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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.4
1,021 Reviews

1,021 Reviews of Nissan of Fort Myers - Service Center

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June 29, 2024

Very pleased - but working for a dealer in another state was disappointed the service advisor did not communicate with me face to face. Never given an estimated completion time or verbal review of needs. A More

by PTA91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Nissan of Fort Myers responded

Hello Pta91, thank you; we appreciate your feedback!

June 27, 2024

Kim was excellent to work with. She explained everything and met her commitments through communication. More

by BSEEGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Bocage
Jun 30, 2024 -

Nissan of Fort Myers responded

Hi Bseegers, thank you for taking the time to leave a review for us at Nissan Of Fort Myers. We're happy we could meet your expectations!

June 26, 2024

The garage is clean the people are professional and treat you like family.The fellow who took care of my car was fantastic.His name was Noel. More

by 7174954543
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosemarie Sansone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Nissan of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 26, 2024

Services is extremely slow - I had an 11:30 appointment for an oil change and tire rotation - I didn't leave the facility until 1:45! More

by AMANDA.M0
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacie Badgley
Jun 28, 2024 -

Nissan of Fort Myers responded

Amanda.m0, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.

June 26, 2024

The service was great, and ready ahead of time. I would definitely come back again. More

by JOHN.ALEXANDER04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Bocage
Jun 28, 2024 -

Nissan of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 25, 2024

Noel was very nice and patient, he addressed all of our concerns. Great service! will be back again. More

by CINCHAHART2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noel
Jun 26, 2024 -

Nissan of Fort Myers responded

Hi Cinchahart2, thank you for taking the time to leave a review for us at Nissan Of Fort Myers. We're happy we could meet your expectations!

June 24, 2024

Jim in the service department was very courteous and knowledgeable about the work that needed to be done. He kept me posted as work progressed. Labor cost was a little bit shocking but the work was acco More

by EDCANELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Chance
Jun 24, 2024 -

Nissan of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 24, 2024

After having issues with service department communication in the past, Chris McPhillips personally helped us get the great service we deserve. He has gone above and beyond to restore our trust in the shop, a More

by BETSY.SIRK
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris McPhillips
Jun 25, 2024 -

Nissan of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 23, 2024

Michael in service is awesome, he is always on top of my account. When I call to schedule service he is always available and listen to my concerns. More

by LISACOONSLOTOCKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Nissan of Fort Myers responded

Lisacoonslotocke, we are so pleased you enjoyed your visit to Nissan Of Fort Myers!

June 23, 2024

Mike was very helpful with writing up our car and he did everything to our expectations More

by HEINZTANNAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Nissan of Fort Myers responded

Heinztannat, thank you for sharing your positive experience!

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