Nissan of Downtown L.A.

Why make an appointment? I had an appointment for 9 am. I left the dealership about 1230. 3.5 hours for an oil change and tire rotation And when I got home I realized I had an appointment for 9 am. I left the dealership about 1230. 3.5 hours for an oil change and tire rotation And when I got home I realized that they didn’t even rotate my tires. What a waste of time and money. More

Excellent customer service Edi Gaser has excellent customer service , patience as long as i known Edi it's been and excellent experience , I recommend all my family and friends Edi Gaser has excellent customer service , patience as long as i known Edi it's been and excellent experience , I recommend all my family and friends to this dealer , Edi is the best polite professional great attitude and so much experience , what can I say he's the best of the best keep up the great work Edi , also my experience with Rafael Rios was great very professional explains everything correctly and has lost of patients excellent customer service I would recommend Rafael to everyone . More

The customer service here is amazing. I love the excellent customer service provided at this location. The staff go above and beyond to meet the needs of the client. Dennis is so friendly I love the excellent customer service provided at this location. The staff go above and beyond to meet the needs of the client. Dennis is so friendly and really takes the time to answers all my questions. I recommend this location to all my friends and family. More

Service for my car Ace Games, the service advisor , was very professional and courteous. He answered all my questions and provided me with extra and useful information Ace Games, the service advisor , was very professional and courteous. He answered all my questions and provided me with extra and useful information that It didn’t occurred to me to ask for. I definitely recommend Clients to ask for Ace. You will be satisfied with his his services. More

Amazing service Came in for and oil change since my car needed service and yet again the hospitality was awesome. Dennis always helping me above and beyond I live get Came in for and oil change since my car needed service and yet again the hospitality was awesome. Dennis always helping me above and beyond I live getting my car serviced here. More

Triple charges for service?? Got an estimate for tuneup. Selected an option for around $400. Left the car for service. Late in the day received update that service was complete. I Got an estimate for tuneup. Selected an option for around $400. Left the car for service. Late in the day received update that service was complete. It looked like the bill was well over $1,000. Immediately called. Was left on hold for 5 minutes only to be told the service rep was busy. Did I want to leave a message. I did. Ultimately I think this may have been a technical glitch but ... I am STILL waiting for a return call three days later. I call BS More

Best dealership in LA! Nissan employees are efficient, engaging, prompt, and honest. They genuinely worked hard to find the best deal for me and always have provided me with Nissan employees are efficient, engaging, prompt, and honest. They genuinely worked hard to find the best deal for me and always have provided me with a great experience in all my car needs! A huge plus is the popcorn! More

Great overall experience I gave the rating i did because the service was great. It was fast and friendly service. Costumer service was great and everything was easy. I gave the rating i did because the service was great. It was fast and friendly service. Costumer service was great and everything was easy. More

Was able to trade Was a great experience, getting the 2018 Nissan Rogue it's a great car, ha be a job in Santa Monica, had to drive to work. Was a great experience, getting the 2018 Nissan Rogue it's a great car, ha be a job in Santa Monica, had to drive to work. More

Great service, Dennis is the best help If you go to get service for your car ask for Dennis he will help you very well excellent service nice prices fare honest at all If you go to get service for your car ask for Dennis he will help you very well excellent service nice prices fare honest at all More