464 Reviews of Nissan of Elk Grove - Service Center
Took my car in for service and my advisor Travis was awesome. Great communication and got me in and out in a timely manner. Very happy with the level of service I received. awesome. Great communication and got me in and out in a timely manner. Very happy with the level of service I received. More
Have bought three new Nissans since 2013 at this dealership and had all services performed there, passing three dealerships and driving an hour and a half round trip each time we do... This is just dealership and had all services performed there, passing three dealerships and driving an hour and a half round trip each time we do... This is just one review of the many outstanding experiences we've had. I had just put my 2015 Altima in for transmission service, coolant service, spark plugs and possible brakes and tires upon inspection when I got the call that my transmission was on its way out. Kenny went to work and in my opinion, above and beyond, and put together a package that included all of the above, minus the transmission service of course because now it included a new transmission, and turned a nightmare into a doable reality. Kenny is just another one of the many people that I have dealt with at Nissan of Elk Grove that keep me coming back time after time, and as long as I am able, I will be a customer for life. Thank you Nissan of Elk Grove! More
I have never had customer service like this they took care of me like family . I am literally smiling ear to ear . Thank you so much . care of me like family . I am literally smiling ear to ear . Thank you so much . More
Greatly appreciate and commend John Ryan Driebe my service advisor for today. Professional, kind, welcoming, felt comfortable being at his desk. Very smart, talented advisor. service advisor for today. Professional, kind, welcoming, felt comfortable being at his desk. Very smart, talented advisor. More
Jeremy is great!! He listened to all my concerns about my vehicle and wrote all the notes down for the tech guys. I recommend if you need to take your vehicle in for service ask for Jeremy. vehicle and wrote all the notes down for the tech guys. I recommend if you need to take your vehicle in for service ask for Jeremy. More
Super helpful and very knowledgeable when it comes to customer satisfaction, she is definitely who you want if you have questions on any services you may need! customer satisfaction, she is definitely who you want if you have questions on any services you may need! More
I am truly honored and Blessed to be helped by this dealership. After buying my new sightly used car from another place that was shady; employee Trevor Pereira reassured me that I made the right decisi dealership. After buying my new sightly used car from another place that was shady; employee Trevor Pereira reassured me that I made the right decision. God Bless to everyone who works there. PLUS...It's hella clean. Satisfied Customer, ~Peter Gahub More
On 8/10/20 my Nissan Kicks was Serviced at Elk Grove and Ralph and his technology personnel got me in and out with the best svc ever, I love this staff. Thx Ralph. Ralph and his technology personnel got me in and out with the best svc ever, I love this staff. Thx Ralph. More