
Nissan of Downtown L.A.
Los Angeles, CA
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Excellent service The check engine soon light was on for a few days and couldn’t figure out what was wrong. Took my car in to have a service professional evaluate and t The check engine soon light was on for a few days and couldn’t figure out what was wrong. Took my car in to have a service professional evaluate and they determined radiator flush along with replacement of the thermostat would fix my car. Ace, my service associate, kept me informed with updates throughout and was able to have my car back quickly. Even arranged for Uber to drop me off and pick me up when car was ready. Ace treats his customers like family and it shows in all he does. Five stars. More
Horrible experience Took my nissan titan 2017 hd to service my panel lights where on, it was 3 times to servir departament manager ernesto did not focus on the problems d Took my nissan titan 2017 hd to service my panel lights where on, it was 3 times to servir departament manager ernesto did not focus on the problems decided to just restart vehicle so panel light could disappear after going back and forth we had a talk with the supervisor finally the problem was fix the vehicle was in service department for more than A MONTH they show me the invoice and the cost to fix the "small issue" come about $9000+ dollars thankfully the warranty still cover it but couldn't never get an arrangement to exchange the vehicle More
Bring a lot of patience I went back several times to get the Permaplate applied, the tow hitch installed & will come back 1 more time for the anti theft device. It's a long I went back several times to get the Permaplate applied, the tow hitch installed & will come back 1 more time for the anti theft device. It's a long wait and takes a lot of my time. Thanks to Will for getting me the appointment that I’ve been following up for a month. I would still recommend this place but bring a lot of patience. More
Friendly service team . Car was done at the promised time. Coffee and donuts were perfect especially before 7 in the morning on a Saturday ! Lounge area was clean. . Car was done at the promised time. Coffee and donuts were perfect especially before 7 in the morning on a Saturday ! Lounge area was clean. More
Phenomenal service The service is extremely good. Ernie is very knowledgeable, professional and takes the time to make sure his clients are highly satisfied. Ernie makes The service is extremely good. Ernie is very knowledgeable, professional and takes the time to make sure his clients are highly satisfied. Ernie makes the experience a very positive one. More
Great service Because you were helpful, very honest, attended to my request and got the job done in a timely manner, and correctly and it was satisfying Because you were helpful, very honest, attended to my request and got the job done in a timely manner, and correctly and it was satisfying More
Excellent I went back they replaced a panel for my back window I love going there their so courteous thank you Tech Fabian & Nissan Downtown LA I went back they replaced a panel for my back window I love going there their so courteous thank you Tech Fabian & Nissan Downtown LA More
Great This service is great. First time buyer and I would definitely recommend to a family member or friend. They got things done fast and quick. This service is great. First time buyer and I would definitely recommend to a family member or friend. They got things done fast and quick. More
Best service team! I bought my car from a different dealer but I will only bring it here for service. Dennis and his service team are beyond amazing. Quick, efficient an I bought my car from a different dealer but I will only bring it here for service. Dennis and his service team are beyond amazing. Quick, efficient and very intelligent when it comes to your cars needs. Thank you for always taking care of my car! You guys ROCK!!! More
Top Tier Experience and Great Value Overall, it was a very positive experience. I was able to get a great deal on my new Kicks 2018 thanks to an incredible offer and efficient salesman. Overall, it was a very positive experience. I was able to get a great deal on my new Kicks 2018 thanks to an incredible offer and efficient salesman. I could not be any happier with how the business transaction went down. I highly recommend this dealer to anyone looking to find a good quality car and not willing to overspend. Thanks for everything, Sales Associate, Javi, and Sales Manager, Jun. Happy Holidays! More