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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.4
1,010 Reviews

1,010 Reviews of Nissan of Fort Myers - Service Center

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November 01, 2024

The service was ok, my only complaint is that they changed me for 1.5 hours labor and it only took 30-45 minutes, and the cost of the part was 10x the cost of an aftermarket replacement part on EBay. More

by Steven Lesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Nissan of Fort Myers responded

Steven Lesser, thank you so much for the review!

October 31, 2024

Great work amazing best works hard to get u in a car and go on ur way More

by DELGADOAARON209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Cabano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Nissan of Fort Myers responded

Hi Delgadoaaron209, thank you for taking the time to leave a review for us at Nissan Of Fort Myers. We're happy we could meet your expectations!

October 31, 2024

Oliver was very attentive to my needs and explained everything. I will continue doing business with the dealership More

by BRUCESOVICH1972
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Nissan of Fort Myers responded

Hi Brucesovich1972, thank you for taking the time to leave a review for us at Nissan Of Fort Myers. We're happy we could meet your expectations!

October 30, 2024

Brought car in for trany fluid change. Ad price was $299. No mention of any “shop fees”. When car was done they ripped me off for $20 shop fees. Management did not reply to my complaint. I More

by Jfcsoup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Spinazze
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rosemarie Sansone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris McPhillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke
Nov 02, 2024 -

Nissan of Fort Myers responded

Hi Jfcsoup, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

Nov 02, 2024 -

Nissan of Fort Myers responded

Hi Jfcsoup, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

Nov 02, 2024 -

Jfcsoup responded

The issue could have been handled differently by 1) advising customers of the “shop fee” before work begins 2) when the customer is not advised of the “shop fee” and disputes it the customer should NOT BE CHARGED the “shop fee” 3) issue me a refund for the “shop Fee”!

October 30, 2024

Mathew. .dif outstanding job in spite of multi confirmations by e mail when I arrived you showed no appt. fot me. Mathew fixed all of that..you have excellen More

by powersj37
Workmanship
Recommend Dealer
Yes
Employees Worked With
Sal Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew
Nov 02, 2024 -

Nissan of Fort Myers responded

Powersj37, we are so pleased you enjoyed your visit to Nissan Of Fort Myers!

October 29, 2024

Michael was awesome, kept me well informed and made sure the issue was addressed. Thank you More

by JAYURGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Nissan of Fort Myers responded

Jayurgal, we are very happy we could provide you with a positive experience!

October 27, 2024

I waited almost 3 hours for an oil change with a transmission fluid change. The messages that are supposed to tell me how my service was progressing didn’t happen . Then I had to go off site to get More

by Pninab40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Nov 01, 2024 -

Nissan of Fort Myers responded

Pninab40, we regret to hear that you had this experience with us.

October 25, 2024

Great people to work with very courteous and polite wait time was not to bad More

by ICONGELOSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Nissan of Fort Myers responded

Hi Icongelosi, thank you for taking the time to leave a review for us at Nissan Of Fort Myers. We're happy we could meet your expectations!

October 25, 2024

Issue was diagnosed quick and service was spot on. Mission accomplished. Got my truck back inside of 24hours. Was awesome that they had the low pressure pump in stock. More

by Jaymccreadie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Nissan of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 24, 2024

Prompt appointment and courteous. I have been coming here for years and so far been treated fairly except for one past encounter More

by TALONWLL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP
Oct 26, 2024 -

Nissan of Fort Myers responded

Hi Talonwll, thank you for taking the time to leave a review for us at Nissan Of Fort Myers. We're happy we could meet your expectations!

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