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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.4
1,021 Reviews

1,021 Reviews of Nissan of Fort Myers - Service Center

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October 30, 2021

Service took twice as long as expected and your waiting area needs a major makeover!! More

by RICHARDSONMARYL
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Nov 01, 2021 -

Nissan of Fort Myers responded

Hello Richardsonmaryl, thank you; we appreciate your feedback! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 30, 2021

The service was fine. The girl at the service counter was wonderful. But I believe this should have been caught in the certificated inspection. My car sat here all summer and then the hose is bad?? Reading f More

by JIMCHICOLEESR22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Credit guy was terrible!!, Elijah "Jimmy" Epps
Report | Print
Nov 17, 2021 -

Nissan of Fort Myers responded

Jimchicoleesr22, we're disappointed to hear of the negative experience you had at our location.

Nov 17, 2021 -

JIMCHICOLEESR22 responded

Your response is your disappointed but were not going to do anything about it . You certifying a used cars means nothing. Please stand by what you are selling!

October 29, 2021

Check on & out -Good. Car wash - poor. Tire rotation - appears NOT done. Overall appearance of facility just ok. More

by wpjjm49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Oct 31, 2021 -

Nissan of Fort Myers responded

Hi Wpjjm49, thank you so much for your positive comments about Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 29, 2021

Nice people very clean place good service didn’t wait to long did my car righ More

by PINKYROSES10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Report | Print
Oct 31, 2021 -

Nissan of Fort Myers responded

Pinkyroses10, we are so happy to read such a great review about Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 28, 2021

Service Dept rep was great! Prompt & professional. Everything thing met my expectations! I appreciate this kind of service. More

by HELLOLAURAGIRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Oct 29, 2021 -

Nissan of Fort Myers responded

Hellolauragirl, we are glad we could help! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 28, 2021

Great service My Altima service was completed with excellent service Mr Jimmy Epps is awesome. More

by ferrariringo11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Spinazze, Blake Varnadoe, Elijah "Jimmy" Epps, Rose Sansone, Peter Stratton
Report | Print
Oct 29, 2021 -

Nissan of Fort Myers responded

Hi Ferrariringo11, thank you so much for your positive comments about Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 28, 2021

Service was great and the service manager who took care of me was super. He was friendly and very helpful. I have always loved Nissan and their dealerships More

by morinp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Oct 31, 2021 -

Nissan of Fort Myers responded

Morinp, we really appreciate your feedback! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

Oct 31, 2021 -

morinp responded

Service was great and the service manager who took care of me was super. He was friendly and very helpful. I have always loved Nissan and their dealerships

October 28, 2021

Smooth from start to finish--done earlier than I expected. Cheerful efficient service representative, David More

by lynnanoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sanchez
Report | Print
Oct 31, 2021 -

Nissan of Fort Myers responded

Lynnanoon, we're so glad that we were able to go above and beyond your expectations! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 27, 2021

Joshua Irwin was terrific from when I pulled into the service center to exit. Thank you for being so wonderful! More

by CHRIS FONDACARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Irwin, Elijah "Jimmy" Epps, Frankie Gee
Report | Print
Oct 29, 2021 -

Nissan of Fort Myers responded

Hi Chris Fondacaro, we are very happy to have provided you with such a positive experience! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 27, 2021

We went in with a dead battery on our 2020 Altima. We didn’t have an appointment, but the service consultant took us right away, offered us complimentary shuttle service to a nearby restaurant. We had a More

by hthorn51
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Oct 29, 2021 -

Nissan of Fort Myers responded

Hthorn51, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

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