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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,002 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,002 reviews

April 05, 2019

always...ACE.. His customer services is excellent a lot of knowledge.. I will recommend him any time..is a plus for nissan of downtown.. thank you.. Sergio More

by SERGIO A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus on sales..Excellent, Ace Games
Apr 05, 2019 -

Nissan of Downtown L.A. responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

April 05, 2019

Great It was a pleasure to do business at this dealership with edi great service great people person ,fast easy simple I would come back to this dealership More

by 2fly.b_sauciin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edi Gaser
Apr 05, 2019 -

Nissan of Downtown L.A. responded

Thanks for taking the time to share your experience with us! We couldn't be happier to see that Edi went above and beyond to provide you with a quality experience. Thank you so much, and we look forward to doing business with you again in the future. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

April 05, 2019

Service Thank you Dennis you took care of me while other people giving me B's I only wanna deal with you thank you again c u soon ... More

by BRYAN.CHICAS2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
Apr 05, 2019 -

Nissan of Downtown L.A. responded

We're happy to hear that you had an overall positive experience with us. Feel free to call or stop by if there is anything else we can do for you. Take care! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

April 04, 2019

Muy buen servicio Muy buena atencion por parte de la gente que trabaja ahi y muchas gracias a alan que me ayudo mucho gente como el vale la pena tener ahi gracias More

by JACOBVAZQUEZ600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan
Apr 04, 2019 -

Nissan of Downtown L.A. responded

Hola Jacob, Gracias por esta revision positiva! Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

April 04, 2019

Great service except . . . Service was personal and everything I was concerned about was checked into if not fixed. Specifically, my 2018 Rogue was experiencing rattling while More

by EBURKE1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Apr 04, 2019 -

Nissan of Downtown L.A. responded

Thank you for your feedback. We're disappointed that you were unable to get your vehicle until the next morning. We appreciate your patience and understand your frustration. We hope your Rogue is running like new now and should you ever have any questions, please don't hesitate to ask. I'm here to help. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

April 04, 2019

amazing service i got great service my car is runing better.i will go back to nissan for services in the future. i got treated with satisfaction. More

by KARINAHUERTA31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jonathan
Apr 04, 2019 -

Nissan of Downtown L.A. responded

Thank you for stopping by and sharing your experience with us. We are ecstatic to hear that you had an enjoyable experience here at Nissan of Downtown LA. Thank you so much, and we look forward to doing business with you again in the future. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

April 03, 2019

100.000 miles cervice I got a great service for a good price! My car runs smoother now. Thanks to the personal, they’re very polite. I am very happy. More

by ARODRIGUEZ169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games
Apr 03, 2019 -

Nissan of Downtown L.A. responded

Thanks so much for the positive review, and for letting people know about your recent visit with us! We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. You're family now, so please feel free to let us know if you ever need anything. See you next time! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

March 30, 2019

9 year loyal customer at LA Nissan I bought my Nissan Cube from LA Nissan and still go back for my Nissans maintenance . So I have been loyal to this dealership for 9 years . I bought More

by HARAJUKU1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games , Mia Navarro
Apr 01, 2019 -

Nissan of Downtown L.A. responded

Your loyalty has not gone unnoticed and we love having you as a member of our Nissan of Downtown L.A. Family! You deserve nothing but the best, and we're grateful to know Ace and Mia provided you with nothing less than that! If we can help you out with anything else, please let us know. We hope to see you again soon. Thanks! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

March 29, 2019

Service Good customer Service greats you with a big smile Ace always takes the time to explain with details the service that will be done to the vehicle . More

by JHERNANDEZ262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ace Games, Helen Villafranca
Mar 29, 2019 -

Nissan of Downtown L.A. responded

Thanks for taking the time to share your experience with us! We're pleased to see that Ace was accommodating during your service experience. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

March 28, 2019

Challenge with happy ending It was a challenge with happy closure! I believe that the crew from top to bottom try their best to make an added value for both sides of a deal. More

by geraldkarapetian74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Achi, Edi Gaser
Mar 28, 2019 -

Nissan of Downtown L.A. responded

Hi Gerald, Thanks so much for the positive review, and for letting people know about your recent visit with us! It’s a great pleasure to hear that our team was able to get you into the car that you deserve. We loved your feedback and hope you really enjoy your new vehicle. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

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