Nissan of Everett

Tune up I take my 1997 Pathfinder into Campbell Nissan of Everett for a tune up and annual service and check up. I told them when I dropped it off all the g I take my 1997 Pathfinder into Campbell Nissan of Everett for a tune up and annual service and check up. I told them when I dropped it off all the gear boxes had just been done and the oil changed. I was told that they would deduct that from my $900 quote. They changed the oil and charged me for it any way. when I came to pick it up I was told that the tune up did not solve the problem I needed to have a new mass air flow sensor installed the cost would be $900. $600 for the part and $300 for labor. I question the cost of the part and was told that the sensor could not be separated from the complete part. I declined this service. With a little research on the Internet I found a Mass air flow sensor for $40 and its held on by 2 small screws and takes 5 min to install. I bought a can of Mass air flow sensor cleaner for $8.95 and that fixed the problem completely, The service Manager has just called me to apologize for the misunderstanding and asked what he could do to make it right. And He explained to me that Nissan does not allow them to sell the mass air flow sensor separately. He thinks that Nissan should allow this process. And he has credited me for the oil change in the crank case and the transmission. I now feel that the service was Good. I like to take my vehicles to the dealer for service, I feel they now more about the vehicle and what it needs. It always costs more at a dealer but you get what you pay for. More

Outstanding sales service Outstanding sales and finance service.They were very customer and service oriented thru all phases of our purchase. We would recommend this dealer to Outstanding sales and finance service.They were very customer and service oriented thru all phases of our purchase. We would recommend this dealer to anyone in the Seattle area More

Awesome Staff - Great Services and Values 😊 Very helpful staff, they give the advices with smile and respect! I recommend this dealer to everyone interests to buy Nissan! Huge thank you to al Very helpful staff, they give the advices with smile and respect! I recommend this dealer to everyone interests to buy Nissan! Huge thank you to all of them 😊 More

Leaf 2017 purchase Dwayne was friendly, professional in his approach. I had a good stress free negotiation and walk d away with a god price and a happy mind. I would rec Dwayne was friendly, professional in his approach. I had a good stress free negotiation and walk d away with a god price and a happy mind. I would recommend both the dealership and Dwayne. More

Took care of us when Nissan Corporate was dragging its feet Leased a 2017 Leaf (our 3rd Leaf lease in a row). Range performance was sketchy in a strange and unfamiliar way. A test at dealership discovered rare Leased a 2017 Leaf (our 3rd Leaf lease in a row). Range performance was sketchy in a strange and unfamiliar way. A test at dealership discovered rare battery defect. Nissan wanted several weeks of more tests, while we drive a gas loaner - but dealership just swapped us into a new lease of an identical Leaf, at no cost to us. A special shout-out to Ray Raied Ishak, Leaf champ and champion advocate for the customers. But all the dealership's higher-ups were totally supportive as well. More

Ridiculous wait time- not efficient I purchased a used Nissan Leaf on a Saturday (busiest car sales day of the week) and there were only 2 notaries. We waited over a hour just to sign pa I purchased a used Nissan Leaf on a Saturday (busiest car sales day of the week) and there were only 2 notaries. We waited over a hour just to sign paperwork. Then waited an additional 2 hours for the car to be cleaned(serviced) and charged. We had a 2 hour commute back to Whidbey island and a 1 year old in tow. Not a fun day! I will not be using this Nissan to service this vehicle in the future unless I have 6-8 hours to waste. The sale with Marcus went well and we got a great deal on our Leaf. It was the experience following the sale that was unsatisfactory. I have purchased prior cars trombone Tesla and Mercedes and have never dealt with such a long wait period/inefficient service to the customer waiting for their vehicle. More

Wonderful experience with Emir A great experience no hassle fun to deal with they even delivered the car, great inventory to choose from, just want to thank the dealership and Emir A great experience no hassle fun to deal with they even delivered the car, great inventory to choose from, just want to thank the dealership and Emir great to work with More

Emir Bucan is awesome Defiantly my next car I would buy it through Emir Bucan, he is straight forward guy and gave the right advice with right options, he is very pleasnt Defiantly my next car I would buy it through Emir Bucan, he is straight forward guy and gave the right advice with right options, he is very pleasnt More

An excellent dealership Knowledgeable, prompt, friendly service. The gentleman at the maintenance desk was very helpful. The shuttle driver was friendly, conscientious and v Knowledgeable, prompt, friendly service. The gentleman at the maintenance desk was very helpful. The shuttle driver was friendly, conscientious and very prompt. My vehicle was ready much earlier than I had anticipated. More

Sales snd finance The experience with anuj and luis was phenomenal. Personally i hate going to car dealerships but these two individuals were great. Luis showed me the The experience with anuj and luis was phenomenal. Personally i hate going to car dealerships but these two individuals were great. Luis showed me the difference between the vehicles and anuj was able to find a new vehicle and have it delivered in a day. More