Nissan of Fort Myers

This place is absolutely the worst car dealership I have This place is absolutely the worst car dealership I have ever dealt with. My family has a long history with Datsun/Nissan. My Mother bought a new 28 This place is absolutely the worst car dealership I have ever dealt with. My family has a long history with Datsun/Nissan. My Mother bought a new 280z in 1978 and a new 280zx in 1983. Both manual. At 2 months shy of 75 she decided to buy a new 370Z. Manual of course. So I take her up to Sutherlin Nissan to see a Z. Meet John in sales. She drives it, likes it. She has a trade which they were unable to give a value without seeing despite pics and vin. 36k mile car. Whatever. I mentioned to John the fact there is about $7500 added to the MSRP sticker price of $31000. I immediately questioned this. We are in the middle of a pandemic, Nissan sales are down 30% this quarter, there are exactly 115 New 370z’s within 150 miles of of this location. Not so rare. He agreed and said someone had just walked away from a great deal below the sticker price and couldn’t believe it. I thought great. Today she took the car and got it appraised and went to make a deal. She called me and said the difference between the new Z and trade was 30k. What???? The F&I person got on the phone and tried to explain to me how it was justified etc. We were supposed to start at $31,000 but instead they tried to take advantage of her. How? 2 minutes later the F&I guy called and said he had talked to the New Car Sales Manager and they could NOW remove all of the added 7500 plus give a rebate. Then said they were just trying to “sell them with no profit””. Way before the last call I was done with Sutherlin Nissan. I advised my Mom to walk out again. I was very grateful she had called me before purchasing the car. However the New Car Manager apparently was not so happy about her calling me. At all. He proceeded to ask my nearly 75 year old Mother (who still can drive stick and was one of the First Female Executives of a Fortune 500 Company and sat on a board of an Ivy League School) if “She had to consult with her Son on every decision?” She protested this question and he made excuses for asking. To add more insult/humiliation on her way out the door he says “let us know what your Son says.” If you are a Senior or a Woman I would not advise you purchase anything here. Not even a hat. They tried to take $7500 from my Mother because they didn’t think she was smart enough to notice and embarrassed her for calling her Son to get advice. She will get a Z. A new one this week. Just from somewhere else. Manual of course. More

Worst company I ever did business with finance manager totally lied about everything do not trust this company Added gap insurance after we told him twice not to totally lied about everything do not trust this company Added gap insurance after we told him twice not to More

Thank you Palm for making this process an excellent Thank you Palm for making this process an excellent buying experience. The process was very smooth and he went above and beyond to make sure I was v Thank you Palm for making this process an excellent buying experience. The process was very smooth and he went above and beyond to make sure I was very happy with my vehicle. People here are truly nice and welcoming here. Thank you again Palm and Mitra, by far this has been the best car buying experience I’ve ever had. Very satisfied customer. More

Thank you Humberto and Slavek for a truly exceptional service and good deal. Better price, very respectful and good attitude and attention. Thank you Sutherlin Nissan Fort Myers service and good deal. Better price, very respectful and good attitude and attention. Thank you Sutherlin Nissan Fort Myers More

Amazing Had such a good experience compared to my previous one buying a car. My salesman was Jonathan garcia he was great!!! ASK for him when you go in you wi Had such a good experience compared to my previous one buying a car. My salesman was Jonathan garcia he was great!!! ASK for him when you go in you will not regret it he will go above and beyond to help make the deal happen!!! More

Amazing! great customer serive made my first time buy exprience amazing! sales and finace made overall process easy and painless as possible. I love my new Alt great customer serive made my first time buy exprience amazing! sales and finace made overall process easy and painless as possible. I love my new Altima! ask for Fernando! More

My sales person Sal was very knowledgeable and helpful. I would recommend him to anyone looking for a vehicle! Definitely will be going back to Sutherlin Nissan for all further purchases. would recommend him to anyone looking for a vehicle! Definitely will be going back to Sutherlin Nissan for all further purchases. More

Awesome to buy a car look for Nick he will help u out and get you a very good deal, thanks Nick and all the team get you a very good deal, thanks Nick and all the team More

Amazing!! Jonathan Garcia made my experience at Sutherlin Nissan the best I have had. Car buying isn't always easy and he took the time to hear our needs and ge Jonathan Garcia made my experience at Sutherlin Nissan the best I have had. Car buying isn't always easy and he took the time to hear our needs and get us exactly what we needed in. The whole process was quick and painless. highly recommend Mr. Garcia! More

I would probably just stay away from this dealer who has clearly still uses the how to sell a car playbook from 1998. If you do go to Sutherlin Fort Myers just stay away from Daniel (Danny Murillo). I reque clearly still uses the how to sell a car playbook from 1998. If you do go to Sutherlin Fort Myers just stay away from Daniel (Danny Murillo). I requested an internet quote on a new car asking him to assume perfect credit, 1k down, 12k a year lease. He said he could not with out seeing the credit first (Lie - it is very easy to run a quick lease quote assuming perfect credit). I asked again he said they can't give out that information even though I stated in writing I understand the numbers are subject to change and are obviously with approved credit. Now I contacted 2 other Nissan dealers, 1 infinity dealer, and 1 Acura dealer all who quickly sent over exactly what I asked for in a professional manner. He then asked me to please call in and speak to him I told him it was not worth the headache, it was not about getting the cheapest car just a competitive price close to home with easy experience and this experience was already a battle from minute one. He then replied with another typo ridden email that ended with (and I am not joking) LMAO good luck. The sutherlin group should be ashamed and embarrassed to employ a person as unprofessional as this. - As they say at Sutherlin LMAO good luck More