Nissan of Fort Myers

Service Took an hour but was entertained while waiting. Friendly, efficient employees. Both my Florida and my New Jersey dealers are great, thank you. Love my Took an hour but was entertained while waiting. Friendly, efficient employees. Both my Florida and my New Jersey dealers are great, thank you. Love my Pathfinder Lorraine pobanz More

Great experience Chris was great to work with. Even came in on his day off to accommodate us to finalize deal. Hope Sutherlin knows what a great employee they have w Chris was great to work with. Even came in on his day off to accommodate us to finalize deal. Hope Sutherlin knows what a great employee they have working for them. More

Unhappy with finance process but all in all was ok I didn't like that they didn't shop the loan around and there were some things I felt misled about. I have had better buying experiences elsewhere an I didn't like that they didn't shop the loan around and there were some things I felt misled about. I have had better buying experiences elsewhere and do not think I will be back. More

the best customer experience I've ever had at a car dealer At Sutherland Nissan I always have the best experience the minute I walk through the door... I am always greeted with a smile and a very warm welcome At Sutherland Nissan I always have the best experience the minute I walk through the door... I am always greeted with a smile and a very warm welcome... I have purchased 4 cars from Sutherland Nissan and get such great service I refuse to go anywhere else .. The experience from the minute I walk through the door to purchase the car to the service I receive when getting my oil changed is simply the most amazing experience I have ever had. .... More

Sales will say anything to get a deal We purchased a 2015 Nissan NV3500HD from Sutherlin in August 2015. This vehicle was known by both parties as having disabled/missing safety equipment We purchased a 2015 Nissan NV3500HD from Sutherlin in August 2015. This vehicle was known by both parties as having disabled/missing safety equipment. Specifically, most of the rear head restraints were missing. We agreed to purchase the vehicle with the condition that Sutherlin would provide the missing head restraints. This was agreed upon by both parties. It has now been over six months, and Sutherlin has failed to provide the missing safety equipment. For the last six months, we've been getting the runaround from sales with the pitch that "we're trying to locate some headrests". Sutherlin could very easily provide new head restraints, but is refusing to live up to their end of the agreement. Updated 2/24/2016: Was contacted by new internet sales director Slavek after original review was posted. He offered to resolve the issue immediately and just purchase the missing head restraints that were owed us. One week later, the head restraints were in and available for pickup. Still rather upset that it took half a year to get this resolved, but they did finally come around. More

Great Sales Experience w/Jeff Lockhart!! No pressure, sincere, great demeanor, always willing to help, not too much back and forth with his manager. Wait times were minimum, handle interrupti No pressure, sincere, great demeanor, always willing to help, not too much back and forth with his manager. Wait times were minimum, handle interruptions quickly, More

Transmission Issues I purchased my 2013 Altima in April 2015 used and love my car. I recently had to bring it in because I was having some transmission issues. Jerome and I purchased my 2013 Altima in April 2015 used and love my car. I recently had to bring it in because I was having some transmission issues. Jerome and Jimmy helped me out so much and were so patient with me. They took the time to drive in the car with me and provided such great customer service. Now my car is running like brand new and I feel safe again. thanks for taking care of me and my family. The transmission replacement only took two days! Great service and in a timely fashion. Thanks Jerome and Jimmy and any others that were involved. I appreciate it so much! More

Quick and easy trade in! Got great value for my old Nissan Sentra, leaving with the Nissan Rogue! Great sales and finance team! Happy returning customer! Got great value for my old Nissan Sentra, leaving with the Nissan Rogue! Great sales and finance team! Happy returning customer! More

Sutherlin Nissan Service Department visit This is the first time I have had the pleasure of working with Jimmy in the service department at Sutherlin Nissan. What a wonderful guy! Patient and This is the first time I have had the pleasure of working with Jimmy in the service department at Sutherlin Nissan. What a wonderful guy! Patient and courteous with a calmness during those hectic time at his desk, during the many calls and interruptions he experiences. Over the past years we have owned many autos and have had work done at other service departments. Yours, with Jimmy, is a five star operation. Thanks for the nice job!! Larry and Audrey Dotte More

Awesome experience from start to ginish Went in there today thinking that my chances of getting out of there with a great deal & great car were slim to none... How wrong I was !! Wayne Kas Went in there today thinking that my chances of getting out of there with a great deal & great car were slim to none... How wrong I was !! Wayne Kass was a Godsend , walked me thru every step of the process with patience and witt. Many thanks to the friendly employees and the great deal !!! Wont go anywhere else ! Customer For Life !!!! More