Nissan of Downtown L.A.

Great service I always dread having to deal with service departments at dealerships...at least until now. These guys went above and beyond to help me out, finding t I always dread having to deal with service departments at dealerships...at least until now. These guys went above and beyond to help me out, finding the problem after another place missed it twice. Everything was prompt and as they described. Ace in service was on top of everything. More

Servicio Pesimo servicio no lo recomiendo...no hacen las reparaciones...q pagas..! Cuando regrese el agente en turno no quiso alludar..y nunca me tomo la llama Pesimo servicio no lo recomiendo...no hacen las reparaciones...q pagas..! Cuando regrese el agente en turno no quiso alludar..y nunca me tomo la llamada. .. More

Customer service and understanding Jonathan has assisted me two times already The 1st time with my service and this time with a accidental broken off side mirror He makes you feel Jonathan has assisted me two times already The 1st time with my service and this time with a accidental broken off side mirror He makes you feel comfortable enough to talk to and even tho you feel embarrassed about how things happened I’ve had trust issues in the past with the dealership and the service but slowly but surely Jonathan’s great customer service is changing my mind I had brought up a ticking noise while coming in to get the side mirror replaced and Jonathan made sure that they inspected my car correctly in order to get to the bottom of the Source. Thank you I appreciate your time ! More

One of those strange, difficult to track down noises that never seems to be around when one brings the car in. However, the service writer and mechanic took the time, and solved the issue. Thank you! that never seems to be around when one brings the car in. However, the service writer and mechanic took the time, and solved the issue. Thank you! More

Great Buying Experience Edi was professional, knowledgeable, friendly and helpful. Informative but not at all pushy. I felt very comfortable in making such a major purchase Edi was professional, knowledgeable, friendly and helpful. Informative but not at all pushy. I felt very comfortable in making such a major purchase. Thank you Edi. More

GOOD CUSTOMER SERVICE I WAS HELPED BY ALAN MUNIZ HE REALLY HELPFUL AND PRODUCTIVE REALLY PLEASED WITH HIS CUSTOMER SERVICE AND I WILL ALWAYS RECCOMEND HIM TO ANYONE I WAS HELPED BY ALAN MUNIZ HE REALLY HELPFUL AND PRODUCTIVE REALLY PLEASED WITH HIS CUSTOMER SERVICE AND I WILL ALWAYS RECCOMEND HIM TO ANYONE More

Fast service Good fast service. My car was ready same day, ready to go before days end. The only negative thing was that I was advised after the fact,that due to m Good fast service. My car was ready same day, ready to go before days end. The only negative thing was that I was advised after the fact,that due to money I spent, I should have been due for a car wash which was not done nor mentioned. Other than that, everybody was friendly and accommodating. Really happy overall. More

Great Deal Edi Gaser was great told him what i was looking for and found it..thank you Johnny .and edi anow im driving 2018 versa Thank You I appriciate it so mu Edi Gaser was great told him what i was looking for and found it..thank you Johnny .and edi anow im driving 2018 versa Thank You I appriciate it so much great sales person More

Ace Games Ace is the best service consultant always polite, smiles and courteous he’s the reason why I come to Nissan downtown my wait time is always on point. Ace is the best service consultant always polite, smiles and courteous he’s the reason why I come to Nissan downtown my wait time is always on point. More

DISAPPOINTED CUSTOMER! Ceasar in the service dept helped us and discouraged us by saying we will have to wait a long time. We waited 41/2 hours Ceasar in the service dept helped us and discouraged us by saying we will have to wait a long time. We waited 41/2 hours More