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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,002 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,002 reviews

October 26, 2018

Great service David Mares knew exactly what I needed and explain very well. He mention to me that he was a tech before and Nissan needs more advisors who have been More

by Erick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mares
October 26, 2018

Labor - $616.00 Parts - $221.00 Called Nisssan all day regarding a quote for refurbished Engine. Requested to speak with Ernie from 10 to approximately 2:30, was not told that he More

by Rosebud
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Ernesto Flores, Dennis Zaragoza
Oct 27, 2018 -

Nissan of Downtown L.A. responded

Dear friend, we want to extend our sincerest apologies concerning the issue you had. We pride ourselves in maintaining the highest quality standards for our customers. Unfortunately, Ernie did call in sick that day, but only his manager was notified, and it took a while for the receptionist or whomever was answering your call to receive that information. We hope you will give us an opportunity to discuss this further with you. You can reach out to us by emailing mnavarro@dtlamotors.com. Mia is our customer relation manager and she will be taking care of you personally. Again our sincere apologies for any inconvenience this mishap might have caused you. Wishing you a great day full of smiles. Cheers, J.A.

October 25, 2018

the warning engine was on so I took my car to Nissan downtow Nissan downtown LA check my car and change the engine warning sensors that was defective from manufacturer the same day. Thanks Nissan Downtown LA. Th More

by LAREDASSIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores
October 25, 2018

Reliable, prompt service. Very satisfied. I have dealt twice with Nissan of Downtown: once for a major service and once for a routine oil & lube and a new battery. Both experiences were very g More

by Versa Owner MF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
October 24, 2018

My experience with Mr. Dennis Zaragoza My experience is always really good with Mr. Dennis Zaragoza, he always attends me really great through our 15 years of me going to Nissan because of More

by HUGO.ARANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Torrez, Dennis Zaragoza
October 24, 2018

Always a great experience Thank you Ace for always providing great customer service and making sure my car is running smoothly. I highly recommend Nissan of downtown Los Angele More

by RULLERY23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
October 24, 2018

Oil Change David was very helpful and understanding with the questions I had towards my car maintainance. I would totally like to see him again in my future visi More

by ALCALAVICKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
October 23, 2018

If you guys go for a service for your car go see Ace Games he is a great person and he will help you a lot. Thank you Ace Games More

by Javier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
October 23, 2018

Excellent Thanks Edson Velasco very helpful and answers all my questions. Because of that I was able to get a car I was happy with thank you,for your help alway More

by ANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson Velasco
October 23, 2018

Aweeesummmm My Car feels great & drives smooth... Thank you So much thanks Tech Fabian!!!! I love this Service center I love the popcorn & coffee to everyone More

by QBMAYRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian , Ernesto Flores
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