Back

Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,002 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

Directions

By Type

Showing 1,002 reviews

March 18, 2019

Worked hard to get my business Happy to be driving my new LEAF. EV cars are very competitive so I was looking at all the competition. Edi is very knowledgeable and realized that he More

by bfoley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Achi, Edi Gaser
Mar 18, 2019 -

Nissan of Downtown L.A. responded

We couldn't be more appreciative of this positive review! Customer satisfaction is our main goal, and it pleases us to hear of your experience! Congrats on your new LEAF. EV and should you ever have any questions, please don't hesitate to ask. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 18, 2019

Good Day Every time I come in for my vehicle service and Ace is around it's gonna be a good day. You he is gonna take car of you and help you out however he c More

by FORGET_FULL2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 18, 2019 -

Nissan of Downtown L.A. responded

Your review is why we do what we do. Thank you so much for reaching out to us. We're more than happy to hear that your experience was nothing short of stellar. We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises. Thank you! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 18, 2019

Awesome Went in for service did let them know there was a weird noise out of the car they did take care of it i took them on the drive to show them where the More

by MARISOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Mar 19, 2019 -

Nissan of Downtown L.A. responded

Hi Marisol, Thanks for taking the time to share your experience with us! We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. We look forward to serving you again soon and thank you for visiting Nissan of Downtown LA! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 17, 2019

Awesome! Edit and Paul you guys are the best! I have never experienced buying a car so smoothly. Thank you two so much!! I will be referring people to your dea More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Edi Gaser
Mar 18, 2019 -

Nissan of Downtown L.A. responded

Your opinion means the most to us, Cat. Thank you for this amazing review. We couldn't be more pleased to hear that Edit and Paul went above and beyond to make sure your car-buying experience went smoothly. We really appreciate your feedback and hope to see you back again soon! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 17, 2019

Exceptional Service! Helen made my service experience a breeze. She was extremely courteous, polite, friendly, and very knowledgeable about the services needed. Helen exce More

by CAROL5140PRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen Villafranca
Mar 18, 2019 -

Nissan of Downtown L.A. responded

Hi Carol, Thank you so much for this amazing review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Helen provided just that to you. Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 17, 2019

exelent por el servicio y por ser amables y la atencion que ponen en uno gracias por la confiansa a le ase sentir a uno como comprador More

by HERNANDEZ1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
gillermo drew
Mar 18, 2019 -

Nissan of Downtown L.A. responded

Gracias para esta revision positiva! Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 15, 2019

Best work Me an ayudado mucho estoy muy feliz con el servicio al cliente. Además an terminado el servicio muy rápido y a tiempo no me puedo quejar con el servic More

by YANETH.XB21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Mar 15, 2019 -

Nissan of Downtown L.A. responded

Hola Yaneth, Gracias para esta revision positiva! Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 14, 2019

Satisfecho Servicio, personal capacitado Edson una persona amable y capacitada, muy buen empleado, área de servicio David muy amable y activo Me siento satisf More

by BALMOREALVARADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Edson Velasco
Mar 14, 2019 -

Nissan of Downtown L.A. responded

Hola Balmore, Gracias para esta revision positiva! Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 14, 2019

Excellent customer service Dennis was a great customer service. He helped me with the service for my car and answe any questions I had. will defenetly be back to see him. More

by ACARRERA0515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
Mar 14, 2019 -

Nissan of Downtown L.A. responded

Wow! We cannot thank you enough for your thoughtful review. We want nothing but the best for our customers and we're so happy you had such a great experience with us! Your business and time are much appreciated! We look forward to working with you again! Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

March 13, 2019

Maintenance Great and honest service. Very up front on what I needed. And price compatible to your local mechanic. Why not have it serviced here where these guys More

by Armando Galvez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores
Mar 13, 2019 -

Nissan of Downtown L.A. responded

Hi Armando, Thank you for both this review and your business. Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. We appreciate you taking the time to let us know about your experience. Regards, Virginia Gutierrez Owner Loyalty Manager Virginiagutierrez@lithia.com

...
66
...