Nissan of Elk Grove - Service Center

I enjoyed my visit and everything was taken care of that I came for. I have small children and was able to keep them happy with the refreshments provided and televison from your "sister" dealer while we wai I came for. I have small children and was able to keep them happy with the refreshments provided and televison from your "sister" dealer while we waited. Thank you very much! More

Great customer service. Cruz helped me get my car worked on as soon as possible because I had plans to go out of town. on as soon as possible because I had plans to go out of town. More

The appointment setting and scheduling over the phone was friendly and highly professional, however, I have to take car back because key lock does not open trunk making it necessary for me to have to return friendly and highly professional, however, I have to take car back because key lock does not open trunk making it necessary for me to have to return for further service. Also, I was told that appontment would take no more than an hour, but had to wait more than two. I thought that having an early morning appointment would have gotten my work done on time. More

Service performed quickly. I love the fact that quick lube is open at 7 am. lube is open at 7 am. More

Nissan of Elk Grove has always had the "Can Do" attitute. I appreciate that so we don't waste time. I have had all my services done at this dealership even though other dealerships are closer to my home. I I appreciate that so we don't waste time. I have had all my services done at this dealership even though other dealerships are closer to my home. I trust their judgment. Thank you. Debbie Cranston More

John has helped me on several occassions, and he is always courteous. Even before having an encounter with John, Elk Grove Nissan is always outgoing when it comes to pleasing their customers. I have do always courteous. Even before having an encounter with John, Elk Grove Nissan is always outgoing when it comes to pleasing their customers. I have done transactions in just about all departments ie: service, sales, parts, quick lube and they are always very helpful, friendly and as prompt as they can be. More

was only in for an oil change and ispection and i only give top ratings if there was an over and above effort. give top ratings if there was an over and above effort. More

Other than the price for the maintanence (~$280), I am fully satisfied with this dealership and it's staff. fully satisfied with this dealership and it's staff. More

Service person discouraged my reporting an intermittent problem with the steering column lock. For an required upgrade to the rear wiring harness, inspection and oil change the cost was much to high. problem with the steering column lock. For an required upgrade to the rear wiring harness, inspection and oil change the cost was much to high. More

I have given this review because the service department was very friendly, answered all of my questions and very accommodating to my needs. I have NEVER received poor service from Nissan of Elk Grove sinc was very friendly, answered all of my questions and very accommodating to my needs. I have NEVER received poor service from Nissan of Elk Grove since the day I decided to purchase my Altima. More