Nissan of Elk Grove

Excellent customer service. Our dealer genuinely cared. My fiance and I were looking for a Certified Pre-Owned Vehicle/New Car. We currently just made arrangements to move, my fiance is starting school, and My fiance and I were looking for a Certified Pre-Owned Vehicle/New Car. We currently just made arrangements to move, my fiance is starting school, and essentially a lot of life changes were happening. We wanted to find the best deal possible like anyone else keeping in mind fuel economy to help us put away money at the end of the day. Aivy was our Sales Representative and was exceptional from start to finish. Aivy was kind and easy to communicate with and asked us a lot of insightful questions that we hadn't put much thought to previously. Aivy was very knowledgeable and thorough in all of the things she explained to us. I felt like I was speaking with a friend I could trust and it was only our first time meeting her. Aivy was great at helping us weigh the Pro's and Con's of a New Car versus a Certified Pre-Owned Vehicle. She even went to the lengths of pulling up comparisons from other dealerships in the area to help us gain a better perspective at what we were going up against. As much as I know there is competition between dealerships, I felt that Aivy did this because she truly wanted us to get the best deal. Aivy even said to us, "If we do find a better deal for you out there, I would much rather you get that because it is all about my customer." It felt great to not just be another statistic in a sales environment, but instead, feel like we were working with someone who had out best interest truly at heart. Jambert in Financing was also very kind and knowledgeable. He broke down information precisely and explained everything to us clearly. The paperwork process was smooth sailing and very pleasant for us. We love our 2014 Nissan Sentra SL! It has the works and the experience would have not been the same without Aivy. From Aivy to Jambert in Financing - Our experience with Nissan of Elk Grove was outstanding! More

Great service Be Yang was really helpful in helping us find the perfect car. He was patient and knowledgeable with finding a car within our price range. Would defia Be Yang was really helpful in helping us find the perfect car. He was patient and knowledgeable with finding a car within our price range. Would defiantly come back for a future car. More

average car buying experience I had a decent car buying experience here. We were handed off to Be after a few phone conversations with a different sales employee. Be was friendly I had a decent car buying experience here. We were handed off to Be after a few phone conversations with a different sales employee. Be was friendly and assisted us in the purchase of our vehicle. We were a little irritated about receiving false information over the phone by the previous associate. I wish the dealership could have done more to appease our frustrations, as we drove a long way specifically because of the false information. But having been to Folsom Nissan and Roseville Nissan, I would choose Elk Grove again. More

An absolute awesome experience Shailene Briggs of Nissan of Elk Grove is amazing representative of your dealership. I was a little disappointed with a follow up with service reveale Shailene Briggs of Nissan of Elk Grove is amazing representative of your dealership. I was a little disappointed with a follow up with service revealed a leak in a transmission hose More

Purchase This is my third purchase from Nissan of Elk Grove. I recently traded in an Altima for a newer one. Shay was awesome to work with, unfortunately the This is my third purchase from Nissan of Elk Grove. I recently traded in an Altima for a newer one. Shay was awesome to work with, unfortunately the finance department is lacking . More

Wonderful people at Nissan of Elk Grove. I had a very comfortable experience at this dealership because the people were all friendly and not pushy. Omar Bubakar was extremely informative abo I had a very comfortable experience at this dealership because the people were all friendly and not pushy. Omar Bubakar was extremely informative about the Quest I was interested in purchasing and made my time at Nissan of Elk Grove very pleasant. He greeted me at the front door with a pleasant smile! John Driebe was also wonderful to work with and helped in securing a great price for our first World of Wonders Science Museum vehicle! More

Great experience and dealership! This is the best Nissan dealership we have encountered. Tyler Lu was great to work with as was the rest of the staff. We have been loyal Nissan owners This is the best Nissan dealership we have encountered. Tyler Lu was great to work with as was the rest of the staff. We have been loyal Nissan owners for 30+ years and never had good service at our local dealerships. We drove 3 hours and were instantly impressed with Tyler and this dealership. I'm sure we will purchase from them in the future. More

Smooth car buying experience at Nissan of Elk Grove We just purchased a 2015 Altima from the Nissan of Elk Grove, and our car-buying experience was very smoothly, even better than we expected. The sales We just purchased a 2015 Altima from the Nissan of Elk Grove, and our car-buying experience was very smoothly, even better than we expected. The sales agent we dealt with was very friendly, helpful and knowledgeable, but without being pushy, which we really liked. More

Great Experience with Nissan of Elk Grove and Anthony Glover My name is Susan Ng. I recently purchased 2015 Nissan Sentra from NISSAN ELK GROVE. Anthony Glover sold me the vehicle and he was great. He worked har My name is Susan Ng. I recently purchased 2015 Nissan Sentra from NISSAN ELK GROVE. Anthony Glover sold me the vehicle and he was great. He worked hard to explain all the functions of the car to me He also let me drive this vehicle and the other vehicle, He also help me take of all the paperwork. I really appreciate his time and patient to work with me. I really want to say THANK YOU to him. More

Great help I got a great help from omar one of the best dealers ive met so far. I will for sure recommend him to my friends and family, and will come back to buy I got a great help from omar one of the best dealers ive met so far. I will for sure recommend him to my friends and family, and will come back to buy another car if i ever decide to buy another nissan. More