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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,002 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,002 reviews

March 13, 2019

By far the best Ace the man, very great job on getting service done on my car. He made my 4 hour wait become only 1 hour of waiting in their very nice and calm custom More

by CHRISTIANRODRIGUEZ021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 14, 2019 -

Nissan of Downtown L.A. responded

We can’t thank you enough for your positive review! We are so happy that Ace was able to take care of all of your needs and we're proud to have him on our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 12, 2019

FANTASTIC I was directed to the Downtown Nissan Dealership by my insurance company, even though there was a closer one to my house. I am so happy I found them. More

by robin42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio Cajas, Rafael Rios, Johnny Achi
Mar 12, 2019 -

Nissan of Downtown L.A. responded

Hi Robin, We're so pleased to read your encouraging review! It gives us great pride knowing that you felt comfortable with our staff and that your visit here was an enjoyable one! If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 12, 2019

Great They were both such a great help they were so nice and very helpful. I recommend going to the sales man Aris O’Reilly thank you! More

by SARAHYGOMEZ79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aris O’Reilly , Victor Arias
Mar 12, 2019 -

Nissan of Downtown L.A. responded

Hi Sarah, Thanks so much for the positive review, and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Aris went above and beyond to make sure your experience at Nissan of Downtown LA was a memorable one. We couldn't be more grateful for your loyalty and we look forward to many more years together! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 12, 2019

They have amazing folks who care I chose to give this dealership 5 stars because they were amazing. Going in to buy a car is always a hassle, but they made it as hassle free as it can More

by amandacs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Rios, Edson Velasco, Johnny Achi
Mar 12, 2019 -

Nissan of Downtown L.A. responded

Hi Amanda, Thank you for this stellar review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that our team provided just that to you. Please know how much we appreciate you choosing to do business with us and we look forward to working with you again. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 12, 2019

Great service! Driving to LA motors is always a drag, but Ernesto Flores ALWAYS ALWAYS MAKES IT WORTH THE DRIVE. My car is well maintenance and has been in pretty g More

by LIMNAGARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores
Mar 12, 2019 -

Nissan of Downtown L.A. responded

Hi Limna, Thank you for choosing Nissan of Downtown LA and letting us know how we're doing. We are so happy that Ernesto was able to take care of all of your needs and we're proud to have him on our team. Learning of our customers’ satisfying experiences puts a smile on our face and we truly hope that you will visit us again in the future! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 11, 2019

Service Took to long. Then was told my tires were rotated , but we’re not. Car sat parked for 20 min after oil change was done. Then asked , then paperwork wa More

by LOPEZT76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Helen Villafranca
Mar 11, 2019 -

Nissan of Downtown L.A. responded

We understand your time is valuable and we're disappointed you feel as if it was wasted. We're also disappointed to see your tires were not rotated. I'd like to speak to you about this further, as your opinion is extremely important to us. Please contact me when you have a moment. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 11, 2019

GREAT TRANSACTION AMAZING SUPPORT BY EDY AND RAFAEL, THEY WERE FRIENDLY AND DID THEIR BEST TO HELP ME TO PURCHASE THE LEASED CAR WHICH WAS ENDING IN 03/25/2019. THANKS More

by YYASM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Rios, Edi Gaser
Mar 11, 2019 -

Nissan of Downtown L.A. responded

We couldn't be more grateful that you took the time to write this review about your last visit with us! We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. We look forward to serving you again soon! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 11, 2019

Gooood and excellent Good price and good attention nice cars and location im recommend easy go to location for whatever tou go and only to popcorn to many salty More

by HURAGAHE.HG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose soto and sr madrazo, Joe Moran
Mar 11, 2019 -

Nissan of Downtown L.A. responded

Your opinion means the most to us. Thank you for this amazing review. It's wonderful to hear that you were impressed with everything from our staff to the car selection and service. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 09, 2019

Quick and easy Went in because my transmission didn't feel right and they found the problem quick and communicated what I needed to do to get it fixed. Never felt li More

by OMAR_90011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Mar 11, 2019 -

Nissan of Downtown L.A. responded

Hi Omar, Thank you so much for the positive feedback. Customer satisfaction is our main goal, and it pleases us to hear of your experience! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 08, 2019

Great service Love this Nissan dealership location. Everyone is so friendly and quick with getting my car fixed. I will most definitely visit again soon if I have a More

by NATHALIEGONZAL1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
Mar 08, 2019 -

Nissan of Downtown L.A. responded

Thanks for stopping by and sharing your experience with us. We are ecstatic to hear that you had an enjoyable experience here at Nissan of Downtown L.A. We look forward to doing business with you again in the future. Take care! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

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