Nissan of Fort Myers

dealer sold me a car that at a price over what was suggested in consumer reports. It was supposed to come with a multi disk cd player. It was supposed to come with 9 bose speakers and a subwoofer. suggested in consumer reports. It was supposed to come with a multi disk cd player. It was supposed to come with 9 bose speakers and a subwoofer. We went over everything it was supposed to come with and the window sticker which I have will copy to anyone said multi cd player 9 bose speakers and subwoofer. I discovered a few days after delivery that it had a single cd player and no bose speakers. I objected and they said something about it was because I bought the luxury model. They said that my model, the very car with the sticker on it and matching vin numbers, was not available. But the sticker said it was and was part of the package I bought. All this has been forwarded to the Florida Attorney General and an investigator called me about it this afternoon. Strangely, now 5 months after the purchase, the dealer called and said they would by me an mp3 player of resolve it. I said no. They also threw in at purchase a so called $400 sealant job. A week later they called me and said I owed $400. I didn't and they had no proof so I said no there too They even called my credit union and tried to get the money on my loanWhat a fraudulent dealer. They lie and lie and lie. Don't go there. Whatever you do, go somewhere else for a car. More

Spoke to John on the phone, all went well. Visited the dealership to look at a left over 2012 Frontier. First John had difficulty finding the truck in the inventory list online. Once found he retrieved dealership to look at a left over 2012 Frontier. First John had difficulty finding the truck in the inventory list online. Once found he retrieved the truck from the lot for us to look at. While looking at it he tried to convince us it was a 2013 not a 2012. Clearly it wasn't. We left. I followed up with an email verifying the VIN number (which includes the model year) to John and cc'd his manager. John called to follow up on the 2012 (I'm sure only because I cc'd his manager) but the price he quoted was way out of line compared to the couple of other dealers that had the same 2012 truck left over. Bottom line, John is your typical "car salesman". I certainly would not return to Sutherlin Nissan in Ft Myers. If you buy from them, you probably paid too much.... More

SUTHERLIN NISSAN OF FT MYERS BOOSTED THE COST OF TRANSACTION, Worst dealer ever IN SOUTHWEST FLORIDA. Please stay away, I have never believed in these types of reviews but I am writing so others don TRANSACTION, Worst dealer ever IN SOUTHWEST FLORIDA. Please stay away, I have never believed in these types of reviews but I am writing so others don't go through what I have with these dealers. Full of scam artists and cheap tricks if you are trying to buy a car. The tricks are so bad that anyone can see through the LIES. I was promised out the door price & terms I wanted over & over . The most abrasive is the “payment BUMP. This occurs after I have negotiated my payment with the salesman and have reached an agreement. Then, when I was signing the paperwork, I was told by the finance manager that my payment & the term of my loan were actually higher, $60.00 bump in payment & 14 more months to pay. I walked away and went to Naples Nissan who were fair and honest and got the deal I wanted. I don't know how they can getup everyday and look at themselves in the mirror. Please stay away from SUTHERLIN NISSAN OF Ft Myers. Remember if its too good to be true, it probably is. More

I enjoyed doing business with this dealership...especially John Leone. Excellent and friendly service. Comfortable feeling. Not your usual car dealership. I would recommend them strong dealership...especially John Leone. Excellent and friendly service. Comfortable feeling. Not your usual car dealership. I would recommend them strongly. More

Bought a beautiful 2009 Mercedes at Sutherlin Nissan.The price was less than the highline dealers down the street.From the time I walked in the dealership to the time I was driving my new car home was less price was less than the highline dealers down the street.From the time I walked in the dealership to the time I was driving my new car home was less than one hour.I could not be happier with the service.Best car buying experience ever.Thanks Sutherlin Nissan, see you next time I need a car. More

I have bought several cars from this dealership and currently still own three right now. I had to have some work done on my Nissan Titan. I was able to call in make an appointment show up have the wo currently still own three right now. I had to have some work done on my Nissan Titan. I was able to call in make an appointment show up have the work done and leave without a hassle. If it was not for Jon Hopping and Jeff Lockhart to help me through the ordeal that I had with my truck, I am not sure what I would have done. They were able to help me out on a Saturday evening when a lot of other places were closed. They took care of everything that need to be done and I did not have to worry about anything. Every aspect of getting my car picked up and dropped off after it was done was done in a professional manner, they even washed the outside and vacuumed the inside. Thanks to the guys at Sutherlin Nissan they kept me on the road. More

My wife and I went to the dealership just to look at the choice of cars on the lot not really prepared to make a purchase. We were immediately greeted by a very polite salesman. Talking to the salesmen for choice of cars on the lot not really prepared to make a purchase. We were immediately greeted by a very polite salesman. Talking to the salesmen for a while we realized we were ready and able to make the purchase that we wanted. Looking at all our choices the salesmen walk us through every step. Any questions we had were answered. By the time the deal was done my wife and I not only have a beautiful new car, but we also left the dealership with new friends. I would strongly recommend Sutherlin Nissan of Fort Myers to any one who is looking to purchase a vehicle with the the care and kindness that is hard to find these days. Sincerely, A truly satisfied customer Steve & Megan More

worst dealership in florida. I bought a used vehicle that had many problems. I bring the vehicle back and Rick rose and the manager both told me they would take care of it. they had my vehicle for over a mon had many problems. I bring the vehicle back and Rick rose and the manager both told me they would take care of it. they had my vehicle for over a month then gave it back to me broke, the only answer was that it was my problem and I bought it so I need to deal with it, that is what the management actually told me. please please please don't anybody ever buy a vehicle from there. I bought a 2006 Saab and now I'm stuck with a piece of junk More

I am writing this so that other people will not get screwed over by sutherlin nissan in fort myers fl. I do not blame this on the sales man...I blame this on the management of the dealership. If you screwed over by sutherlin nissan in fort myers fl. I do not blame this on the sales man...I blame this on the management of the dealership. If you want someone to tell you lies and give you the lowest blackbook value for your trade, "COME ON DOWN TO FORT MYERS SUTHERLIN NISSAN AND WE WILL MAKE YOU WISH YOU NEVER HEARD OF NISSAN" LIES,LIES,LIES AND THEN THEY LIE TO YOU WHEN YOU QUESTION THEM ABOUT IT! PLEASE DONT MAKE THE MISTAKE I DID AND WALK INTO THAT DEALERSHIP! WALK AWAY! GO TO NAPLES OR CHARLOTTE HARBOR JUST DONT ALLOW THESE DEALERS TO LIE TO YOU AND MAKE UNDO PROFITS. FIND SOMEONE THAT WILL GIVE YOU A DEAL THAT YOU WANT TO TELL OTHERS ABOUT THE GREAT DEAL YOU GOT. PEOPLE WHO USE VPP TO BUY NISSANS GO AWAY, AGAIN WALK AWAY! REBATES... FORGET IT THEY DONT WANT TO GIVE AWAY MONEY,THEY WILL JUST TELL YOU THAT YOUR TRADE WAS WAY UPSIDE DOWN AND YOU ARE BURIED IN IT AND THATS WHAT THEY HAD TO DO TO GET YOU APPROVED EVEN IF YOU ALREADY HAVE YOUR OWN FINANCING SETUP.THEY KEEP YOU THERE UNTIL YOU ARE TOO TIRED TO SEE THE LITTLE WORDS AND NUMBERS ON THE CONTRACT AND SAY SIGN HERE, IT IS MY FAULT THAT I GOT SUCH A BAD DEAL AT SUTHERLIN NISSAN BECAUSE I TRUSTED THEM TO TELL THE TRUTH. SO I WILL NOW PAY $5000 MORE THAN WHAT WAS AGREED TO. IT IS MY FAULT THAT I EVER WALKED INTO THAT DEALER SO I WILL CALL THAT $5000 OVER PRICED MISTAKE A "STUPID TAX" LOVE THE TRUCK HATE THE DEALER. I WILL NEVER FORGET THIS SUTHERLIN NISSAN NEVER!!!!!! More

I printed out a coupon from the Sutherlin Nissan website advertising oil/filter change & tire rotation for $19.99. When they called me to the cashier's window after the work was done, I was handed an invoi advertising oil/filter change & tire rotation for $19.99. When they called me to the cashier's window after the work was done, I was handed an invoice with a lot junk fees, fees which the service writer hadn't mentioned, and a credit that didn't correlate to anything as far as I could tell. The bottom line ended up being ~ 50% more than their coupon implied. The next day, that particular coupon was no longer posted on their website. More