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Nissan of Downtown L.A.

Los Angeles, CA

4.9
1,002 Reviews

635 W. Washington Blvd,

Los Angeles, CA

90015

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Showing 1,002 reviews

May 28, 2019

Amazing service The over all service of the employee and the place its self was extraordinary. IT was beyond my expectations and I Will defenitly recommend this place More

by AAAPAREDES21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Zaragoza
May 28, 2019 -

Nissan of Downtown L.A. responded

Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 28, 2019

BEST SERVICE EVER I HAD THE BEST EXPERIENCE. MY CAR WAS SERVICE AT DOWNTOWN AND MY PROBLEM WAS FIXED AND I WAS SATISFIED. JONATHAN TOOK GOOD CARE OF ME AND MY VEHICLE. More

by KARINAHUERTA31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JONATHAN
May 29, 2019 -

Nissan of Downtown L.A. responded

Hi Karina, Thank you for writing this fantastic review! We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Jonathan provided just that to you. Should you ever have any questions, please don't hesitate to ask! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 27, 2019

Jonny, Victor and Jesus in Finance were willing to help me get the best deal available. What a joke - after purchasing the car - I got screwed! More

by Prince of Hollywood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny Achi, Victor Arias
May 28, 2019 -

Nissan of Downtown L.A. responded

Wow! We cannot thank you enough for your thoughtful review. Jonny, Victor, and Jesus are all-stars and are constantly going above and beyond to ensure that our customers receive the world-class service that they deserve. We loved your feedback and hope you really enjoy your new vehicle! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 27, 2019

New Lease Very welcome and friendly personal . . Every question was answer. I will definitely will come back for future lease or buy. Please keep being the same More

by JZAMBRANO1628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Rios, Edi Gaser
May 28, 2019 -

Nissan of Downtown L.A. responded

We couldn't be more grateful that you took the time to write this review about your last visit with us! We love having you as a valued customer and we look forward to providing you with this same high-level service for many years to come. We're here for all of your vehicle needs! Feel free to let us know if you need anything in the future! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 27, 2019

Excellent service He kept me updated on what was going on with my Nissan. Also verified with me to make sure a service provided was working before I left. He was the b More

by Charmainesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto Flores
May 28, 2019 -

Nissan of Downtown L.A. responded

Thank you for choosing Nissan of Downtown L.A. and letting us know how we're doing. We want nothing but the best for our customers and we're so happy you had such a great experience with us! Your business and time are much appreciated! We look forward to working with you again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 25, 2019

My car was fixed They kept my car until they figured out exactly what was wrong with it. My car now drives as it did when I first bought it. Great job. More

by Bellbp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ace Games
May 28, 2019 -

Nissan of Downtown L.A. responded

Hi Bell, We cannot thank you enough for taking the time to share your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. You know you're always welcome to come back to see us anytime you want! Thanks so much again! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 23, 2019

Great Friendly Service First time there to service my Car.. immediately greated by the friedly staff. Was helped out by Cesar he was very understanding and easy to talk to. More

by Yessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar
May 24, 2019 -

Nissan of Downtown L.A. responded

Hi Yessica, We cannot thank you enough for taking the time to share your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 23, 2019

Amazing experience! Eddie was my sales man and he was amazing ! He got me the best deal!!! I would go back for a new car. Best experience ever 😇 More

by Cynthua Aguilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edi Gaser
May 24, 2019 -

Nissan of Downtown L.A. responded

Hi Cynthua, Thank you so much for this great review! Eddie is awesome and we're so happy to see that he worked hard to get you into the vehicle you deserve. If you ever need anything, feel free to stop by and see us again! Thanks so much! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 21, 2019

The customer service was great Overall satisfied. The customer service was great and he explained everything well. Caesar is not only knowledgable about cars, but he is also very ni More

by BAPadron1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
May 22, 2019 -

Nissan of Downtown L.A. responded

Glad to see that overall you had a positive experience. We appreciate your patience and your feedback regarding the shuttle service. We'll make sure this doesn't happen again. Look forward to serving you again soon. Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

May 20, 2019

Great buying experience While I had an amazing experience with sales, finance and service regards to my purchase of a Nissan Rogue Sport at Nissan of Downtown LA, I would lik More

by brandy52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Alcantara - Service, Edi Gaser
May 21, 2019 -

Nissan of Downtown L.A. responded

Thank you for this stellar review! It's wonderful to hear that our team provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. We look forward to many more years together! Regards, Virginia Gutierrez Owner Loyalty Manager vgutierrez@dtlamotors.com

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