Nissan of Elk Grove - Service Center

Great service Always great service coming here. Not too much of a wait usually will be in n out with your car. Also offer a great service in offering to wash your c Always great service coming here. Not too much of a wait usually will be in n out with your car. Also offer a great service in offering to wash your car. More

The employees there are very kind and treats me good The employees are very professionals and do wonderful work, they helped save money and informed me that i had something that i didnt know i had. Thank The employees are very professionals and do wonderful work, they helped save money and informed me that i had something that i didnt know i had. Thank you very much, i recommend this company with all my friends. More

Lane is the best Lane is fast friendly and so very helpful. I was helped immediately when I arrived and he ensured I got the best service. I’ll be back here again and Lane is fast friendly and so very helpful. I was helped immediately when I arrived and he ensured I got the best service. I’ll be back here again and again. More

Attentive Customer Service. Lane was very customer oriented and went out of his way not only to ensure my car was serviced correctly but he also wanted to make sure I was comfort Lane was very customer oriented and went out of his way not only to ensure my car was serviced correctly but he also wanted to make sure I was comfortable while waiting. This kind of service ensures I will continue to return and also will prompt me to point others to this business. More

Excellent Service Went to get an oil change and tire rotation, the advisor lane recommended my air filter as well. I don’t know much about cars, but lane informed me ab Went to get an oil change and tire rotation, the advisor lane recommended my air filter as well. I don’t know much about cars, but lane informed me about everything I need to get done. Definitely coming here from now. More

Awesome I came in to get my oil change, and lane came right up to my car with a smile! He got me in and out very quick at a reasonable price! Thank You lane I came in to get my oil change, and lane came right up to my car with a smile! He got me in and out very quick at a reasonable price! Thank You lane for the great service as well as the complimentary coffee, car wash and vacuum! More

Fast and easy They get you checked in quick and explain things wells. Waiting time is less compared to other places . I will be bringing all my vehicles here for se They get you checked in quick and explain things wells. Waiting time is less compared to other places . I will be bringing all my vehicles here for services. More

Great service Came in last minute to get an oil change.. Lane made my first experience fast and easy.. I will definitely be back! Will recommend to all my friends!! Came in last minute to get an oil change.. Lane made my first experience fast and easy.. I will definitely be back! Will recommend to all my friends!! Thanks Lane!!! More

Always had excellent experience when I come. Lane the manager is awesome. He’s very nice, friendly, and answer all my questions. He offered to wash my car and vacuum my car too. Lane the manager is awesome. He’s very nice, friendly, and answer all my questions. He offered to wash my car and vacuum my car too. More

They dont' know about their affiliates I know it's weird that a dealership would know everything about their affiliates but at least they should know about the services that their affiliate I know it's weird that a dealership would know everything about their affiliates but at least they should know about the services that their affiliates give. I bought a Nissan Sentra that came with Roadside Assistance. I called the Roadside Assistance number and was given the option of contacting Emergency Roadside or "Reporting a Tire Hazard" which I think driving around with a spare tire counts. So the person I was able to get in contact with told me that I tire replacement was covered and that I could take my car to a certified tire shop and get a new tire at no cost to me, the tire shop would simply call the number I called and voila. Well when I called Nissan, the people, has/had no clue what I was\am talking about. I took my car to Nissan and wanted to take it to Nissan because if I'd had taken my car to a regular old tire shop then they wouldn't be able to match the tread of the remaining three tires. Again, they didn't know what I was talking about. Really sucks. However, Kelly has been helpful calling the Roadside Assistance number and getting me through this, she's been amazing. More