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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,003 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,003 reviews

February 06, 2019

Great repairs! Great repairs, have had no problems with dealer, services and customer service is great. had repairs their since 2011! With my pathfinder no issues s More

by ISRAEL782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
February 05, 2019

Excelent Helen was great since I arrive to the service department. She was friendly and attentive. She let me know what my car needed, and she didn’t push me t More

by Pepsiman92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
February 05, 2019

Excelent Keep up the good work!!!!!!!!!!!!The timing respect and quality of the service is great. I would recommend it to my family members and friends. More

by EMMASOLIS1334
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games, Helen Villafranca
February 05, 2019

Go to Andrea Andrea was the nicest and most understanding sales person I’ve ever had the pleasure of striking a deal with. She listens to exactly what you want and More

by MMRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Palacios
February 05, 2019

very bad experiance overcharged for 2018 Nissan Murano. attempts several times to renegotiate but nobody will listen. the worst experience of my life . I was put on hol More

by JIMMA1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Cabrera, Rafael Rios
Feb 20, 2019 -

JIMMA1961 responded

I have not yet received any letter from Nissan of down town or owners regarding my review and bad experience at this dealer. I felt like I was cheated and 2018 Nissan Murano was leased to me at full price on 1/28/2019 a full year after it was put out for sale. shame on you for not giving me what I deserve. to top it all this was my 3 car purchase at this same dealer. I don't think you know the word loyalty if you need to contact me my email address is jimma1961@yahoo.com tel # 323 752 2473 or cell # 323 679 3919.

February 05, 2019

Friendly I liked the service. They are very friendly persons. Helpful in every way.and caring. They do explain everything so u can understand what they helped More

by FRIASNANCY82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
February 05, 2019

Excellent John was a Superstar. When we got to the dealership, he came out to meet us in the pouring rain and on his day off. He was amazing and got us the ca More

by MFCASTILLEJOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John...., Rafael Rios
February 04, 2019

Greate service sales person Maria I was her first sale Great cars great service regardless of your credit they are willing to work with you to get you in a vehicle oh it was very quick More

by MR.VAL.ALANIZ79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria , Luis Torres
February 04, 2019

Oil change Everytime I visit this dealer I'm treated with respect and good customer service when it comes to my car I would highly recommend this place to anybod More

by FRAILE420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Arriaza
February 03, 2019

Great job I always like the service they do there and i always happy with all the employee love how ace is always with a good actitude he always make me feel li More

by ALBERT1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
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