairs in the waiting room area are uncomfortable. They should be replaced. Nothing else. More

by TCSHAW1228
Recommend Dealer
Yes
Employees Worked With
Josh, Irwin
Report | Print
Oct 24, 2022 -

Nissan of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 19, 2022

Great and fast service really recommended this dealership for all your services and sales need More

by JRSOTO0814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Rhodes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oliver Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Spinazze, Dashaun Pointer, Blake Varnadoe, Elijah "Jimmy" Epps, Rebecca Skeese, Rose Sansone, Peter Stratton, Hamzeh Said
Report | Print
Oct 24, 2022 -

Nissan of Fort Myers responded

Jrsoto0814, we are so happy to read such a great review about Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 16, 2022

Was fine with the quality and speed of the service. The 4 star is about the dramatic increase in price since I checked it just 1 month ago. I have a few free oil changes left to get, then this dealersh More

by MARKST1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Oct 19, 2022 -

Nissan of Fort Myers responded

Hi Markst1229, we are very happy to have provided you with such a positive experience! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 16, 2022

The dealership is in a great location, the waiting area is relaxed; hower sales people should not be allowed in this room. customers are here sharing private moments seeing if the oil service going to More

by solmaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Oct 19, 2022 -

Nissan of Fort Myers responded

We appreciate your positive review about your recent experience with us! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 15, 2022

Poor management, poor communication, and my brakes are still making noise. I waited nearly four hours. More

by EYEHEARTSHINEE76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eliazar Cisneros
Report | Print
Oct 19, 2022 -

Nissan of Fort Myers responded

We are disappointed to hear that you did not have a more positive experience with us at Sutherlin Nissan. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 15, 2022

The best place for sales and service, very competent staff and clean work areas throughout More

by EMMACOSTA29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Oct 19, 2022 -

Nissan of Fort Myers responded

Thank you, Emmacosta29, for taking the time to tell us about your experience at Sutherlin Nissan. We appreciate your feedback since it helps us improve our dealership experience. As the Owner Loyalty Manager of Sutherlin Nissan, I am happy to hear that your recent service experience met your expectations. If there is anything that you would like to tell us or that we could be doing better please reach out to me by email or by calling me directly . We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Your survey invite will be delivered to your inbox between 14 and 20 days . Kind Regards, Rose Sansone Owner Loyalty Manager Sutherlin Nissan Fort Myers 239.308.1300 rsansone@sutherlinnissan.com

October 14, 2022

I had excellent customer service at Sutherlin Nissan! I was in south Fort Myers and my tire got a big piece of wire in it. I stopped by and the service people were so nice and accommodating. It was v More

by HJEAN7825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Oct 19, 2022 -

Nissan of Fort Myers responded

Hi Hjean7825, we are very happy to have provided you with such a positive experience! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

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