Nissan of Fort Myers
Fort Myers, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:30 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,051 reviews
I would, and have, recommend this dealership and her staff to everyone I come in contact. They are very honest and straight forward. And they bend over backwards to work with you and your situation. It staff to everyone I come in contact. They are very honest and straight forward. And they bend over backwards to work with you and your situation. It is a rarity to find a dealership and sales personnel that works the deal for the customer than one that works the customer for the deal. When dealing with Sutherlin, rest assure, you are dealing with family. More
I had a good experience with my lease at Sutherlin Nissan. Everyone was very friendly and professional. This is the first time I have leased a car and everything was explained to me in detail. There w Nissan. Everyone was very friendly and professional. This is the first time I have leased a car and everything was explained to me in detail. There was a car on the lot that I ws happy with. I would reccomend this dealership to my friends. More
Since 2007 I have leased three vehicles from them. I am always treated respectfully. I also bring my cars to them for service and I always get great service from them as well. I would recommend them to eve always treated respectfully. I also bring my cars to them for service and I always get great service from them as well. I would recommend them to everyone they are friendly, honest, and overall a great dealership. In my opinion there is no better Nissan dealership!! More
This is about my 15th car purchase and by far has been the easiest. Everyone knows you can spend all day in the dealership...well I was there for 1 hour from beginning to end, including going through fin the easiest. Everyone knows you can spend all day in the dealership...well I was there for 1 hour from beginning to end, including going through financing! Not only that, they were incredibly thorough with the vehicle details. The best part....price. I used to get employee discounts through GM and the price I got was better than I could have received as an employee. From the sales manager, to the salesman to the product specialist...A+++++ More
My family has now purchased 3 vehicles from Gary and My family has now purchased 3 vehicles from Gary and recommended several friends. We will continue to purchase vehicles from Gary as he is helpfu My family has now purchased 3 vehicles from Gary and recommended several friends. We will continue to purchase vehicles from Gary as he is helpful and very courteous and makes shopping for a vehicle and enjoyable experience. The Nissan Murano that we purchased is exactly the vehicle that I wanted. Thank you. More
If you are looking for a new car go to Sutherlin Nissan and ask for Scott Barker. My appreciation is at the highest level! For a while I was beginning to wonder if there was anyone else out there that stil and ask for Scott Barker. My appreciation is at the highest level! For a while I was beginning to wonder if there was anyone else out there that still cared. Scott Barker proved to me on Sunday February 21, 2010 that there are some good caring people left. I felt like he did everything in his power to help me and anything I said didn't seem out of reason. There were so many cars that I looked at and thought I'd have to settle for less. Scott was both patient and sensitive to my needs. So not only am I extremely grateful, but 100% satisfied. So thank you my daughter and I are set for years. Do yourself a favor go to Sutherlin Nissan and ask for Scott Barker. Christina Liebergall More
My wife & I knew it was time to replace/upgrade our current vehicle. We narrowed it down to 5 different vehicles. We inquired via the internet & to our surprise did not get much feedback except from Su current vehicle. We narrowed it down to 5 different vehicles. We inquired via the internet & to our surprise did not get much feedback except from Sutherlin Nissan & one other car dealership. I guess the other dealerships did not take our inquiry seriously...there loss our gain! Joe Orlando, our salesman was the 1st to call us while my wife & I were still researching the different cars on the internet. All I could say was "WOW" receiving that quick of a response. His reply was "I'm going to exceed your expectations" & that he did. We scheduled a time to meet & he had our Maxima right out front of the dealership apon our arrival. We were introduced to Mr. Orlando & went for a spin. Needless to say, what an amazing ride we had. He explained the features of the Maxima that seemed to really benefit our family & that it has! While Joe prepared our lease paperwork, Mr. U.S. Marine the General Manager (Yes,that is his real name)came & congratulated us. The treatment we received was Impeccable! Mr. Mike Spinazzee in the finance dept. was as efficient as our 1st introduction to Sutherlin Nissan. My family would like to express our gratitude to Sutherlin Nissan, Thank you!!! Brad & Lisa M., Naples Fl More
My experience dealing with Sutherlin Nissan's staff (U.S. Marine and Scott Barker) was the best experience I had in shopping for a new car. I visited several other dealerships in the area only to become disc Marine and Scott Barker) was the best experience I had in shopping for a new car. I visited several other dealerships in the area only to become discouraged. U.S. and Scott were extremely professional and provided great customer service. I will refer friends and family to purchase a car from them. More
The lease on my Nissan Murana was up in January 2010. My husband and I looked at other dealerships before going to Sutherlin Nissan. My husband suggested that we go to a Nissan dealership because I went ove husband and I looked at other dealerships before going to Sutherlin Nissan. My husband suggested that we go to a Nissan dealership because I went over the miles allowed on my lease. When we got to Sutherlin Nissan in Fort Myers, Scott Barker, the sales associate, showed us several vehicles. My husband and I told Scott Barker about the overage of miles and asked if we leased a Nissan, would Sutherlin waive the over miles fee. Scott Barker had to talk to his sales manager because he could not make that decision himself. Scott Barker and Chris, the sales manager, told both my husband and myself that they would waive the fee and not just once either. This was a major concern with my husband and the reason we went to a Nissan dealership. With the dealership agreeing to waive the fee, we picked out a 2010 Altima. The only reason I settled for the Altima and not the Audi convertible at Audi of Fort Myers was because Scott Barker and Chris, the sales manager said the fee was waived. In fact, while signing the paper work, I asked the finance manager "which one of these documents says we are free and clear of payments on the Murano?" At which time he pointed to the document and said "this one." A few weeks later, I receive a bill from Nissan Acceptance Motor Corp for $2800.00 for the miles over fee. I call Sutherlin Nissan and talk with Scott Barker. Scott told me to fax the document to him and they would take care of it and not to worry, he would call me when it was taken care of. Long story short, he didn't and the dealership didn't take care of the fee. In fact, the new sales manager, U. S. Marine (yes, that's his name) told my husband that it was not the dealership's policy to pay that fee. Whether it was policy or not, we were told by Scott Barker and Chris that the fee would be waived right at the desk in Chris's office. Scott Barker, Chris and the finance person told the new sales manager that there was no discussion of waiving the fee, which is a bold-faced lie. Scott Barker and Chris, the sales manager, outright Lied. The finance person was not part of the negotiation, so he did not hear our conversation with the sales manager, Chris and Scott Barker. Scott said what he needed to say to make the sale. Once the paper work was done, who cares, right? Well, now we have to pay Nissan the overage. If we don't, our credit will be ruined. I contacted Nissan Consumer Affairs, and they said that they don't get involved with sales practices of individually-owned dealerships, but opened a file and is supposed to have someone from Nissan North America USA contact me. Also, I have to contact an attorney because, number 1, I want my $2800 Sutherlin Nissan representatives promised; 2, I don't think that Sutherlin Nissan should be able to lie and cheat people to make sales; and 3, I think that Scott Barker should be held accountable for his deceptive, lying ways of selling vehicles, period! Scott Barker is a very smooth talker, he was very personable, and came across as being very honest. What's the saying? Wolf is sheep's clothing? The cautionary advice that one cannot necessarily trust someone who appears kind and friendly. Shame on Sutherlin Nissan of Fort Myers and Shame on Scott Barker, Sutherlin's car sales person. More
We purchased two cars from Sutherlin Nissan two weeks ago and we are still not done dealing with them - we purchase new cars EVERY year and this has been the worst experience we have had purchasing a car. T and we are still not done dealing with them - we purchase new cars EVERY year and this has been the worst experience we have had purchasing a car. Today for me was the last straw. First of all we live really far away and have had to already go back once for service; now, today we receive a letter saying our tags are in we need to come pick them up - I call to see "what tags" and nobody can give me an answer - so now I have to call on Monday to see "what are they talking about" and why couldn't you just send the "tags" instead of a letter telling us we have to come pick them up like all the other dealerships do? So every time we get a letter we need to call and when we call they've already made the sale so now we are an inconvenience and they are RUDE - well let's see what happens monday if they make us DRIVE all the way there to pick up whatever it is they have - if they make us drive there it will be less expensive (since it will take two tanks of gas) and less time consuming (since it's about 2 hours each way) for us just to go to our local motor vehicle and pay $10 for the duplicates.... BUT we are at a standstill becasue when we can no one there can help us.... go figure More