Nissan of Elk Grove - Service Center

Took truck in for 90K service as recommended by Nissan. Did radiator flush as part of the service as recommended by Nissan. After service was finished truck started overheating, which it had not done befor Did radiator flush as part of the service as recommended by Nissan. After service was finished truck started overheating, which it had not done before the service. Took truck back & the radiator & thermostat were replaced. Truck still overheated once and then when it got cold antifreeze leaked into the passenger side floor of the cab and also came out the defrost vents and misted the inside of the windshield so I couldnt drive the truck. Had to take it back for a heater core replacement. The truck is almost at 100K miles and will soon be off warranty but the dealership would not discuss any type of reimbursement if the motor fails prematurely due to the excessive overheating from the botched 90K service that was recommended by the dealership. Very unhappy with the mechanics at this dealership. The service advisor was very friendly but said he could not do anything for me for some type of extended warranty on the motor. More

We purchased a used vehicle 2 months ago, but the visor was worn out. My service issue was taken care of under warranty even though the warranty had just expired . . . everyone was friendly and I was trea was worn out. My service issue was taken care of under warranty even though the warranty had just expired . . . everyone was friendly and I was treated well. Unfortunately, I don't remember the names of the people who helped me, but I talked to a sales manager and he put me in contact with a person in sales. Overall, my experience at Nissan of Elk Grove was super! More

Fuel sending unit went south on an 07 Xterra, which caused SES/MIL light to turn ON after filling up gas tank. This is a known issue with Xterras, Pathfinders, and Frontiers. The service manager help caused SES/MIL light to turn ON after filling up gas tank. This is a known issue with Xterras, Pathfinders, and Frontiers. The service manager helped to resolve the issue in a timely manner with Nissan taking care of the bill. Great service dealer and will definitely recommend to other people for service repairs and car sales. More

My only concern is that a problem listed by the person who serviced my car wasn't discussed with me by the service rep. I didn't see it on the paperwork until I had gotten home, something about a gurgling who serviced my car wasn't discussed with me by the service rep. I didn't see it on the paperwork until I had gotten home, something about a gurgling noise and suggestions to service the cooling system. It would have been nice to have discussed that and what was involved. In their defense, there were more pressing concerns regarding my service that were the primary focus of the visit and those were handled to my satisfaction. More

The service I received at Elk Grove Nissan was excellent. The problem with my Altima was properly diagnosed and resolved to my great satisfaction. I would highly recommend this dealership to friends and fami The problem with my Altima was properly diagnosed and resolved to my great satisfaction. I would highly recommend this dealership to friends and family. More

The only service to my vehicle was an oil change, so I assume the quality will be acceptable. I believe the quote I received for four new tires and an alignment was too high. Therefore, I will purchase ti assume the quality will be acceptable. I believe the quote I received for four new tires and an alignment was too high. Therefore, I will purchase tires from another establishment in the near future. More

More coupons would be helfpul for future services. This visit was quick and easy. It was cold outside and when I was looking at cars, to possibly purchase, there was no one who came out to greet me or help visit was quick and easy. It was cold outside and when I was looking at cars, to possibly purchase, there was no one who came out to greet me or help me. I had 2 teenagers with me so I am sure someone saw me. Also, the hours for service worked well and to my advantage. Thanks. More

I went in for an oil change. I was told my wiper blades needed to be replaced. I thought, why not. As I was driving home I realized something was different. I noticed my front wipers were now visible. needed to be replaced. I thought, why not. As I was driving home I realized something was different. I noticed my front wipers were now visible. The back was hanging low. I returned and the back was adjusted. Fine. The fronts were different wipers. I was told they were better. I can't say I am happy with those. I notice them every time I drive my car. I don't believe the old ones stuck out that much. They seemed to be almost under the hood. Had I known the wipers would be changed along with the blades, I may not have done it. I have yet to see how they hold up when it rains hard. More